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MD38-BV  Homefire

Maintenance

Troubleshooting

If your fireplace still does not operate correctly, consult your dealer or
the manufacturer.

All service and repairs should be performed by a qualified
agency.

All spare parts, optional fans, and optional trim finishes are available
from your local dealer or the manufacturer.

HONEYWELL SV 9500 /SV9600

Troubleshooting Sequence

NOTE:

Before Troubleshooting, Familiarize Yourself With

The Startup And Checkout Procedure.

· Turn Gas Supply off

· Set thermostat to

call for heat

SV9500/SV9600

is powered

(24 VAC nominal)

NO

NO

NO

NO

NO

YES

YES

YES

YES

YES

YES

YES

NO

NO

NO

START

Igniter warms up

and glows red.

Pilot Valve opens.

Turn gas on.

Pilot Burner lights?

Main Valve opens?

SYSTEM OK

Unplug Pilot Burner Cable,

Measure Voltage at

SV9500/SV9600 HSI

Terminals (24 VAC

Nominal, See INSET)

Replace Igniter/

Flame Rod Assembly.

Replace Igniter/

Flame Rod Assembly.

Replace SV9500/SV9600

Measure Voltage to SV9500

/SV9600. Voltage must

be at least 19.5 VAC

Discard old Igniter/

Flame Rod Assembly.

Replace Igniter/Flame

Rod Assembly and retain.

Restart Troubleshooting

Sequence. Does main

valve open?

Replace

SV9500/

SV9600

Check

Transformer

Line Volt

Supply

Replace

SV9500/

SV9600.

Save old

Igniter/Flame

Rod Assembly

for service.

INSET

HSI

Terminals

CHECK:

· Line voltage power

· Low voltage transformer

· Limit Controller

· Thermostat

· Wiring

· Air proving switch on

combustion air blower system

· Vent damper (if used) is open

and end switch made

MD38-BV-I

Gas Control Valve

Figure 12. 

Sit Nova 820 

gas valve

.

Pilot  Burner Adjustment

1.

Locate Pilot Adjustment Screw. 

(See figure 12.)

2.

Adjust pilot screw to provide properly sized flame as shown in

figure 13).

3.

After installing or servicing, leak test with a soap solution with
main burner on. Coat pipe and tubing joints, gasket etc. with soap
solution. Bubbles indicate leaks. Tighten any areas where the
bubbles appear until the bubbling stops completely.

Figure 13. 

Pilot Burner

Manifold Pressure
Test Connection

Pilot Adjustment Screw

Inlet
Pressure

Power
Generator

Wall Switch

Troubleshooting

The following is a troubleshooting chart of possible problems:

PROBLEM

CORRECTIVE ACTION

Noisy Pilot Flame

Locate pilot adjustement screw on gas
control valve. Flame is decreased by
turning adjustment screw clockwise.

Pilot won’t ignite

Disconnect remote wires and try to
light pilot. If pilot now works, remote
connections are faulty. Check wiring
diagram 

figure 

12

.

Main burner will

1. Check wiring (

see figure 12

).

not light

2. Check wall switch for proper
connection.

MD38-BV

Summary of Contents for MD38-BV

Page 1: ...or s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Warning Improper installation adjustment alteration serviceormaintenancecancause injury or property damage Refer to this manual For assistance or additional information consult a qualified installer service agency or the gas supplier For Your Safety Do not store or use gasoline or other...

Page 2: ...repairs should be done by aqualifiedcontractor Installations in Canada must conform to the current CAN CGA B 149 1 and 2 Gas Installation Code and local regulations If the optional air circulatingfankitisinstalled itmustbeelectricallygroundedin accordance with CSA C22 1 Canadian Electrical Code Part 1 and or LocalCodes Installations in the USA must conform to local codes or in the absense of local...

Page 3: ...he B Vent manufacturer Clearances The MD38 BV clearances to combustible materials are Top 16 Back 0 Side 1 1 2 Floor 0 Mantle 9 B Vent See Notes Clearance from the top of the fireplace to a combustible ceiling within the fireplace enclosure Refer to page 5 This model requires 2 clearance around the B Vent within the fireplace enclosure Past the enclosure use standard clearance as specified by the ...

Page 4: ...to a wall switch The valve generates its own power on a millivolt circuit Use only low voltage wire and DO NOT connect any external power to it Refer to Figure 26 for wiring requirements Note The switch location must not exceed 30 from the fireplace Figure 4 Gas line access 2 1 2 Gasline access 6 x 2 1 2 1 The appliance and its individual shutoff valve must be disconnected from the gas supply pipi...

Page 5: ...f energy has prompted us to manufacture many models of fireplaces which are hot fuel and energy efficient Please be aware temperatures over the mantel will rise above normal room temperature and walls above fireplace may be hot to touch We recommend careful consideration be given to the effects of elevated mantel temperatures which may be in excess of product design for example candles plastic or ...

Page 6: ... schematic for optional fan kit 115 1 60 Supply G L1 L2 Embers Log D Log E Log A Installing the Log Set Installing the Logs The MD38 BV is supplied with five ceramic fibre logs Unpack the logs and handle them very carefully 1 Remove the door cover and the glass door 2 Place the Back log onto the back log rest as shown below in figure 8a Theloghasliponthebottomwhichfitsintotheslotonthelogrest 4 Pla...

Page 7: ...he steps above Figure 9 MD38 BV insert INSET 1 Tab INSET 2 Mounting Bracket Fresh Air Flex 4 dia High temp silicone seal Venting Plate Front Slot Removing and Installing the Door Removing the door surround The door surround is held in place by two metal clips at the top and one magnet on each side To remove the surround pull the bottom outwards and lift upwards until the slots A are clear of tabs ...

Page 8: ...del MD38 BV 3 Push in gas control knob slightly and turn clockwise to Off Do not force 4 Flip up lower Trim 1 Turn off remote switch 2 Flip down lower trim 1 STOP Read the safety information above on this label 2 Flip down lower trims 3 Push in gas control knob and turn clockwise to OFF 4 Wait five 5 minutes to clear out any gas Smell for gas including near the floor If you then smell gas STOP Fol...

Page 9: ...any appliance n Do not touch any electrical switch do not use any phone in your building n Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions 1 Turn off remote switch 2 Flip down lower trim 3 Turn the switch on the gas control to Off 4 Flip up lower trim 1 STOP Read the safety information above on this label 2 Flip down lower trims 3 Turn switch on t...

Page 10: ... Lighting Instructions See pages 8 and 9 Burner Adjustment The MD38 BV fireplace is equipped with an adjustable burner allowing you to raise or lower the flames Operating the control knob as described below will adjust both the main burner and the ember burner n To raise the flame height turn the black knob located behind the lower trim counterclockwise n To lower the flame height turn clockwise G...

Page 11: ...former Line Volt Supply Replace SV9500 SV9600 Save old Igniter Flame Rod Assembly for service INSET HSI Terminals CHECK Line voltage power Low voltage transformer Limit Controller Thermostat Wiring Air proving switch on combustion air blower system Vent damper if used is open and end switch made MD38 BV I Gas Control Valve Figure 12 Sit Nova 820 gas valve Pilot Burner Adjustment 1 Locate Pilot Adj...

Page 12: ... will cause damage to the Gas Appliance will produce excessive temperatures and will result in a fire hazard Limitations On Liability Limitations On Liability Limitations On Liability Limitations On Liability Limitations On Liability It is expressly agreed and understood that The Companies sole obligation and purchaser s exclusive remedy under this Warranty under any other warranty expressed or im...

Page 13: ...Options and Accessories 1 Add onBayWindow 2 Hand HeldRemoteControl 3 VariableSpeedBlowerKit 4 4 Fan Kit 5 4 PiecePictureFrameSurround PFS 6 3 PiecePictureFrameSurround PFO 7 DoorCover Square DF0 8 DoorCover Arched DFA 9 Horizontal Trim Kits Black Brass Nickel 10 ReplacementLogset ...

Page 14: ...Canadian Heating Products Inc Langley BC V4W 4A1 Montigo Del Ray Corp Ferndale WA 98248 XG0309 Rev 2 09 00 ...

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