Inoperation
Odor
Long-term operation
of compressor
Illuminating light
does not shine
The freezer door can
not be properly closed
Loud noises
Whether the freezer is plugged and connected to power;
Low voltage;
Whether temperature control knob is in the work area;
Failure power or tripping circuit.
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
It is normal that freezer operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the freezer at one time;
Do not put foods until they are cooled;
Frequent opening of freezer door;
Thick frost layer (defrost is needed).
Whether the freezer is connected to power, whether the
light is damaged.
The freezer door is stuck by food packages;
Too much food;
Unbalanced freezer.
Whether the floor is flat, whether the placement of freezer
is stable;
Whether the freezer accessories are properly placed.
Transient difficulty in
door opening
After refrigeration, there will be pressure difference between
the inside and outside of the freezer to result in transient
difficulty in door opening. This is a normal physical phenomenon.
The freezer enclosure may emit heat during operation
specially in summer, this is caused by the radiation of the
condenser, and it is a normal phenomenon.
Condensation: condensation phenomenon will be detected
on the exterior surface and door seals of the freezer when
the ambient humidity is large, this is a normal phenomenon,
and the condensation can be wiped away with a dry towel.
Freezer enclosure heat
Condensation
Refrigerants circulating in the refrigerant lines will produce
eruption of sound and grunts which is normal does not affect
the cooling effect.
Buzz will be generated by running compressor specially
when starting up or shutting down.
The solenoid valve or electric switch valve will clatter which
is a normal phenomenon and does not affect the operation.
Airflow sound
Buzz
Clatter
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Trouble shooting
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues
still occur.
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