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ILLUSTRATIONS
CLEANING
FAULT CAUSES REMEDIES
Failed Ignition
The regulator is not turned on. Turn off the hob and turn on the regulator.
Wrong insertion of battery. Insert the battery in correct position.
Battery is weak. Change a new battery.
Air exist in the pipe. Repeat the ignition to let out the air from
the pipe.
The rubber hose is bent. Straighten it or replace it with a new hose.
Sparker is dirty. Clean the sparker.
Distance between sparker and burner Adjust the distance between 4 – 6mm.
cap is too wide.
Burner cap and sparker are wet. Dry the burner cap and sparker with dry cloth.
Thermocouple is in wrong position. Adjust the position until the flame is heating it.
Thermocouple is dirty. Clean the thermocouple.
Sparker support is in wrong position. Adjust position of the sparker support.
Abnormal
Burner cap is in wrong position. Set the burner in correct position.
Combination
The burner is blocked. Clean the burner.
The gas pressure is incorrect. Adjust or change the gas regulator.
The nozzle is blocked. Contact a qualified technician.
Smelling Of Gas
The rubber hose is broken. Replace the rubber hose.
Rubber hose is not connected properly. Connect the rubber hose in a proper way.
Gas cooker problem. Consult authorized technician.
The burner does not ignite Ignite again after gas is cleared.
Burner Backfire
Excessive lint found in the burner Remove and clean the burner.
To Injector
mixing tube.
Excessive gas pressure. Check gas regulator pressure and adjust if
necessary.
Abnormal Flame
Excessive gas pressure. Check gas regulator pressure and adjust if
necessary.
NOTE: please contact the authorized agent or the gas supply authority service agent
immediately for any problem that cannot be rectified.
TROUBLE SHOOTING
1. There could be air trapped in the gas pipe in a new hob or when left unuse for a
period of time. The burner may not lit at first ignition. Please repeat the ignition
process to let out the air in the pipe until it is lighted.
2. In case of yellow flame or backfire during burning, adjust the air ventilation plate
situated at the hob base until the flame is normal (there are air-vents for both of the
inner ring and outer ring flame).
• Allow glass hob to cool down before cleaning. The glass plate is best cleaned with
cloth and warm soapy water.
• Caustic solutions, washing soda, aerosol spray cleaners, bleach and some biological
cleaners are detrimental to some finishing. Do not apply them onto burners and caps.
• Do not put burner caps into dishwasher.
• Remove spillage from the anti-spillage tray before cleaning. Control knobs can be
pulled off for cleaning.
• When re-assembling the anti-spillage tray, always ensure that it is located correctly
over the spark electrode. Care should be taken to keep the electrode clean and avoid
damage to the porcelain insulator when removing the anti-spillage tray during
cleaning.
