Morgana DocuMaster MFC - Service Manual
29
2. Error Conditions - Paper Jams
2
2.2
Paper Jams
Jam Location
Problem
Cause
Solution
FEED BIN
The sheets do not feed
into the conveyor.
There is too much sheet
separation on the feeder.
Decrease the sheet
separation (see
MFC
User Operating
Instructions Manual
).
The paper is curled.
Roll the paper to remove
the curl.
Advise the customer to
use better paper/review
the printing process.
There is an obstruction in
the paper path.
Check in the feed bin
guides for pieces of
paper.
Check that all of the feed
bin guides are clipped in
position.
The feed clutch is
defective.
Replace the feed clutch
(see Section 4.8.3) or
(see Section 4.9.2)
CONVEYOR
The sheets stop in the
conveyor.
There is an obstruction in
the paper path.
Remove obstruction from
conveyor.
The outer conveyor
wheels are defective.
Replace the outer
conveyor wheels (see
Section 4.8.11) or (see
Section 4.9.6).
The inner conveyor
wheel is defective.
Replace the inner
conveyor wheel (see
Section 4.8.12).
CREASER MODULE
A sheet has jammed in
the input rollers.
The paper is curled.
Roll the paper to remove
the curl.
Advise the customer to
use better paper/review
the printing process.
The paper has hit the
blade-set.
The blade-set is not
installed correctly.
(See
MFC User
Operating Instructions
Manual
).
The anti-static brushes
are defective.
Replace the anti-static
brushes (see Section
4.10.11).
The anti-static brushes
are installed incorrectly.
The sheet has jammed
after it was creased.
There is too much crease
pressure.
Adjust the crease
pressure (see Section
4.5.17).
There is an obstruction in
the gathering area.
Remove the obstruction
from the gathering area.
GATHERING AREA
The sheets do not stack
tidily.
The A4 pinch drive is not
set correctly.
Set A4 pinch drive (see
MFC User Operating
Instructions Manual
).
Summary of Contents for DocuMaster MFC
Page 8: ...CONTENTS vi Morgana DocuMaster MFC Service Manual ...
Page 9: ...Morgana DocuMaster MFC Service Manual 1 1 SECTION 1 Introduction ...
Page 27: ...Morgana DocuMaster MFC Service Manual 19 2 SECTION 2 Error Conditions ...
Page 43: ...Morgana DocuMaster MFC Service Manual 35 3 SECTION 3 Output Quality Problems ...
Page 46: ...3 Output Quality Problems Crease Quality 38 Morgana DocuMaster MFC Service Manual ...
Page 47: ...Morgana DocuMaster MFC Service Manual 39 4 SECTION 4 Service Procedures ...
Page 196: ...4 Service Procedures The MFC Maintenance Schedule 188 Morgana DocuMaster MFC Service Manual ...
Page 197: ...Morgana DocuMaster MFC Service Manual 189 5 SECTION 5 Parts Lists ...
Page 199: ...Morgana DocuMaster MFC Service Manual 191 6 SECTION 6 General Procedures ...
Page 221: ...Morgana DocuMaster MFC Service Manual 213 7 SECTION 7 Electrical and Control System ...
Page 259: ...Morgana DocuMaster MFC Service Manual 251 8 SECTION 8 Installation Manual ...
Page 266: ...8 Installation Manual Install the MFC 258 Morgana DocuMaster MFC Service Manual ...
Page 267: ......