ProStar Operator’s Manual
75
6.0
Troubleshooting
74
Problem:
The ProStar is not charging the battery.
Solution:
Check the three (3) battery SOC LEDs. If they are
flashing in a sequence, see Section 5.2 - LED Fault
Indications - of this manual to determine the cause.
A metered model, an RM-1 meter, or MSView PC
software will display active faults and alarms.
If the LED indications are normal, check the fuses,
breakers, and wiring connections in the power source
wiring. With a multi-meter, check the array voltage
directly at the ProStar solar input terminals. Input
voltage must be greater than battery voltage before
charging will begin.
Problem:
Controller makes buzzing and humming noises.
Solution:
No action is required. This is expected due to
magnetic resonance and circuit switching.
If troubleshooting does not correct the problem,
please refer to Morningstar’s Warranty Claim
Procedure in Section 6.
WARRANTY
LIMITED WARRANTY - Morningstar Solar Controllers
and Inverters
All Morningstar
Professional Series
TM
products, except the
SureSine
TM
inverter, are warrantied to be free from defects
in materials and workmanship for a period of FIVE (5) years
from the date of shipment to the original end user. Warranty
on replaced units, or field-replaced components, will be
limited only to the duration of the original product coverage.
Morningstar
Essentials Series
TM
,
and SureSine
TM
inverter,
products are warrantied to be free from defects in materials
and workmanship for a period of TWO (2) years from the
date of shipment to the original end user. Warranty on
replaced units, or field-replaced components, will be limited
only to the duration of the original product coverage.
Morningstar will, at its option, repair or replace any such
defective units.
WARRANTY EXCLUSIONS AND LIMITATIONS
This warranty does not apply under the following conditions:
• Damage by accident, negligence, abuse or improper use
• PV or load currents exceeding the ratings of the product
• Unauthorized product modification or attempted repair
• Damage occurring during shipment
• Damage results from acts of nature such as lightning and
weather extremes
THE WARRANTY AND REMEDIES SET FORTH ABOVE
ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS,
EXPRESS OR IMPLIED. MORNINGSTAR SPECIFICALLY
DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
6.0 WARRANTY AND POLICIES