Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of
it’s models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0953
Spare Parts 0844 873 0719
Republic of Ireland 1800 409 119
RN40513 MUK Rev 1 02/09
YOUR TWO YEAR
GUARANTEE
It is important to retain the
retailer’s receipt as proof of
purchase. Staple your receipt
to this back cover for future
reference.
Please quote the following
information if the product
develops a fault. These
numbers can be found on the
base of the product.
Model no.
Serial no.
All Morphy Richards products
are individually tested before
leaving the factory. In the
unlikely event of any
appliance proving to be faulty
within 28 days of purchase, it
should be returned to the
place of purchase for it to be
replaced.
If the fault develops after 28
days and within 24 months of
original purchase, you should
contact the Helpline number
quoting Model number and
Serial number on the
product, or write to Morphy
Richards at the address
shown. You may be asked to
return a copy of proof of
purchase.
Subject to the exclusions set
out below (see ‘Exclusions’),
the faulty appliance will then
be repaired or replaced and
dispatched usually within 7
working days of receipt.
If, for any reason, this item is
replaced during the 2 year
guarantee period, the
guarantee on the new item
will be calculated from
original purchase date.
Therefore, it is vital to retain
your original till receipt or
invoice to indicate the date of
initial purchase.
To qualify for the 2 year
guarantee, the appliance
must have been used
according to the
manufacturer’s instructions.
For example, kettles should
have been regularly
descaled.
EXCLUSIONS
Morphy Richards shall not be
liable to replace or repair the
goods under the terms of the
guarantee where:
1
The fault has been caused or
is attributable to accidental
use, misuse, negligent use or
used contrary to the
manufacturer’s
recommendations, or where
the fault has been caused by
power surges or damage
caused in transit.
2
The appliance has been used
on a voltage supply other
than that stamped on the
products.
3
Repairs have been attempted
by persons other than our
service staff (or authorised
dealer).
4
The appliance has been used
for hire purposes or non
domestic use.
5
The appliance is second
hand.
6
Morphy Richards are not
liable to carry out any type of
servicing work under the
guarantee.
7
Plastic filters for all Morphy
Richards kettles and coffee
makers are not covered by
the guarantee.
•
This guarantee does not
confer any rights other than
those expressly set out
above and does not cover
any claims for consequential
loss or damage. This
guarantee is offered as an
additional benefit and does
not affect your statutory
rights as a consumer.
•
This guarantee is valid in the
UK and Ireland only.
8
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should
not be disposed of with household
waste.
Please recycle where facilities exist.
Check with your Local Authority or
retailer for recycling advice in your
country.
UK Helpline 0870 060 2614
Replacement Parts 0870 157 6645
Ireland Helpline 1800 409119
40513 rev1:RN40513 MUK Rev1 18/02/2009 11:16 Page 8
