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15

10.  Storage

•  Store the device in the carrying case [

15

] and in a dry, 

clean and dust-free location.

•  Keep the device away from direct sunlight.
•  Keep the device out of the reach of children.

11.  Troubleshooting

Some problems may be caused by minor faults, which 

you can rectify yourself. To do so, follow the instructions 

in the following table. If this does not correct the problem, 

contact the Customer Service. Do not repair the device 

yourself.

Fault

Possible cause and solution

The device does 

not operate.

Make sure the device is properly 

charged.

Intercom cannot 

be established.

Make sure the two neckbands 

are within the device’s Bluetooth 

intercom range (150 m).

Bluetooth 

pairing cannot 

be established 

with your mobile 

phone.

•  Make sure your device is within 

the device’s Bluetooth range 

(10 m).

•  Make sure your device’s 

Bluetooth function is turned on 

and discoverable.

•  The device is connected to 

another device. Disconnect 

the paired device and perform 

Bluetooth pairing again.

•  There are too many Bluetooth 

devices near the device. Turn 

off the Bluetooth function on 

the unused devices to avoid 

interference.

Poor sound 

quality or 

distorted sound.

Make sure your device is within the 

device’s Bluetooth range (10 m). 

Move your device closer to the 

device.

Noise-cancelling 

is not working.

•  Make sure noise-cancelling has 

been activated.

•  Make sure the device is 

sufficiently charged.

12.  Technical data

Model:

RA1000S

Input:

DC 5 V / 0.5 A

Operating time:

up to 72 hours (HDNC only)
up to 25 hours (Music + HDNC)
up to 20 hours (Intercom)

Weight:

152 g (neckband only)

FCC statement

NOTE: This equipment has been tested and found to 

comply with the limits for a Class B digital device, pursuant 

to part 15 of the FCC Rules. These limits are designed 

to provide reasonable protection against harmful 

interference in a residential installation. This equipment 

generates, uses and can radiate radio frequency energy 

and, if not installed and used in accordance with the 

instructions, may cause harmful interference to radio 

communications. However, there is no guarantee that 

interference will not occur in a particular installation. If this 

equipment does cause harmful interference to radio or 

television reception, which can be determined by turning 

the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following 

measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and 

receiver.

Summary of Contents for MPlus

Page 1: ...MPlus RA1000S Multipurpose Motorcycle Communication Neckband User Manual FCC ID 2AU2ARALP9 ...

Page 2: ...Turning Bluetooth on or off 10 7 4 Intercom pairing 10 7 5 Mobile phone pairing 10 7 6 Second device pairing 10 7 7 Pairing with a compatible device 10 7 8 Notes on pairing 11 7 9 Handling phone calls 11 7 10 Activating voice control of your mobile phone 12 7 11 Two way intercom 12 7 12 Controlling the media player of your mobile phone 13 7 13 Hybrid Dynamic Noise Cancellation system 14 7 14 Talk ...

Page 3: ...ing symbols and signal words are used in this user manual on the device or on the packaging WARNING This signal symbol word designates a hazard with moderate risk which may result in death or severe injury if not avoided NOTICE This signal word warns of possible damage to property This symbol provides you with useful additional information on handling and use IP67 The device is protected from the ...

Page 4: ... Risk of injury Excessive sound pressure from earphones and headphones can cause hearing loss Avoid using the device at high volume levels for long periods to avoid permanent hearing damage Keep the volume at a modest level Audio warnings alerts and environmental noises may sound different when wearing the device Be aware of how these signals differ in terms of their sound so that you are able to ...

Page 5: ... this Liability and warranty claims are waived in the event of repairs performed by the user improper connection or incorrect operation If the device is damaged the manufacturer its customer service or a person with similar qualifications must replace it to avoid risks Only parts that comply with the original device data may be used for repairs This device contains electrical and mechanical parts ...

Page 6: ...hts backside 5 Neckband 6 Microphone 7 Microphone connector 8 USB charging port underside 9 Boom microphone 10 Attachment flap 11 Hook and loop fasteners 2 sets 12 Double sides tape 2 sets spare pieces 13 Wired microphone 14 USB cable Type A USB plug to micro USB plug 15 Carrying case Controls POWER Power button MFB Multi function button HDNC HDNC ambient button Reset button MODE Mode knob VOL Vol...

Page 7: ...SB power source e g USB port of a computer for charging During charging the LED lights 4 will become red 3 The red LED lights will turn off when the device is fully charged Unplug the USB cable from the USB power source and disconnect the USB cable from the USB charging port of the device 6 Putting on the device 6 1 Attaching the EcoFit Gels 1 Select the EcoFit Gels 2 S or L which fit comfortably ...

Page 8: ... on the inside of your helmet This must be done on the right hand side of your helmet 4 Press the pair of hook and loop fastener together so that the microphone is fixed in place on your helmet Boom microphone Wired microphone Note Attach the wired microphone to the helmet with a pair of hook and loop fastener 5 Place the neckband 5 around your neck with the opening of the neckband facing forward ...

Page 9: ...ws the microphone to be connected in one way only 7 Operation 7 1 General controls Use the buttons and knobs below for operation During setup and use voice prompts are available to notify you of current operation status POWER MODE VOL MFB HDNC POWER Power button MFB Multi function button HDNC HDNC ambient button Reset button MODE Mode knob VOL Volume knob ...

Page 10: ...time and then release the buttons when you hear the voice prompts Intercom pairing and then Phone pairing Note You will hear the voice prompt Remote control pairing if you keep pressing the buttons after the voice prompt Phone pairing This feature remote control pairing is still under development 3 On your mobile phone select Motikom Plus from the list of available devices for pairing 7 6 Second d...

Page 11: ...ith your last paired Bluetooth device when it is within the device s Bluetooth range 10 m If necessary press MFB button once to prompt this device to actively search for the previously paired Bluetooth device 7 9 Handling phone calls Basic handling Answer an incoming call Turn MODE clockwise and then release MODE Reject an incoming call Turn MODE anticlockwise and then release MODE End a call Turn...

Page 12: ...ming phone call during intercom Turn MODE anticlockwise and then release MODE End the current phone call and switch back to intercom Turn MODE anticlockwise and then release MODE 7 10 Activating voice control of your mobile phone Turn MODE clockwise and hold for 2 seconds to activate the voice control function e g Siri and Google Assistant MODE If you have paired with two mobile phones only the vo...

Page 13: ...that device for up to 1 hour a repeating signal sound can be heard Press MFB button to stop searching for the out of range device If your device is paired with two mobile phones only the first paired mobile phone can be controlled during intercom calls 7 12 Controlling the media player of your mobile phone Start playback Start music playback from the media player of your mobile phone Pause playbac...

Page 14: ...ff talk through mode VOL 7 15 Resetting to factory default 1 While the device is powered on press HDNC for 8 seconds and release the button when you hear the voice prompt Factory reset 2 Press MFB button to confirm the factory reset 7 16 More product information Visit www motikom com for more information 8 LED lights The connection and operation status can be easily checked through the colours and...

Page 15: ...or distorted sound Make sure your device is within the device s Bluetooth range 10 m Move your device closer to the device Noise cancelling is not working Make sure noise cancelling has been activated Make sure the device is sufficiently charged 12 Technical data Model RA1000S Input DC 5 V 0 5 A Operating time up to 72 hours HDNC only up to 25 hours Music HDNC up to 20 hours Intercom Weight 152 g ...

Page 16: ...e of cardboard and carton as waste paper and foils via the recyclable material collection service 13 2 Disposing of old devices Old devices must not be disposed of with household waste If the device can no longer be used every user is required by law to dispose of old devices separately from their household waste e g at a collection point in their community borough This ensures that old devices ar...

Page 17: ...s device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipm...

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