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Chapter 4
Troubleshooting and FAQs
Frequently asked questions
System
I forgot my BIOS password and cannot access my computer
•
You can enter several incorrect passwords before the BIOS temporarily locks the system.
You can try again by restarting the system. If you still cannot log on, contact your system
administrator.
The computer seems to be operating more slowly than usual
•
Reboot.
•
The hard disk drive may be full or nearly full. You can use Disk Cleanup to free up space
on your hard drive. For more information, see Windows Help and Support.
•
The hard disk may need to be defragmented. You can use Disk Defragmenter to
consolidate files and folders on the hard drive. For more information, see Windows Help
and Support.
Frequently asked questions
How can I make the battery charge last longer?
•
For maximum conservation, you can use the
Power saver
power plan. See “Selecting a
power plan” on page 33.
•
Use the Dynamic display setting. This automatically controls the display to conserve
power. See “Adjusting the display brightness” on page 26.
•
Set the display to the dimmest level you are comfortable with. See “Adjusting the display
brightness” on page 26.
•
Disconnect any Ethernet connections that are not being used. Disable the wireless
adapter and Bluetooth adapter if you are not using them. Disconnect unnecessary USB
devices. To disable the adapter, from Windows Start menu, select
Motion Computing
>
Motion Dashboard
, tap
Wireless
and clear the check box next to the
Enable Bluetooth
wireless
.
•
Stop unnecessary background applications and processes.
How do I know if the tablet is charging when I plug it in to a power adapter?
•
The battery gauge button on the left side of the tablet is amber when the tablet is
charging.
How do I check the battery charge when I’m running on the battery?
•
When you press the battery gauge button on the left side of the tablet, battery gauge
lights appear on the front. If no lights appear, you should attach the tablet to a power
source immediately. Five lights indicate a full charge.