59
Troubleshooting and
Support
A
Motion Computing products are thoroughly tested for performance and quality, but
occasionally problems still occur. If you do not find the information you are looking for in
this section, go to the Motion Computing support page at
www.motioncomputing.com/support
.
Troubleshooting
Use the information in this section to identify and resolve common issues. If an issue has
more than one potential cause, the most common cause is listed first.
Power
The tablet does not turn on
•
The unit might not be plugged in or the battery might be depleted. Plug the unit in to
AC power.
The tablet does not shut down
•
An application might have stopped responding. Use Task Manager to manually stop the
application. For more information, open Windows Help and Support and search for
“task manager”.
•
The operating system may have stopped responding. Hold the power switch for five
seconds to force the tablet to shut down.
•
If the tablet does not shut down after holding the power switch for five seconds, do the
following:
1. Remove the battery (see “Removing and replacing the battery” on page 33).
2. Unplug the power adapter.
Summary of Contents for Motion C5v
Page 1: ...User s Guide Motion C5v Motion F5v...
Page 6: ...vi Contents...
Page 24: ...18 Chapter 2 Features...