Chapter 4
R12 Troubleshooting and FAQs
Frequently asked questions 68
How do I clean the display screen?
•
To clean the display screen, wipe it with a soft cloth (like the one supplied). Don’t spray
cleaners, pour any liquid, or wipe any abrasive cleaner on the screen or any surface of the
Tablet PC. Don’t use tissues or paper towels to clean the screen. They contain wood
fibers that may scratch the surface.
Will scratches affect the performance of the display or digitizer?
•
Our testing has not found appreciable loss of performance on a scratched display.
How sensitive is the screen to various elements?
•
As with any computer or electronic device, you should protect the Tablet PC from liquids,
dirt and sand, other contaminants, and extreme heat.
Will any monitor, USB device, keyboard, or mouse work with the Tablet PC?
•
If the device has a driver for Windows, it will work with the Tablet PC. For a list of
products that have been tested for Windows, look for the Windows Marketplace Tested
Products page on the
Microsoft website
.
How do I adjust the Tablet PC for left-handed use?
•
Open Motion Tablet Center (see
Motion Tablet Center
on page 20), tap
Tablet PC
Settings
, and then tap the
Other
tab. You can select left- or right-handed, which will
change where the menus appear on the screen.
How can I stop the display screen from rotating automatically?
•
Swipe in from the right side of the screen and tap the Screen icon. Tap the icon at the top
of the slider to lock the screen and prevent it from automatically rotating. To enable
automatic rotation, tap the icon again.
What do I need to use the Tablet PC in another country?
•
You will need a travel plug adapter, which you can find in airports and travel stores. You
don’t need to buy a voltage converter; the Motion AC adapter will automatically adjust
to different voltages.
Where can I learn more about my R12?
•
To learn more about the R12, check out our
training tutorials
and
knowledge base
articles
. Motion Computing also offers
corporate training classes
.
Can I recycle my old computer?
•
Yes. Motion Computing has a recycling program that allows free return of all Motion-
branded products and non-Motion-branded electronics with the purchase of a similar
Motion tablet for processing and disposal in an environmentally safe manner. For details,
go to
Motion Computing recycling program
.
