31
15. TROUBLESHOOTING
No.
Problem Cause
Solution
1. Faulty connection of the control
panel and the connector.
Re-plug the 5-pin plug into the socket on the
side of the seat.
1
Power
Problem
2. Low power supply or the power
cut off automatically.
If the power is off automatically, the batteries
must be recharged within 2 hours, and should
be charged for 6-7 hours.
3. Fault of the 4-pin plug connecting
to the battery
Pull out the battery and check the contact for
any fault and re-insert the battery.
1. The battery indicator displays red
alarm: low battery power.
Charge the battery immediately.
2. The control panel does not dis-
play.
Reconnect the plugs of the two ends of the
control panel cable, or replace the control
panel.
2
Control
Panel Fault
3. Communication failure: the con-
troller broadcasts the malfunction
sound. The center icon is the excla-
mation mark. The wheelchair cannot
drive.
Power off the wheelchair. Then check if the
plug connection of the controller is loose.
Reboot after fastening.
4. The center icon display left/right
wheel malfunction. The wheelchair
is unable to drive. Left/right motor is
broken.
Re-insert and tighten the motor
connector and check if the motor unlock
button is locked. If the problem cannot be
solved, please contact the distributor to
repair.
5. The electromagnetic brake is in
“Unlock” position and the wheelchair
cannot move.
Push the electromagnetic brake lever to
“Lock” position.
3
Motor Fault
1. Noise and vibration occur in the
running course of the motor.
Contact the customer service.
1. Drive in the Low temperature envi-
ronment below zero centigrade.
It is normal as this is the characteristics of
lithium batteries.
4
Battery Range
Decreases
2. Drive on the slopes or rough
roads.
It is normal as driving on these places can
accelerate battery consumption.
3. Battery use has exceeded its ser-
vice life.
Contact customer service to replace the
battery.
Summary of Contents for AE001
Page 1: ...User Manual PRODUCT CODE AE001...
Page 34: ...34 NOTES...
Page 35: ...35 NOTES...
Page 36: ...36...
