motoinfo@motoalliance.com
Page 9
9.
All warranty claims are based on initial invoice date
and not from the time the winch is first installed or used.
VI.
TROUBLESHOOTING
Please observe the following troubleshooting tips for
further help in operating your winch:
Symptom
Possible Cause(s)
Corrective Action
Motor will not operate
or runs in one direction
only
1.
Switch inoperative
or wired
incorrectly.
2.
Broken wires or
bad connection.
3.
Damaged motor.
1.
Replace Switch.
2.
Check for poor
connections.
3.
Replace or repair
motor.
Motor runs extremely
hot
1.
Long period of
operation.
2.
Damaged motor.
1.
Allow to cool.
2.
Replace or repair
motor.
Motor runs but with
insufficient power or
line speed
1.
Weak battery.
2.
Battery to winch
wire too long.
3.
Poor battery
connection.
4.
Poor ground.
5.
Damaged motor.
1.
Recharge or
replace battery,
check charging
system.
2.
Keep winch within
distance allowed
by lead wires.
3.
Check battery
terminals for
corrosion. Clean
as required.
4.
Check and clean
connections.
5.
Replace or repair
motor.
Motor runs but drum
doesn’t turn
1.
Clutch not
engaged.
1.
Engage Clutch
Winch runs backward
1.
Motor wires are
reversed.
2.
Switch sires
reversed.
3.
Switch installed
incorrectly.
1.
Recheck wiring.
2.
Recheck wiring.
3.
Check switch
installation.
Winch will not hold
load
Excessive load.
Reduce load or double
line.
Contactor only runs
one way, or hums
Connections “stuck” on
inside.
Lightly tap with hammer
to break apart
connections.
