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Troubleshooting & Support
How do I close the Motocaddy GPS app?
Once you have finished your round, you can close the app to stop location tracking and data usuage.
APPLE iOS : Double-press the Home button to see your most recently used apps. Swipe right or left to find the Motocaddy
GPS app. Swipe up on the app preview to close it.
ANDROID : Press and hold the Home button to see your most recently used apps. Swipe up or down to find the Motocaddy
GPS app. Swipe left or right on the app preview to close it.
What smartphones are compatible with the S5 Connect and Motocaddy app?
The S5 Connect and Motocaddy app are compatible with iPhone 4 or newer (running iOS 9.0 or later), and Samsung
Galaxy S4 or newer (running Android version 4.3 or later).
Do I need to have my phone on me while golfing?
The S5 Connect must be used in conjunction with Motocaddy app. The app uses your smartphone’s GPS hardware to
guage distances, then transmits the distance data Bluetooth wireless technology. The range of the Bluetooth hardware
is 30 meters (33 yards); however, the closer the phone is to your location, the more accurate the distance information will
be. For best results it is advised that you store your smartphone in your Motocaddy golf bag when not interactibg directly
with the app.
What is the range of Bluetooth connectivity between the S5 Connect and my smartphone?
The Bluetooth connectivity range is up to 30 meters (33 yards).
Are there any fees to use the app?
The Motocaddy app is 100% free of charge. This is subject to change without notice subject to Motocaddy’s sole discretion
per the terms of use, reviewable on the app.
