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Troubleshooting & Support
Are the S5 Connect & Motocaddy App tournament legal?
The S5 Connect and Motocaddy app are compliant with USGA and R&A regulations. It is tournament legal as allowed under
local rules. When competing in tournaments or leagues, make sure to always be aware of local rules and comply with them.
How do I change the unit of measurement from yards to meters?
The Settings page within the app includes a unit of measurement setting. Simply change the setting to your preference,
and it is automatically saved.
How do I power the S5 Connect on?
To power the S5 Connect on, just connect the trolley battery.
How do I power the S5 Connect off?
To power the S5 Connect off, disconnect the trolley battery. It is advised that you disconnect and charge your trolley
battery after every round of golf.
Why is the course map is not displaying?
A data connection is required to display the course maps. Enable data in your smartphone’s settings, and make sure that
your phone is showing that it has reception.
Can I measure the distance of my drives and other shots?
Yes. From the Map View and Power Save pages in Golf Mode, there is a “Shot” button located in the footer. To measure
the distance of a shot, select this button in the location from which the shot was taken; this location is set to zero (point
A). The Motocaddy app will measure the distance as you make your way to your ball. When you are standing by your ball
(point B), the distance shown is the total straight-line distance between points A and B.
