Motomaster 011-2064-0, Instruction Manual

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model no. 011-2064-0  |  contact us:  1-888-942-6686

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TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Problem

Unit will 

not charge

Possible Cause

Solution

• No power from USB port

• Faulty USB cable

• Power draw during recharge

• Faulty status LED reading

• Main power is OFF

• Vehicle battery is too low

• Unit is not fully charged

• Bad clamp connection with  battery

• Vehicle battery is damaged

• Mechanical issue with vehicle

• Battery in the unit is damaged

• Main power is OFF

• Unit is not fully charged

• Nozzle connector or inflating adaptor not connected properly

• Compressor has overheated

• Faulty air compressor

• Main power is OFF

• Unit has insufficient charge to power appliance

• Appliance draw exceeds rating

• Main power is OFF

• Unit has insufficient charge to power appliance

• Incompatible device

• Press        to turn unit ON 

• Check unit battery charge level. Recharge if necessary

• Check if device is compatible with  this USB type/port

• Press        to turn unit ON (refer to JUMP STARTING instructions)

• Override feature needs to be used (refer to LOW VOLTAGE BATTERIES & 

MANUAL OVERRIDE instructions)

• Check if unit has at least 75% charge. Recharge if necessary

• Reconnect clamps and ensure proper contact and polarity has been established

• Replace vehicle battery

• Have the vehicle serviced

• Replace unit
• Press        to turn unit ON (refer to OPERATING AIR COMPRESSOR instructions)

• Check if unit has at least 75% charge. Recharge if necessary

• Make sure nozzle connector is securely screwed on to the valve stem if inflating 

tires; or nozzle adaptor is securely connected to nozzle connector and object 

being inflated

• Turn Air Compressor switch to the ''OFF'' position. Let unit cool down for 10 

minutes

• Replace unit

• Press        to turn unit ON (refer to OPERATE AS 12 V POWER SUPPLY instructions)

• Check unit battery charge level. Recharge if necessary

• Use appliance with a max draw of 12 A

• Plug in to a different USB outlet

• Replace USB cable

• Disconnect all accessories plugged into the unit and make sure all of the unit 

functions are off

• Disconnect charger and allow unit to rest for 15 minutes. Reconnect and check 

battery status

The engine 

being boosted 

will not start

Air compressor 

will not work

12 V DC Power 

function does 

not work

USB Power port 

does not work

Note

: If the above solutions do not eliminate the problem, contact 1-888-942-6686 

for assistance.