Motorola solutions APX 8000HXE, User Manual

Page 1: ...APX 8000HXE USER GUIDE APX TWO WAY RADIOS MODEL 1 5 MN006727A01 MN006727A01 AE MARCH 2022 2022 Motorola Solutions Inc All rights reserved...

Page 2: ...non exclusive royalty free license to use that arises by operation of law in the sale of a product Open Source Content This product may contain Open Source software used under license Refer to the pr...

Page 3: ...ing the Antenna 16 2 4 Removing and Attaching the Accessory Connector Cover 16 2 5 Using the Carry Holder 16 2 6 Attaching the Belt Clip 16 2 7 Turning On the Radio 17 2 8 Adjusting the Volume 17 Chap...

Page 4: ...cement 35 6 1 ASTRO 25 Enhanced Data 35 6 2 Dynamic System Resilience 35 6 3 CrossTalk Prevention 35 6 4 Encrypted Integrated Data 35 6 5 SecureNet 35 6 6 P25 Digital Vehicular Repeater System 35 6 7...

Page 5: ...Sending An Emergency Call With Hot Mic Trunking Only 47 7 9 8 Sending an Emergency Alarm with Emergency Call 48 7 9 9 Sending An Emergency Alarm and Call with Hot Mic 48 7 9 10 Sending a Silent Emerg...

Page 6: ...nce 60 7 18 Trunking System Controls 60 7 18 1 Operating in Failsoft System 60 7 18 2 Out of Range Radio 60 7 18 3 SmartConnect 61 7 18 4 Site Trunking Feature 61 7 18 5 Locking and Unlocking a Site 6...

Page 7: ...Disabling Transmit Inhibition 72 Chapter 8 Accessories 73 Legal and Compliance Statements 74 Disclaimer 74 Declaration of Conformity 74 Important Safety Information 75 Notice to Users FCC 75 FCC Lice...

Page 8: ...VI PATENT AND SOFTWARE PROVISIONS 83 VII GOVERNING LAW 84 VIII For Australia Only 84 Glossary 85 MN006727A01 AE Contents 8...

Page 9: ...List of Tables Table 1 LED Indications 23 Table 2 ViQi Virtual Partner Queries 37 Table 3 Emergency Operation Scenarios 45 Table 4 VHF Marine Channel List 78 MN006727A01 AE List of Tables 9...

Page 10: ...the features described in the following sections are supported by the software version R27 00 00 or later Contact your system administrator for more details of all the supported features MN006727A01 A...

Page 11: ...throughout the text in this publication These notations are used to emphasize that safety hazards exist and the care that must be taken or observed WARNING An operational procedure practice or conditi...

Page 12: ...test and reassembly procedures along with necessary test equipment are available in the Service Manual If the radio battery contacts are exposed to water without the battery attached dry and clean th...

Page 13: ...procedure described next Procedure 1 Combine one teaspoon of mild dishwashing detergent to one gallon of water 0 5 solution 2 Apply the solution sparingly with a stiff non metallic shortbristled brus...

Page 14: ...on of the drop off facility closest to you go to http www call2recycle org or call 1 800 8 BATTERY This website and telephone number also provide other useful information concerning recycling options...

Page 15: ...ogress For more information see the Charger User Guide 2 2 Attaching the Battery If your radio is preprogrammed with volatile key retention the encryption keys are retained for approximately 30 second...

Page 16: ...loosen it 2 Rotate and lift the connector cover to disengage it from the radio 3 To attach the accessory connector cover insert the hooked end of the cover into the slot above the connector 4 Press t...

Page 17: ...OTE If the radio fails to power up after repeating a few times record the Error XX YY code and contact your dealer Codeplug Alias feature is enabled through Customer Programming Software CPS configura...

Page 18: ...osition Select Knob This knob is usually programmed for channel selection 5 On Off Volume Control Knob Rotate clockwise until you hear a click to turn on the radio Rotate counterclockwise until you he...

Page 19: ...Bluetooth Pairing Location Indicator 18 Battery 3 2 Programmable Features Your system administrator can program the programmable buttons as shortcuts to radio functions or preset channels groups depen...

Page 20: ...Request Notifies the dispatcher that a new encryption key is needed Remote Monitor Enables the system administrator to remotely command a targeted radio Repeater Access Button RAB Conventional Only A...

Page 21: ...ble buttons switches or rotary knobs Light Flip Press the button to toggle the display backlight on and off press and hold the button to reverse the content of the top display TX Power Level Toggles t...

Page 22: ...Battery Protection Mode will end when the battery level or the temperature has returned to normal A notification will appear on the front display indicating that LTE and Wi Fi services have been resto...

Page 23: ...tus Solid red Radio is transmitting Blinking red Radio is transmitting at low battery condition or detects an incompatible battery Double blinking red Radio is transmitting an emergency alarm or call...

Page 24: ...radio to radio communication during conventional operation only Off Radio is connected with other radios through a repeater Selected channel is being monitored during conventional opera tion only or W...

Page 25: ...0 Zone 71 and Zone 72 Y Contains Zone 73 Zone 74 and Zone 75 On Secure operation Off Clear operation Blinking Receiving an encrypted voice call On Feature is enabled and GPS signal is available Blinki...

Page 26: ...ers Failsoft mode The radio is unable to establish a full connection with the system The radio is unable to authenticate or register with the system The radio detects mismatch between the radio and th...

Page 27: ...t key is pressed Radio Self Test Pass When radio passes its power up self test Clear Voice At beginning of a non coded communication Priority Channel Re ceived When activity on a priority channel is r...

Page 28: ...ted When Bluetooth accessory is disconnected from the radio A Group of Very High Pitched Tones Fall Alert Continuous Tone When radio is in Fall Alert mode and prepares to trans mit Emergency Alarm wh...

Page 29: ...following scenarios When changing to or powering up on invalid channels such as unprogrammed channels receiver frequency error channel and blank channels For hard key zeroize key loading and scan lis...

Page 30: ...Receiving and Responding to a Radio Call Once you have selected the required channel and or zone you can proceed to receive and respond to calls The radio shows different indicators based on the syste...

Page 31: ...ter the call indicators begin 2 Press and hold the PTT button to talk Release the PTT button to listen 3 Press the Call Response button to hang up and return to the Home screen 5 3 3 Receiving and Res...

Page 32: ...5 to 5 0 cm from your mouth When you are connected the display shows the ID of the target radio If no acknowledgment is received the display shows NO ACK 4 Press and hold the PTT button to talk Relea...

Page 33: ...n that the radio is malfunctioning Digital technology quiets the transmission by removing the noise from the signal and allows only the clear voice or data information to be heard 5 6 1 Monitoring a C...

Page 34: ...ears on the display 2 Press and hold the Monitor button to set continuous monitor operation The duration of the button press is programmable 3 Press the Monitor button again or the PTT button to retur...

Page 35: ...crosstalk scenarios and allows the adjustment of the internal SSI clock rate of the radio This reduces the possibility of radio frequency interfering spurs 6 4 Encrypted Integrated Data Encrypted Int...

Page 36: ...el These enhancements allow you to use Selective Squelch to operate on only the subset of talkgroups that are relevant to the users rather than all talkgroups on the channel The enhancements support t...

Page 37: ...ows the queries supported by the ViQi Virtual Partner feature and their respective commands Use the following commands followed by the supported query instructions to initiate ViQi Virtual Partner Loo...

Page 38: ...g to ViQi Depending on your query you can also say the following requests To play the available results say Play results To request for more details say More details To complete the Virtual Partner se...

Page 39: ...ator for more information on dispatch console supporting this feature Procedure 1 Press the preprogrammed Priority Dispatch button A tone sounds and the radio enters Priority Dispatch mode The radio e...

Page 40: ...rns to the Home screen If the dispatcher does not acknowledge the reprogram request within six seconds you hear a low pitched alert tone and the display shows NO ACK 7 3 Remote Monitor This feature al...

Page 41: ...list as a non priority channel The LED lights up solid green A Priority One Channel Scan icon indicates that the current channel is in the scan list as the Priority One channel The LED rapidly blinks...

Page 42: ...can temporarily remove the unwanted channel from the scan list This capability does not apply to priority channels or the designated transmit channel NOTE Deleting a nuisance channel is only possible...

Page 43: ...rammed for you to use this feature Procedure Press the preprogrammed Call Alert Paging button to send a page to the preprogrammed ID If the call alert page is sent successfully a tone sounds and the d...

Page 44: ...ser Alert This feature allows the radio to remain muted to affiliated talkgroup calls or dispatch calls while operating on the current Trunking Personality or conventional channel respectively Group a...

Page 45: ...ency capability while in Emergency operation the following occurs The display shows NO EMERG A continuous low pitched tone sounds until you select a valid Emergency channel mode or until you disable t...

Page 46: ...ssory 1 Dot Button and accessory Orange button 7 9 5 Sending an Emergency Alarm When and where to use This feature allows you to send a data transmission which identifies the radio sending the emergen...

Page 47: ...for this type of operation Your radio microphone is automatically activated allowing you to communicate with the group of radios without pressing the PTT button This activated microphone state is als...

Page 48: ...the PTT button to end the transmission and wait for a response from the dispatcher 5 To exit Emergency Call press and hold the preprogrammed Emergency button for about a second Turning off the radio...

Page 49: ...rammed Emergency button for about a second to exit the Silent Emergency Alarm mode Press and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call...

Page 50: ...ireground zone channel If the Fireground Zone Channel is set as default but you hear a short low pitched tone the display shows REG FAIL to indicate that the command terminal does not respond to Fireg...

Page 51: ...dio sends an acknowledgment to the command terminal NOTE Move the Volume Control Knob to adjust the volume of the audible alert from full volume 7 11 Sending Evacuation Tone This feature enables the e...

Page 52: ...of the Emergency operation The Emergency feature must be programmed for Fall Alert to operate Your radio activates the Fall Alert feature when it achieves or exceeds a tilt angle threshold or a combi...

Page 53: ...Emergency feature and a different Fall Alert configuration The alert tone continues when you change to a channel with Emergency and similar Fall Alert configuration 7 13 2 Testing Fall Alert Prerequis...

Page 54: ...s when the radio is transmitting 7 14 2 Selecting Clear Transmissions Procedure Turn the preprogrammed Secure Clear switch to the clear position If the selected channel is preprogrammed for secure onl...

Page 55: ...on keys are strapped to the talkgroups Trunked Multikey If both conventional and trunked applications are applied strap the encryption keys for trunking on a per talkgroup or announcement group basis...

Page 56: ...m administrator for more information 7 14 3 6 Infinite UKEK Retention This feature enables Unique Key Encryption Key UKEK to be permanently stored in the radio even when all the encryption keys are er...

Page 57: ...ure of GPS The availability and accuracy of this location information and the amount of time that it takes to calculate it varies depending on the environment in which you are using the GPS feature Fo...

Page 58: ...predefined Geofence area your radio receives the Dynamic Regroup command from the system and immediately connects to a Dynamic Regroup talkgroup The radio display shows the new selected Dynamic Regrou...

Page 59: ...received Procedure Press the Menu Select button below Exit or to return to Home screen The other operations are the same as normal dynamic regroup command When the radio exits the Geofence area your r...

Page 60: ...erating in Failsoft System When and where to use The failsoft system ensures continuous radio communication during a trunked system failure If a trunking system fails completely the radio goes into fa...

Page 61: ...able icon on the SmartConnect enabled channel once the device is connected to an available network the radio displays SmartConnect connection icon Your radio displays Out of Range when both LMR and Sm...

Page 62: ...le GATT NOTE APX 7000L radio does not support Bluetooth Commercial of the Shelf COTS devices or the Personal Area Network PAN data profile APX 7000L only works with Motorola Solutions MCW devices 7 19...

Page 63: ...his step to re initiate the pairing process If the connection is successful you hear an incremental pitched tone The display shows Device Type CONNCTED and the Bluetooth icon turns from to If the radi...

Page 64: ...rs the state of the holster and allows the radio to send an over the air OTA notification whenever a gun or a taser is pulled out of the holster or put in the holster The sensor can cache events that...

Page 65: ...nsor status from the display If the preprogrammed Sensor button is long pressed the OTA sensor notification is enabled 7 19 3 4 2 Disabling the Sensor Permanently Procedure 1 Long press the preprogram...

Page 66: ...used while the upgrade is being installed Therefore make sure to only accept the upgrade at a convenient time when immediate radio use is not required If the Top Side Select button is not long presse...

Page 67: ...Wi Fi as described next WF SRCHG Looking for available Wi Fi networks that have been preprogrammed into the radio WF CNTG In the process of connecting to a found Wi Fi network WF CNTD Connected to on...

Page 68: ...You can select the power level at which your radio transmits The radio always turns on to the default setting These reduced transmit power level settings do not affect the receiving performance of yo...

Page 69: ...mentary VMUT OFF and you hear a short tone indicating that the feature is disabled or the display shows momentary VMUT ON and you hear a short tone indicating that the feature is enabled 7 24 7 Using...

Page 70: ...stem administrator for more information Option Result Digital Carrier Operated Squelch You hear all digital traffic Normal Squelch You hear any digital traffic having the correct network access code S...

Page 71: ...Inhibit on Busy Channel with Wrong Squelch Code You cannot transmit on an active channel with a squelch code or if secure equipped encryption key other than your own If the PL code is the same as your...

Page 72: ...sounds a constant short low pitched tone reject tone NOTE The status of the Transmit Inhibit does not change after the radio powers up 7 24 12 2 Disabling Transmit Inhibition Procedure 1 Press the Tr...

Page 73: ...io models and or band splits See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility See http www motorolasolutions com to kn...

Page 74: ...it cover any license under its patent rights nor the rights of others Declaration of Conformity Per FCC CFR 47 Part 2 Section 2 1077 a Responsible Party Name Motorola Solutions Inc Address 2000 Progr...

Page 75: ...ure and Product Safety Guide for Portable Two Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and...

Page 76: ...upervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of...

Page 77: ...ate the number of persons on board and the number needing medical attention if any 8 Mention any other information that would be helpful to responders such as type of vessel vessel length and or tonna...

Page 78: ...cy MHz Transmit Receive 1 156 050 160 650 2 156 100 160 700 156 150 160 750 4 156 200 160 800 5 156 250 160 850 6 156 300 7 156 350 160 950 8 156 400 9 156 450 156 450 10 156 500 156 500 11 156 550 15...

Page 79: ...61 525 79 156 975 161 575 80 157 025 161 625 157 075 161 675 157 125 161 725 157 175 161 775 84 157 225 161 825 85 157 275 161 875 86 157 325 161 925 87 157 375 161 975 88 157 425 162 025 NOTE Simplex...

Page 80: ...ulation for maritime use when it operates on the distress and safety frequencies specified in RSS 182 Section 7 3 Technical Parameters for Interfacing External Data Sources RS232 USB SB9600 Input Volt...

Page 81: ...or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA SOLUTIONS Unless made in a separate agreement between MOTOROLA SOLUTIONS and the original end user purchas...

Page 82: ...CT TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW III STATE LAW RIGHTS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIE...

Page 83: ...ly to become the subject of a claim of infringement of a United States patent that such purchaser will permit MOTOROLA SOLUTIONS at its option and expense either to procure for such purchaser the righ...

Page 84: ...und for the unused portion or to compensation for its reduced value You are entitled to choose a replacement or refund for a major failure with goods If a failure with the goods or service does not am...

Page 85: ...st Bluetooth Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security Bluetooth Pairing Bluetooth pairing o...

Page 86: ...type of digital communications that utilizes privacy call as well as memory channel and busy channel lock out to enhance communication efficiency Digital Signal An RF signal that has a pulsed or discr...

Page 87: ...n trouble by monitoring the whether the radio is in a vertical or horizontal position or whether the radio is motionless When this feature is triggered the radio alerts the user with audio and visual...

Page 88: ...s it Programmable A radio control that can have a radio feature assigned to it Push to Talk PTT The switch or button usually located on the left side of the radio which when pressed causes the radio t...

Page 89: ...und Bypassing a repeater and talking directly to another unit for local unit to unit communications Talkgroup An organization or group of radio users who communicate with each other using the same com...