6 - 42 CA50/UCA Client & Server Developer & User Guide
Uninstalling UCA Server Software
Two options exist for uninstalling the UCA server:
•
Option A: Reload the same version of the UCA server software on a machine. This requires a complete
uninstall. Actions 1, 2 and 3 (below) must be performed.
•
Option B: Upgrade the UCA server software to a newer version. This requires only Action 1.
To uninstall the UCA server software, up to three actions may be required. Actions 1 and 2 include the removal (or
modification) - from the Add or Remove Programs window - of the two programs listed below.
•
Action 1: Remove the UCA server version x.x
•
Action 2: Remove the UCA database component of SQL server 2005 (also known as the UCA Instance)
.
•
Action 3: Remove the database files containing customer data. For additional details about this process, see
under
Action 2. Uninstalling the UCA Database Component (Instance) of the SQL Server 2005 on page
Action 1. Uninstall the UCA Server
To uninstall the UCA server:
1.
Select Start > Settings > Control Panel > Add or Remove Programs.
2.
Select UCA Server Version x.x from the Add or Remove Programs list.
3.
Click Remove.
4.
A dialog displays for confirmation to uninstall the UCA server software.
Figure 6-68
Confirm Uninstall
5.
Click OK to proceed, or click Cancel.
6.
Upon clicking OK, a dialog displays asking to keep or delete the UCA databases. Select the radio button
corresponding to your choice, then click Next.
7.
The uninstall runs without further intervention.
NOTE
This action does not require the complete removal of Microsoft SQL Server 2005.
NOTE
The UCA server must be removed prior to removing/modifying the SQL Server 2005 software.
NOTE
If any of the databases were populated with customer data, it is recommended that they remain on the
PC for an upgrade.
Summary of Contents for CA50
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