Motorola Clear Series M, User Manual

Page 1: ...CLEAR MODEM SERIES M USER GUIDE ...

Page 2: ...ME 14 CLEAR MODEM HOME PAGE PERSONALIZE DEVICE NAME 15 CLEAR MODEM HOME PAGE PERSONALIZE RESTORE FACTORY SETTINGS 16 CLEAR MODEM HOME PAGE INTERNET WIMAX SECURITY 17 CLEAR MODEM HOME PAGE INTERNET INTERNET PROTOCOL 18 CLEAR MODEM HOME PAGE ADVANCED FIREWALL 19 CLEAR MODEM HOME PAGE INTERNET DYNAMIC DNS 20 CLEAR MODEM HOME PAGE PORT FORWARDING BASIC 21 CLEAR MODEM HOME PAGE PORT FORWARDING FORWARDI...

Page 3: ...WORK 31 IMPORTANT MESSAGE FROM CLEAR 32 IMPORTANT INFORMATION 32 TECHNICAL SPECIFICATIONS 32 STILL NEED HELP 32 FAQS AND LIVE CHAT SUPPORT 32 TELEPHONE SUPPORT 32 QUESTIONS ABOUT YOUR BILL 32 IMPORTANT INFORMATION DOCUMENT 32 WARRANTY INFORMATION 33 LEGAL DISCLOSURES 33 ...

Page 4: ...CLEAR Modem Series M Modem The Signal Strength LEDs indicate the strength of the CLEAR 4G signal five LEDS lit indicates an excellent signal Use with Care Do not throw drop or dismantle the Modem Keep the Modem out of direct sunlight Keep pets and children from playing with the Modem Do not immerse the Modem in water or other liquid Make sure your hands are dry before handling the Modem Signal Str...

Page 5: ...em on its side or block the top air vents The preferred location is near a window and away from obstructions Plug in the Cables 1 Plug one end of the Ethernet Cable into the ethernet port on your computer and plug the other end into the Modem 2 Plug one end of the Power Adapter into the AC Power Port on the Modem and plug the other end into a power outlet ...

Page 6: ...g and remain lit Note The number of lights indicates the CLEAR 4G signal strength For optimal signal strength you should try different locations for the Modem in order to ensure a minimum of two lights are lit Move the Modem not your computer to another room and wait 15 20 seconds after the LED lights are solid green in order to obtain the most accurate reading of the CLEAR 4G signal To optimize t...

Page 7: ...he first time you connect to the internet with your Modem you ll be directed to a page to review your rate plan information complete your CLEAR online account and read accept the CLEAR Terms of Service Congratulations You re ready for INTERNET AWESOMENESS ...

Page 8: ...min default passwords Enter Motorola first and if that does not work enter CLEAR123 It is not required to log in to the Modem Home Page to access the internet Logging in to the Modem Home Page is required to manage the settings of your Modem Note Making any changes to the settings may adversely affect the performance of the connection to the internet The Modem works without any additional configur...

Page 9: ...ide you through the first time configuration of your Modem Click OK to continue CLEAR Modem Home Page Wizard Password Next you ll see a screen where you can Enable Login Password Protection Using a password may help prevent unauthorized access to your Modem CLEAR recommends enabling password protection Enter and confirm your new login password and click Next ...

Page 10: ...Click Apply when you re ready to change the time zone settings for your Modem If you don t want to make any changes to the time zone settings click Back CLEAR Modem Home Page Wizard Congratulations You ll see a congratulations message indicating you have completed the initial set up of your Modem Click OK to see the other screens of the Modem Home Page ...

Page 11: ...ys the uplink bandwidth WiMAX Packets Received Shows the number of WiMAX data packets received by the Modem WiMAX Packets Sent Shows the number of WiMAX data packets sent by the Modem WiMAX Connection Up Time Shows the length of time the Modem has been connected to the CLEAR 4G network WiMAX Disconnect Reason Describes the reason a computer was disconnected from your Modem Gateway Mode Displays th...

Page 12: ...tion if the Modem is bootstrapped Device Up Time Displays the amount of time your Modem has been powered up and running Refresh Click to manually refresh the screen with the current status Auto Refresh Click so the browser automatically refreshes at the interval determined in the Control Panel menu The other links Personalize Internet Telephony Port Forwarding Local Address and Control Panel appea...

Page 13: ...ces are not available The other links Personalize Internet Status Port Forwarding Local Address and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard button is available on every screen of the Modem Home Page The Restart button is used to restart the Modem The restart button is available on every screen of the Mod...

Page 14: ...ter CLEAR123 Click Apply when you re ready to enable password protection and change the password required to log in and manage your Modem If you don t want to make any changes click Undo The other links Internet Status Telephony Port Forwarding Local Address and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard bu...

Page 15: ...one settings click Undo The other links Internet Status Telephony Port Forwarding Local Address and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard button is available on every screen of the Modem Home Page The Restart button is used to restart the Modem The restart button is available on every screen of the Mod...

Page 16: ...y changes to the Modem device name click Undo The other links Internet Status Telephony Port Forwarding Local Address and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard button is available on every screen of the Modem Home Page The Restart button is used to restart the Modem The restart button is available on e...

Page 17: ...he factory settings and or check for updates The Modem restarts when you click Apply If you don t want to restore the factory settings click Undo The other links Internet Status Telephony Port Forwarding Local Address and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard button is available on every screen of the ...

Page 18: ... Name you want to use Password Enter the Password you want to use Password Confirmation Reenter the Password you selected Realm Enter the Realm you want to use Click Apply when you re ready to change the WiMAX Security settings If you don t want to make any changes to the authentication or other security settings click Undo The other links Personalize Status Telephony Port Forwarding Local Address...

Page 19: ...es that the Modem will allow to recognize the Modem Host Name Enter the host name to be used Click Apply when you re ready to change the Internet Protocol settings If you don t want to make any changes to the Internet Protocol settings click Undo The other links Personalize Status Telephony Port Forwarding Local Address and Control Panel appear on the top of all screens of the Modem Home Page The ...

Page 20: ...er with which to connect when logging in from a network other than your own The default is 8080 Enable ping from Internet Check the box to enable your Modem to respond to a ping from the internet This option should be enabled to allow testing only Click Apply when you re ready to change the firewall settings If you don t want to make any changes to the firewall settings click Undo The other links ...

Page 21: ...rvice Provider Select the service provider from the drop down box Click Apply when you re ready to change the Dynamic DNS settings If you don t want to make any changes to the Dynamic DNS settings click Undo The other links Personalize Status Telephony Port Forwarding Local Address and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard ...

Page 22: ...warding rule dynamically This is used when NAT is enabled on the Modem DMZ IP Address A DMZ is a Demilitarized Zone between a secure internal network and an unsecured network such as the internet Usually devices or computers that need less restrictive settings are placed in a DMZ Enter the DMZ IP Address here Click Apply when you re ready to save the basic Port Forwarding settings If you don t wan...

Page 23: ...ng for a LAN group Use this tab to Add or Delete an IP address that should be used for Port Forwarding Click Apply when you re ready to change the forwarding setting If you don t want to make any forwarding changes click Undo The other links Personalize Internet Status Telephony Local Address and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set...

Page 24: ...ress assigned by the DHCP server in dotted decimal format It must be greater than the IP address value of the gateway DHCP Ending IP Address Sets the final IP address assigned by the DHCP server If the DHCP server runs out of DHCP addresses users cannot access network resources If this happens increase the Ending IP or decrease the Lease Time DHCP Lease Time Sets the time that a network computer r...

Page 25: ... lease Refresh Click to manually refresh the screen with the current status Auto Refresh Click so the browser automatically refreshes at the interval determined in the Control Panel menu The other links Personalize Internet Status Telephony Port Forwarding and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard butt...

Page 26: ...ss and IP Addresses Click Apply when you re ready to change the lease reservation setting If you don t want to make any changes to the lease reservation settings click Undo The other links Personalize Internet Status Telephony Port Forwarding and Control Panel appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard button is availabl...

Page 27: ... after you ve selected the software you would like to install Uninstall If you would like to remove software select the software package you would like to remove and then click Uninstall The other links Personalize Internet Status Telephony Port Forwarding and Local Address appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard butt...

Page 28: ...ve any selected certificate s The other links Personalize Internet Status Telephony Port Forwarding and Local Address appear on the top of all screens of the Modem Home Page The Wizard button starts the set up wizard over again The Wizard button is available on every screen of the Modem Home Page The Restart button is used to restart the Modem The restart button is available on every screen of the...

Page 29: ...ck this box to reconnect the Modem with the EMS Only perform this function when advised by and under the supervision of CLEAR Customer Care Click Apply when you re ready to change the system settings If you don t want to make any changes to the system settings click Undo The other links Personalize Internet Status Telephony Port Forwarding and Local Address appear on the top of all screens of the ...

Page 30: ...em Telephony Bootstrap Version No text will be presented since telephony services are not available on the Modem Telephony Provisioning Version No text will be presented since telephony services are not available on the Modem Refresh Click to manually refresh the screen with the current status Auto Refresh Click so the browser automatically refreshes at the interval determined in the Control Panel...

Page 31: ...e Telephony Account Note Telephony services are not available with the Modem This Telephony screens Account Ring Tone Caller ID Call Forwarding Voice Mail and Special Numbers can be opened but cannot be changed since telephony services are not available ...

Page 32: ...consider using a longer Ethernet Cable or ordering a wireless router by logging in to your CLEAR online account To Maximize Signal Strength It s best to position the Modem near an outside wall or window and away from obstructions If at least two LED lights are not lit try moving the Modem to another room Unable to browse the internet Try moving the Modem to different locations until at least two L...

Page 33: ...R with a credit card number to which CLEAR automatically may bill your charges However if you desire to view your bill or to change the credit card to which your CLEAR charges are billed it s easy to do so If you re connected to the internet just click here to login to your CLEAR online account If you re not connected to the internet enter https www clear com my_account signin php in your web brow...

Page 34: ...CLEAR network performance may vary and is not guaranteed See Device Support and other pages at www clear com for additional information CLEAR and the CLEAR logo are trademarks or registered trademarks of Clearwire Communications LLC Other company product and brand names and trademarks are the property of their respective owners 2011 Clear Wireless LLC All rights reserved ...