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Troubleshooting

21

ENGLISH

The baby monitor system produces a high-pitched noise 

•  The Parent Unit and the Baby Unit are too close to each other. Make sure the 

Parent Unit and Baby Unit are at least 3 feet away from each other. 

•  The speaker volume of the Parent Unit may be set too high. Decrease the 

volume of the Parent Unit. 

Battery pack in the Parent Unit is running low quickly 

•  The LCD brightness may be set too high. Try to decrease the brightness 

level. Refer to section 4.2 for details. 

•  The volume level of the Parent Unit may be set too high, which consumes 

power. Decrease the volume level of the Parent Unit. Refer to section 4.1 for 
volume level settings. 

Parent Unit image is not in color 

•  The Baby Unit is in a dark room, which causes the infra-red illumination to 

turn on and the picture image to change from color to black and white. 
When the room becomes brighter, the picture will return to color.

There is no transmission from the Baby Unit to the Parent Unit 

•  Switch on both the Baby and Parent Units.
•  Pair the Baby Unit again as described in see “4.3.5 Add camera". 

If there is no free camera location, delete a location first, as described in see 
“4.3.6 Delete camera".

The Parent Unit is in standby 

•  To turn on the Parent Unit screen, press the ON/OFF button 

briefly.

Summary of Contents for COMFORT50

Page 1: ...User s Guide Digital Video Baby Monitor Model COMFORT50 COMFORT50 2 COMFORT50 3 COMFORT50 4 The features described in this User s Guide are subject to modifications without prior notice ...

Page 2: ... with all theinformation you need to get the most from your product Before you can use the baby monitor we recommend you insert and fully charge the battery in the Parent Unit so that it continues to work if you disconnect it from the power supply to carry it to another location Please read the Safety Instructions on pages 7 9 before you install the units Got everything 1 x Parent Unit with built ...

Page 3: ...enu press to choose an item or save a setting 5 Control key panel UP VOLUME Press to increase speaker volume in camera viewing mode When in a menu press to scroll up When viewing a zoomed image press to pan up DOWN VOLUME Press to decrease speaker volume in camera viewing mode When in a menu press to scroll down When viewing a zoomed image press to pan down LEFT When in a menu press to scroll left...

Page 4: ...ttery Camera Patrol Mode Camera Identification Number Speaker on off Lullabies menu mode Zoom menu mode Night vision Alarm timer Parent unit battery status Parent unit battery status Speaker volume Video on timer Add camera Delete camera View camera Talk back function S ...

Page 5: ... phones fluorescent lights or dimmer switches Use of other 2 4 GHz products such as wireless networks Wi Fi routers Bluetooth systems or microwave ovens may cause interference with this product so keep the Baby Monitor at least 5 feet from these types of products or turn them off if they appear to be causing interference If the signal is weak try moving the Parent and or the Baby Unit to different...

Page 6: ...nitor 12 3 1 Setting Up 12 3 2 Power On or Off the Baby Unit 12 3 3 Power On or Off the Parent Unit 12 3 4 Night Vision Mode 13 4 Parent Unit Menu Options 14 4 1 Adjust Speaker Volume 14 4 2 Set the Screen Brightness 14 4 3 Adjust Settings 14 5 Disposal of the Device environment 18 6 Cleaning 19 7 Troubleshooting 20 8 General Information 22 9 Technical Specifications 28 ...

Page 7: ...y Instructions WARNING Strangulation Hazard Children have STRANGLED in cords Keep this cord out of the reach of children more than 3ft away Do not remove this tag Never use extension cords with AC Adapters Only use the AC Adapters provided ...

Page 8: ... the Unit and cords should be more than 3 feet away Keep the cords out of reach of children Do not cover the Baby Monitor with a towel or blanket Test this monitor and all its functions so that you are familiar with it prior to actual use Do not use the Baby Monitor in damp areas or close to water Only use the chargers and power adapters provided Do not use other chargers or power adapters as this...

Page 9: ...h the plug contacts with sharp or metal objects Connect the power adapters to easily accessible electrical outlets CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to their instructions ...

Page 10: ...n the back of the Baby Unit 2 Insert the other end of the power adaptor into a suitable electrical outlet 3 Slide the ON OFF switch to the ON position to switch on the Baby Unit The power indicator lights up in blue 4 Slide the ON OFF switch to the OFF position to switch offthe Baby Unit The power indicator goes off IMPORTANT Only use the supplied power adapter ...

Page 11: ... power adapter into a suitable electrical outlet The battery status indicator will light up in blue to indicate that the Parent Unit is connected to the electrical outlet IMPORTANT Only use the supplied power adapter 3 Press and hold the power button 0 to switch on the Parent Unit The power indicator will light up in green to indicate that the Parent unit is switched on 4 When the Baby and Parent ...

Page 12: ... locations and ensure that they are not close to any other electrical equipment If you place the Parent Unit and Baby Unit too close together you may hear a high pitched noise This is not a fault The units are designed to be operated at some distance apart So move the units further apart 3 2 Power On or Off the Baby Unit Slide the ON OFF switch 0 to the ON position to switch on the Baby Unit The p...

Page 13: ...frared LEDs for picking up clear images in the dark When the built in light sensor on the side of the Baby Unit detects a low level of ambient light the LEDs will automatically activate and the screen on the Parent Unit will display in black and white The icon will be displayed on the screen ...

Page 14: ... timer add delete view camera and alternating camera image To access settings menu switch on the Parent Unit and press the M MENU button The following menu options appear across the bottom of the Parent Unit screen You can navigate through the menu options using the UP DOWN LEFT or RIGHT buttons and press O to select an option 4 3 1 Zoom and Pan You can zoom in or out when viewing the image on the...

Page 15: ...baby If an alarm time is selected the Parent Unit will beep at the end of the selected 2 4 or 6 hour period The alarm will sound for about 1 minute when the time is reached or can be stopped by pressing any button To activate an alarm proceed as follows 1 Press the M MENU button when the Parent Unit is in camera viewing mode 2 Press the LEFT RIGHT button to select 3 Press the UP DOWN button to sel...

Page 16: ... button The sound level indicator will flash in green rapidly while the parent unit searches for a camera 4 Hold down the PAIR button on the rear of the camera until an acoustic signal is heard and the transmission image from the camera that has been added appears on the screen 4 3 6 Delete camera If you wish to delete the connection to a camera proceed as follows 1 Press the M MENU button when th...

Page 17: ...al 4 Confirm with the O button 4 3 8 Switch camera view The switch camera view function is available if you have multiple cameras paired with the Parent Unit When the Parent Unit is in camera viewing mode press the O button and the camera view from the next paired camera appears on the screen with the camera number or scan shown on the status bar Each press of the O button cycles through all the p...

Page 18: ... The symbol on the Product User s Guide and or box indicates this Someoftheproductmaterialscanbereused ifyoutakethemto a recycling point By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment Please contact your local authorities in case you need more information on the collection points in your area Dispose of the battery ...

Page 19: ...use permanent damage to the product which is not covered by the Warranty Keep your Baby Monitor away from hot humid areas or conditions strong sunlight and avoid moisture Every effort has been made to ensure high standards of reliability for your Baby Monitor However if something does go wrong please do not try to repair it yourself contact Customer Service for assistance IMPORTANT Alwaysswitchoff...

Page 20: ...nnect the Parent Unit to the electrical outlet with the supplied power adapter for recharging icon on the Parent Unit flashes Battery pack in the Parent Unit is running low Connect the Parent Unit to the electrical outlet with the supplied power adapter for recharging The Parent Unit switches itself off It could be that the Parent Unit is in standby mode Check whether the video on timer has been s...

Page 21: ...et too high which consumes power Decrease the volume level of the Parent Unit Refer to section 4 1 for volume level settings Parent Unit image is not in color The Baby Unit is in a dark room which causes the infra red illumination to turn on and the picture image to change from color to black and white When the room becomes brighter the picture will return to color There is no transmission from th...

Page 22: ...at this Motorolabrandedproduct Product orcertifiedaccessory Accessory sold forusewiththisproductismanufacturedtobefreefromdefectsinmaterialsand workmanship under normal consumer usagefor the period outlined below This Warranty is your exclusive warranty and is not transferable Who is covered This Warranty extends only to the first consumer purchaser and is not transferable What will BINATONE do BI...

Page 23: ...IGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW...

Page 24: ...ult of MOTOROLA or BINATONE are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alterati...

Page 25: ...se and risk to a BINATONE Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a warranty card was included in your box a completed warranty card showing the serial number of the Product d a written description of the problem and most importantly e your address an...

Page 26: ... receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TVtechnician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the...

Page 27: ...evice must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils r...

Page 28: ...cations Baby Unit Frequency 2 4 2 483 GHz Image sensor Color CMOS 1M Pixels IR LED 8 pcs Power Adapter Zhongshan Baolijin Electronic Co Ltd BLJ06W050060P1 U Input 100 240V 50 60 Hz 200mA Output DC5V 600mA WARNING Use only the supplied power adapter ...

Page 29: ...dapter Zhongshan Baolijin Electronic Co Ltd BLJ06W050100P1 B Input 100 240V 50 60 Hz 200mA Output DC5V 1000mA Battery Li ion 3 7V 2100mAh WARNING Use only the supplied power adapter Do not use non rechargeable batteries for the Parent Unit Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions ...

Page 30: ... this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2016 Motorola Mobility LLC All rights reserved US_EN Version 1 0 Printed in China ...

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