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DIMETRA KVL 4000 Air

Interface Encryption and

Authentication

FLASHport Upgrade

User Guide

DIMETRA 

DIMETRA IP Compact (DIPC)/Scalable DIMETRA IP (SDIP) Release 3.0 onwards

DIMETRA IP Scalable (DIPS) Release 5.0 onwards

DIMETRA IP Micro (DIPM)/DIMETRA LiTE Release 3.0 onwards

*MN000397A01*

MN000397A01-B

AUGUST 2017

©

 2017 Motorola Solutions, Inc. All rights reserved

Summary of Contents for Dimetra KVL 4000 Air

Page 1: ...ade User Guide DIMETRA DIMETRA IP Compact DIPC Scalable DIMETRA IP SDIP Release 3 0 onwards DIMETRA IP Scalable DIPS Release 5 0 onwards DIMETRA IP Micro DIPM DIMETRA LiTE Release 3 0 onwards MN000397A01 MN000397A01 B AUGUST 2017 2017 Motorola Solutions Inc All rights reserved ...

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Page 3: ... of law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a specific system or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters Please refer to your Motorola Solutions contact for further information Trademar...

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Page 5: ...xamples means that the product contains no hazardous substances the second means that the product contains hazardous substances and has an Environmental Friendly Use Period EFUP of fifty years The Environmental Friendly Use Period EFUP is the period in years during which the Toxic and Hazardous Substances T HS contained in the Electronic Information Product EIP will not leak or mutate causing envi...

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Page 7: ...etails Email essc motorolasolutions com Table 1 List of Telephone Numbers Country In Country Number to Dial Austria 01206091087 Denmark 043682114 France 0157323434 Germany 06950070204 Italy 0291483230 Lithuania 880 030 828 Netherlands 0202061404 Norway 24159815 Portugal 0217616160 Russia 810 800 228 41044 Alternative 810 800 120 1011 Saudi Arabia 800 844 5345 South Africa 0800981900 Spain 09127547...

Page 8: ... of Motorola Solutions or through the Extranet site Motorola Online at https emeaonline motorolasolutions com Updated Versions of Manuals Verify the current version of the manual at our Extranet site Motorola Online https emeaonline motorolasolutions com Your Input Send questions and comments regarding user documentation to documentation motorolasolutions com We welcome your feedback on this and o...

Page 9: ...tions Running the KVL Software Installation Wizard Applying Enhanced Security Settings Through the KVL Software Installation Wizard Applying Transparent Security Settings Through the KVL Software Installation Wizard Setting Up the PDA for Connection with a Win dows 10 PC August 2017 MN000397A01 B Document History Send Feedback 9 ...

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Page 11: ... warranty depot please contact Customer Resources or your Motorola Solutions dealer distributor or reseller All returns must be accompanied by a Warranty Claim Form available from your Customer Service representative or Motorola Online Extranet MOL or your Motorola Solutions dealer distributor or reseller No products should be returned without prior written authorization by Motorola Solutions Prod...

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Page 13: ...tions of the commercial agreement in force between the purchaser of the Product and Motorola as well as the terms and conditions of the corresponding license of each Open Source Software package If there is a conflict between the terms and conditions of any commercial agreement and the terms and conditions of the Open Source Software license the applicable Open Source Software license will take pr...

Page 14: ... Obligations The Source Code may be obtained from the original Software Site License MIT Type of License Copyright c 2008 David Hall Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute...

Page 15: ...ED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUP...

Page 16: ...TY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Credits See License Name Smart Device Framework Community Edition Version 2 3 12004 Description Extentions to the NET Compact Framework core libraries which enables calls to OS services Software Site http www opennetcf com Products SmartDeviceFramework a...

Page 17: ...cidental related to the SOFTWARE or this license to the maximum extent the law permits no matter what legal theory its based on Also you must pass this limitation of liability on whenever you distribute the SOFTWARE or derivative works G If you sue anyone over patents that you think may apply to the SOFTWARE for a person s use of the SOFTWARE your license to the SOFTWARE ends automatically H The p...

Page 18: ...ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Not...

Page 19: ...S BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ...

Page 20: ...ducts derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL E...

Page 21: ...d in This Manual 29 Helpful Background Information 29 Related Information 29 Icon Conventions 31 Style Conventions 33 Chapter 1 Performing Upgrades 35 1 1 Obtaining Upgrades 35 1 2 Running the KVL Software Installation Wizard 35 1 3 Copying Upgrades from the PDA to the Security Adapter 37 1 4 Upgrading the Security Adapter 37 Chapter 2 Security Settings 39 2 1 Applying Enhanced Security Settings T...

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Page 23: ...List of Figures Figure 1 PDA and PC Connected 36 Figure 2 PDA and PC Connected 40 Figure 3 PDA and PC Connected 41 MN000397A01 B List of Figures Send Feedback 23 ...

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Page 25: ...List of Tables Table 1 List of Telephone Numbers 7 Table 2 Operational Errors 43 Table 3 Interface Cables 45 MN000397A01 B List of Tables Send Feedback 25 ...

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Page 27: ...grading the Security Adapter 37 Applying Enhanced Security Settings Through the KVL Software Installation Wizard 39 Applying Transparent Security Settings Through the KVL Software Installation Wizard 41 Setting the PDA to the USB OTG Mode 43 Setting Up the PDA for Connection with a Windows 10 PC 44 MN000397A01 B List of Procedures Send Feedback 27 ...

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Page 29: ... for associated information about the radio system Related Information Purpose Glossary The glossary provides a list of abbreviations acronyms and terms used in the DIMETRA IP documentation System Overview This manual provides basic radio system con cepts call processing basics and an introduc tion to the various components and processes associated with the DIMETRA IP system The manual provides th...

Page 30: ...u with the knowledge and procedures necessary to successfully man age DIMETRA IP secure authentication and air interface encryption operations in both the DI METRA IP radio system infrastructure and sub scriber units This manual is applicable to DI METRA IP R8 0 or earlier Authentication Centre AuC User Manual This manual contains the installation configura tion and operation procedures for the Au...

Page 31: ...moderate injury or serious product damage CAUTION The signal word CAUTION may be used without the safety icon to state potential damage or injury that is not related to the product IMPORTANT IMPORTANT statements contain information that is crucial to the discussion at hand but is not CAUTION or WARNING There is no warning level associated with the IMPORTANT statement NOTICE NOTICE contains informa...

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Page 33: ...on has been added Monospacing font in bold Italic This typeface is used with angle brackets as placeholders for a specif ic member of the group that the words represent example router number NOTICE In sequences to be typed in the angle brackets are omitted to avoid confusion whether to include the angle brackets in the text to be typed CAPITAL LETTERS This typeface is used for keyboard keys exampl...

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Page 35: ...ning the KVL Software Installation Wizard you can upgrade reinstall the KVL Application copy Security Adapter software upgrades onto the PDA apply Enhanced Security Settings and install patches ActiveSync software and Windows Mobile Device Center software depending on the content of the CD Prerequisites Obtain the USB Programming Cable For Windows XP ensure that Microsoft ActiveSync is installed o...

Page 36: ... Click Accept and follow instructions on the consecutive screens During the installation the PDA may restart several times If the PDA is password protected you need to enter the password and tap Unlock after each restart IMPORTANT If a prompt to disconnect and reconnect the USB Programming Cable appears disconnect and reconnect the USB Programming Cable and click OK If the PDA is password protecte...

Page 37: ...opied from the PDA onto the Security Adapter If there already is an upgrade image on the Security Adapter the upgrade image is overwritten 4 On the confirmation screen tap Done Related Links Upgrading the Security Adapter on page 37 1 4 Upgrading the Security Adapter Prerequisites Copy upgrades onto the Security Adapter See Copying Upgrades from the PDA to the Security Adapter on page 37 If your K...

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Page 39: ...ng System Prerequisites Ensure that you have the USB Programming Cable For Windows XP ensure that Microsoft ActiveSync is installed on your PC For Windows Vista Windows 7 Windows 8 or Windows 10 ensure that Microsoft Windows Mobile Device Center is installed on your PC When and where to use By default the KVL uses Transparent Security Settings If required by your organization s policies follow thi...

Page 40: ... click Accept 6 In the window that appears select the check box next to Your device is using Transparent Security Settings default and click Next The Enhanced Security Settings will be applied after the KVL application reinstallation upgrade During the process the PDA may restart several times If the PDA is password protected you need to enter the password and tap Unlock after each restart IMPORTA...

Page 41: ...ndows Vista Windows 7 Windows 8 or Windows 10 ensure that Microsoft Windows Mobile Device Center is installed on your PC Procedure 1 If the KVL Application software is running exit or log out of the KVL 2 Disconnect the Security Adapter from the PDA 3 Connect the PDA to the PC using the USB Programming Cable Figure 3 PDA and PC Connected For Windows XP the ActiveSync application starts For Windows...

Page 42: ...g the process the PDA may restart several times If the PDA is password protected you need to enter the password and tap Unlock after each restart IMPORTANT If a prompt to disconnect and reconnect the USB Programming Cable appears disconnect and reconnect the USB Programming Cable and click OK If the PDA is password protected enter the password and tap Unlock 7 When the process is completed click N...

Page 43: ...e up grade image onto the KVL and try again If the problem persists contact Motorola Solutions Upgrade failed KVL Se curity Adapter was not responding The attempt to upgrade the Se curity Adapter has timed out Detach and reattach the Security Adapter to the PDA and restart the KVL application Retry the upgrade If the problem persists contact Motorola Solutions 3 2 Setting the PDA to the USB OTG Mo...

Page 44: ...s not recommended for Windows versions prior to Windows 10 Perform this procedure if you connected the PDA to a Windows 10 PC and the Device is not connected message appears on the KVL Software Installation Wizard Procedure 1 On the Today screen select 2 Select Settings Connections USB to PC 3 Clear the Enable advanced network functionality check box Click OK 4 If the Windows Mobile Device Center ...

Page 45: ...Appendix A Interface Cables Table 3 Interface Cables Item Part Number Used with USB Programming Cable 25 108022 02 PDA to PC MN000397A01 B Interface Cables Send Feedback 45 ...

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