Service Information – EMEA
EA Solutions Support Center (ESSC)
The EA Solutions Support Center (ESSC) provides a remote Technical Support Service to help
customers resolve technical issues and quickly restore networks and systems. This team of highly
skilled professionals is available to customers with current service agreements in place that include the
Technical Support Service. The ESSC technical experts may be accessed through the Service Desk
either electronically or using the listed telephone numbers. If you are unsure whether your current
service agreement entitles you to benefit from this service, or if you would like more information about
the Technical Support Service, contact your local customer support or account manager for further
information.
Contact Details
Table 1: List of Telephone Numbers
Country
In Country Number to Dial
Austria
01206091087
Denmark
043682114
France
0157323434
Germany
06950070204
Italy
0291483230
Lithuania
880 030 828
Netherlands
0202061404
Norway
24159815
Portugal
0217616160
Russia
810 800 228 41044
(Alternative 810 800 120 1011)
Saudi Arabia
800 844 5345
South Africa
0800981900
Spain
0912754787
United Kingdom
02030 277499
All Other Countries
+44 2030 277499
European Systems Component Center (ESCC)
The European Systems Component Center provides a repair service for infrastructure equipment.
Customers requiring repair service should contact the Customer Information Desk to obtain a Return
Material Authorization number. The equipment should then be shipped to the following address unless
advised otherwise.
Motorola Solutions GmbH, European Systems Component Center, Am Borsigturm 130,13507 Berlin,
Germany.
MN000397A01-B
Service Information – EMEA
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