Motorola DTR600, User Manual

Page 1: ...PROFESSIONAL DIGITAL TWO WAY RADIO DTR600 DTR700 LIMITED KEYPAD PORTABLE RADIO USER GUIDE June 2018 MN004869A01 AA MN004869A01 2018 Motorola Solutions Inc All rights reserved en US fr CA ...

Page 2: ... Disposal 14 Installing the Li Ion Battery 14 Removing the Li Ion Battery 16 Holster 18 Power Supply Adapter and Drop In Tray Single Unit Charger SUC 18 Battery Life 19 Battery Status Information 19 Charging with the Drop In Tray Single Unit Charger SUC 19 Charging a Stand Alone Battery 20 Estimated Charging Time 21 Charging a Radio and Battery using a MUC 21 LED Indicator of Chargers 22 Chapter 2...

Page 3: ...cts 33 Deleting Contacts 34 Call Log 34 Viewing Call Log Details 34 Deleting Call Log 34 Storing Call Log 35 Chapter 5 Advanced Setting 36 Power Save Mode 36 Enabling Power Save Mode 36 Setting the Non Interference or Privacy Feature 36 Configuring the Programmable Button 37 Selecting Home Channel 37 Resetting to Factory Defaults 37 Radio Factory Default Settings 38 Chapter 6 Radio Settings 39 Adj...

Page 4: ... Optional Accessory 53 What To Do If Cloning Fails 54 Cloning the Wireless PROFILE ID Number 55 Chapter 9 Troubleshooting 56 Symptoms and Solutions 56 Chapter 10 Use and Care 61 Maintenance 61 Chapter 11 Motorola Solutions Limited Warranty for the United States and Canada 63 What Does this Warranty Cover 63 Products and Accessories 63 Exclusions 64 Software 65 Who is Covered 65 How to Obtain Warra...

Page 5: ...your hearing The louder the radio volume the less time is required before your hearing can be affected Hearing damage from loud noises is sometimes undetectable at first and can have a cumulative effect To protect your hearing Use the lowest volume necessary to do your job Increase the volume only if you are in noisy surroundings Reduce the volume before connecting headset or earpiece Limit the am...

Page 6: ...lution for all modern fast paced industries Your dealer or system administrator may have customized your radio for your specific needs Check with your dealer or system administrator for more information NOTICE Read this user guide carefully to ensure that you know how to properly operate the radio before use For product related questions contact 1 800 448 6686 or visit us at http www motorolasolut...

Page 7: ...operation Changes or modifications made to this device not expressly approved by Motorola Solutions could void the authority of the user to operate this equipment To comply with FCC IC requirements transmitter adjustments should be made only by or under the supervision of a technically qualified person to perform transmitter maintenance and repairs Replacement of any transmitter component such as ...

Page 8: ...an improper extension cord may result in fire and electric shock If an extension cord must be used make sure that the cord size is 18 AWG for lengths up to 100 ft 30 48 m and 16 AWG for lengths up to 150 ft 45 72 m Do not operate the charger if it has been broken or damaged in any way Take it to any qualified Motorola Solutions service representatives Do not disassemble the charger it is not repai...

Page 9: ...fied in the equipment instructions Maximum ambient temperature around the power supply equipment must not exceed 40 C 104 F Power output from the power supply unit must not exceed the ratings stated on the product label located at the bottom of the charger Make sure the cord is not stepped on tripped over subjected to water damage or stress English 9 ...

Page 10: ...s mitting or receiving 2 Push To Talk PTT button Press to execute voice op erations 3 Volume Up Down Control buttons Press to adjust the volume level and to mute the ra dio 4 Programma ble button These buttons are field programmable by using the Customer Program ming Software CPS 5 P1 button Press to select Info of the radio 6 Menu OK but ton Press to enter Menu and to confirm selection 7 4 Way Na...

Page 11: ...nd au dio that are generated by the radio for example keypad tones and voice audio 12 Power button Press to turn on and off your radio 13 Audio Acces sory Connector Used to connect compati ble audio accessories Radio Specifications The radio model is printed on the back of the radio with the following information Table 2 Radio Specifications Model Fre quency Band Trans mit Power Watts Num ber of C...

Page 12: ...and speaker is muted Tones Disable Tones are turned off Vibrate Vibrate mode is enabled Mini Negative Notice Failed action taken Mini Positive Notice Successful action taken Tones The following are the tones that sound through on the radio speaker High Pitched Tone Low Pitched Tone Audio Tones Audio tones provide you with audible indications of the status or response to data received on the radio ...

Page 13: ...e About Li Ion Battery The radio comes with a rechargeable Li Ion battery This battery should be fully charged before initial use to ensure optimum capacity and performance Battery life is determined by several factors The critical ones are overcharging of batteries and the average depth of discharge each cycle Typically the greater the overcharge and the deeper the average discharge the fewer cyc...

Page 14: ...and cannot be disposed of in landfills or incinerators Contact your local waste management agency for specific requirements and information in your area Motorola Solutions fully endorses and encourages the recycling of Li Ion batteries In the U S and Canada Motorola Solutions participates inthe nationwide Call2Recycle program for battery collectionand recycling Many retailers and dealers participa...

Page 15: ...1 2 2 To attach battery cover align it in place and slide the battery latch until it snaps into place 2 1 3 Slide battery latch into lock position English 15 ...

Page 16: ...n Battery The following steps explain how a Li Ion battery is removed Ensure that the radio is turned off 1 Move the battery latch to the unlock position 1 2 To remove the battery cover lift the battery cover up English 16 ...

Page 17: ...2 1 3 To remove the battery lift the battery up from the battery compartment 1 2 English 17 ...

Page 18: ... inserted in the top recesses of the battery 2 To remove the radio from the holster detach the hooks of the holster from the top recesses of the battery using the top tab and slide the radio out from the holster Power Supply Adapter and Drop In Tray Single Unit Charger SUC The radio is equipped with one power supply one adaptor and one SUC Figure 1 Charging with SUC English 18 ...

Page 19: ...ry status icon displays on the top left of the radio screen Table 5 Battery Status Battery Status Battery Level Battery Icon Battery high 71 100 Battery medium 41 70 Battery low 11 40 Battery very low 0 10 Battery critical 1 0 NOTICE Battery Saver is enabled by default Charging with the Drop In Tray Single Unit Charger SUC The radio comes with a standard power supply and a SUC Turn off the radios ...

Page 20: ...e charger NOTICE To perform CPS programming your radio needs to be turned on before placing into the SUC The red LED on the SUC illuminates to indicate that the battery is charging Charging a Stand Alone Battery Insert the battery into the charging pocket with the front of the battery facing the LED of the Single Unit Charger SUC 1 2 The charger LED flashes a few times to indicate the current batt...

Page 21: ... 50 Hours Charging a Radio and Battery using a MUC The Multi Unit Charger MUC is an optional accessory and it has six charging pockets which allows charging up to six radios or batteries The batteries can be charged together with or without the radios or placed in the MUC separately NOTICE Turn off the radios before charging and it is best to charge at room temperature 1 Place the MUC on a flat su...

Page 22: ...D Indicator Comments Power On Green for approx imately one sec ond Charging Steady red Status LED Indicator Comments Charged Steady green Error2 Fast blinking red Standby3 Slowly blinking amber Battery Level Status Blink red one time Battery low Blink amber two times Battery medium Blink green three times Battery high If there is no LED Indication Check if the radio with battery or the battery alo...

Page 23: ...econds The volume scrolls up fast to maximum volume You hear the volume beeps increment as the volume increases NOTICE Do not hold the radio too close to the ear when the volume is high or when adjusting the volume There are 16 increments of volume As the buttons are pressed you hear a beep at the current volume level If device is receiving during volume interaction received audio is heard at the ...

Page 24: ... options For more details on how to configure the Programmable Button refer to Advanced Settings or CPS Talk Range You can communicate with a radio or a group of radios with the same configuration Table 8 Talk Range Model Steel or Concrete Industrial Build ings Multi Level Buildings ISM 900 MHz Up to 350 000 ft Up to 30 floors Channel Current channel that your radio is using depending on radio mod...

Page 25: ...nd returns to the home screen Private Reply This radio Top button is programmed by default as Private Reply Push the Top button to capture the radio ID of the person currently talking to your group and right after the transmission is over push the PTT button to talk privately to that person Private Reply helps users free the radio channel from unnecessary back and forward chatter by allowing two p...

Page 26: ...nd Direct Call to be set up in a special channel You can set up different direct calls in different channels NOTICE To set up the Direct Call function for the first time in your radio either Programmable button or to a specific channel you need to use the CPS Customer Programming Software which is available for free download at http www motorolasolutions com Once in the CPS you must read and uploa...

Page 27: ...the same time to talk privately to B Then whoever presses the PTT button faster gets to talk privately to B The other user hears a busy or rejection tone 3 Question What happens if a person Private Reply or Direct Call User B but User B does not want to engage in the Private conversation Answer The nature of the radio communication is to allow instant communication without the option to decline ra...

Page 28: ...rammable button to queue to talk privately to the last person transmitting but when the user finished talking and I push the PTT button to talk the radio gave me a busy tone or other strange tones and I could not initiate my conversation Answer It is likely there are other users who were waiting as well to talk to the last person transmitting and someone else pressed the PTT button before you givi...

Page 29: ...Tone This prompts from the radio need to happen to ensure there is a private communication established If you do not have this prompt it means that you do not have private communication established and you need to try again 11 Question How do I know when the radio is no longer in Private Mode conversation Answer You are no longer in a private conversation if the radio sounds an end tone NOTICE Rem...

Page 30: ...IDs do not match your radio ignores the group call request Making Group Call 1 To call a group press P2 Contact Alias Contact ID PTT The display shows the call icon call type and the contact alias or contact ID 2 Wait for the Talk Permit Tone to end and speak into the microphone NOTICE If you receive a busy tone and your radio display shows Call Failed the channel is either not available busy or t...

Page 31: ...ied up indefinitely in an unnecessary group conversation This is to avoid all users being tied up indefinitely in an unnecessary group conversation Call All Available option can be assigned either to the Top button or to an extra channel5 Starting Call All Available 1 To turn on the Call All Available feature press the Programmable button The display shows Call All Available On indicating that you...

Page 32: ...e All Available mode is terminated Page All Available option can be assigned either to the Top button or to an extra channel7 Starting Page All Available 1 To turn on the Page All Available feature press the Programmable button The display shows Page All Available On indicating that you are in queue 2 When your radio is in queue press PTT button The display shows Page All Available 3 Wait for the ...

Page 33: ...up Each entry within Contacts displays the following information Contact Alias Contact ID Hopset Table 9 Maximum Entries for Each Call Type Contact Type Maximum Number of Entries Private Contact 200 Contact Type Maximum Number of Entries Private Group 50 Public Group 50 Adding New Contacts 1 To add new contacts press P2 New Contact 2 Enter the new radio ID The display shows a positive mini notice ...

Page 34: ...ists Delete View Details Store Viewing Call Log Details 1 To scroll through a list of menu items press the Menu OK button 2 Do one of the following To view incoming call log select Call Log Incoming Call 1 View Details To view outgoing call log select Call Log Outgoing Call 1 View Details The selected call log detail is shown Deleting Call Log 1 To scroll through a list of menu items press the Men...

Page 35: ...1 To scroll through a list of menu items press the Menu OK button 2 Do one of the following To store incoming call log select Call Log Incoming Call 1 Store To store outgoing call log select Call Log Outgoing Call 1 Store NOTICE Only Private Call can be stored Do not use this method to store Group Call A tick indicates the call log is saved English 35 ...

Page 36: ...ht vibrate and turn on Battery Saveron the radio Enabling Power Save Mode 1 To scroll through a list of menu items press the Menu OK button 2 To enable the Power Save Mode locate the Advanced PowerSave 3 To select press the Menu OK button A tick indicates Power Save Mode is enabled Setting the Non Interference or Privacy Feature This feature ensures improved private communications by configuring a...

Page 37: ...on Selecting Home Channel 1 To scroll through a list of menu items press the Menu OK button 2 To select the Home Channel locate the Advanced Home Channel 3 To scroll through a list of Home Channel press the 4 Way Navigation Button 4 To select press the Menu OK Button NOTICE The maximum characters for a Channel Name is 12 characters A tick indicates the current selected Home Channel Resetting to Fa...

Page 38: ...Radio Advanced Con figuration Mode Default PROFILE ID Number lock Off Radio PROFILE ID Num ber 0000 Maximum Channels Set to maximum number of channels supported by the radio model Radio Advanced Con figuration Mode Default Direct Call Off MIC Gain Medium Home Channel Disabled Table 12 Radio Special Mode Defaults Radio Special Mode Default Enable restore Factory Default reset On Enable Advanced Con...

Page 39: ...enu items press the Menu OK button 2 To select the Backlight Timer locate the Settings Display Backlight Timer 3 To scroll through a list of timer press the 4 Way Navigation Button 4 To select press the Menu OK Button A tick indicates the current selected timer Setting Menu Timer 1 To scroll through a list of menu items press the Menu OK button 2 To select the Menu Timer locate the Settings Displa...

Page 40: ... 3 To select press the Menu OK Button A tick indicates Vibrate is enabled Enabling Keypad Tone 1 To scroll through a list of menu items press the Menu OK button 2 To select the Keypad Tone locate the Settings Tones Alerts Keypad Tone 3 To select press the Menu OK Button A tick indicates Keypad Tone is enabled Enabling Power Up Tone 1 To scroll through a list of menu items press the Menu OK button ...

Page 41: ...ct the Mic Gain locate the Settings Mic Gain Accessory 3 To scroll through a list of Mic Gain press the 4 Way Navigation Button 4 To select press the Menu OK Button A tick indicates the current selected Mic Gain Setting Languages 1 To scroll through a list of menu items press the Menu OK button 2 To select the Language locate the Settings Language 3 To scroll through a list of languages press the ...

Page 42: ... Channel List locate the Settings Config CH List 3 To scroll through a list of channels press the 4 Way Navigation Button 4 To select press the Menu OK Button A bullet point indicates the selected enabled channel English 42 ...

Page 43: ...ware is available for download as free at http www motorolasolutions DTR600 and http www motorolasolutions DTR700 Programming the Radio to CPS 1 To connect the radio to the Customer Programming Software CPS place the radio into the Single Unit Charger SUC 2 Connect the CPS Programming Cable one side to the SUC and another to the computer 3 Turn the switch on the CPS Programming Cable to the Flash ...

Page 44: ... Do one the following Click Read Radio Radio sounds a series of beeps to indicate reading is in progress and will upload your radio profile settings Click New Profile to create customized profile based on the default profile 4 Scroll down to see more feature options Customize as necessary English 44 ...

Page 45: ...he features shown to be accessed by the radio Channel Menu button in the radio basic operation mode You can also choose which function you want to have for Power button short press Programmable features to the radio basic menu Channel Menu button Selection of options to be available in the Advanced Configuration mode Choose which function to have for ON OFF button short press 6 You can modify the ...

Page 46: ...n Under Privates Advanced tab click Add for CPS to upload radio ID You can customize the radio ID name under the Name column Once a radio ID is uploaded the CPS will give the option to enable Direct Call Direct Call will be listed in this drop down menu of Top Button programmable features once it is enabled 8 Customize your PROFILE ID Number for any four digit number different from 0000 to differe...

Page 47: ...n menu varies according to the radio model b Upon setting your Home Channel CPS will enable the option to set the Home Channel Mode Select the mode using the drop down menu under Home Channel Mode List of available modes for Home Channel 10 Customize the name of your channel alias by typing in each one of the channel boxes 11 The following steps are to customized Channels Voice Prompt VP a You can...

Page 48: ...voice recording click on Import Voice File10 Speaker icon indicates that customized voice prompt is enabled for this channel 12 Once you have changed all the settings click Write to radio in order to program your radio with the new settings The CPS will display a window confirming the writing programming of your radio is successful You can also save your profile at any time in order to use the sam...

Page 49: ...English 49 ...

Page 50: ...gers SUC and a Radio to Radio cloning cable optional accessory Using CPS free software download Using Wireless PIN cloning Cloning Mode Power up using the Power button while pressing the PTT and buttons simultaneously Radio sounds cloning mode beeps followed by the voice prompt Cloning Mode Serial to set your radios into Cloning Mode 1 2 3 Label Item 1 Power button 2 PTT button 3 button English 50...

Page 51: ... radio has to be in Pocket 2 5 8 or 11 matching in the MUCs pockets by pairs as follows 1 and 2 4 and 5 7 and 8 10 and 11 MUC pockets numbers should be read from left to right with the Motorola Solutions logo facing front Paired Target radios and Source radios must be of the same band type in order for the cloning to run successfully When cloning the MUC does not need to be plugged into a power so...

Page 52: ...heard 3 Place the Source radio in the source pocket that pairs with the target pocket you chose in step 1step 1 Press and release the button After cloning is completed the Source radio will announce either pass cloning is successful or fail cloning has failed 4 After completing the cloning process perform one of the following actions Turn the radios off and on Exit the cloning mode by long pressin...

Page 53: ...ly or USB cables from the SUCs 3 Plug one side of the cloning cable mini USB connector to the first SUC and the other end to the second SUC NOTICE During the cloning process no power is being applied to the SUC The batteries are not charged Only data communication is being established between the two radios 4 Turn on the Target Radio and place it into one of the SUCs 5 For the Source Radio power o...

Page 54: ...erform each of the following steps before attempting to start cloning process again 1 Ensure that the batteries on both radios are fully charged 2 Check the cloning cable connection on both SUCs 3 Ensure that the battery is engaged properly on the radio 4 Ensure that there is no debris in the charging tray or on the radio contacts 5 Ensure that the Target radio is turned on 6 Ensure that the Sourc...

Page 55: ... tone and voice announcement Clone Mode Serial are heard c Press and release the button The Source Radio announces Wireless 2 Power on Target radio by performing the following actions a Press the PTT button and the button simultaneously while turning the radio on b Wait three seconds before releasing the buttons until the audible tone and voice announcement Clone Mode Serial are heard NOTICE Avoid...

Page 56: ...der version programming cable Ensure that the radio is positioned correctly inside the Single Unit Charger radio making proper con tact with the charger Radio gener ates continuous tone when PTT is pressed Radio does not transmit when it is receiving as receive mode has high er priority than transmit mode Press the PTT button again when receive mode ends Refer to Trans mitting and Receiving Radio ...

Page 57: ...ts transmitting and holding the channel therefore generating strange noises Using earpieces reduce the likelihood of this happening If Then Ensure that everybody in your team is aware of proper operation of the radios Audio quality not good enough Radio settings might not be match ing up correctly Double check to ensure that the radio settings are identical in all radios Go into Advanced Configura...

Page 58: ...TT button to trans mit and a busy tone is received in stead of a TPT this means the channel is either not available busy If Then or there are no users reachable within transmission range Limited talk range Steel and or concrete structures heavy foliage buildings or vehicles decrease range Check for clear line of sight to improve transmission Wearing radio close to body such as in a pocket or on a ...

Page 59: ...nge locations See Transmitting and Receiving Heavy static or interference Radios are too close they must be at least five feet apart If Then Radios are too far apart or obsta cles are interfering with transmis sion See Transmitting and Receiving Low batteries Recharge or replace Li Ion battery Extreme operating temperatures af fect battery life See About Li Ion Battery on page 13 Low battery in di...

Page 60: ...If Then page 19 and Charging A Stand Alone Battery Check the charger LEDs indicators to see if the battery has a problem See Radio Status English 60 ...

Page 61: ... radio Maintenance Do not immerse in water Use a soft damp cloth to clean the exterior Do not use alcohol or clean ing solutions Do not place more than seven radios turned on too close to each other in a container If the radio is submerged in water English 61 ...

Page 62: ...Turn radio off and remove the battery Dry with soft cloth Do not use radio until com pletely dry English 62 ...

Page 63: ...Motorola Products Accessories and Software purchased by consumers in the United States which are accompanied by this written warranty Products and Accessories The table shows the length of coverage of each of the products and accessories Products Covered Length of Coverage Products and Accessories as defined above unless otherwise provided for be low One 1 year from the date of purchase by the fir...

Page 64: ...y perspiration sand dirt or the like extreme heat or food use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions other acts which are not the fault of Motorola Solutions are excluded from coverage Use of Non Motorola Solutions Products and Accessories Defects or damage that result from the use of Non Motorola Solutions bran...

Page 65: ...days from the date of purchase Exclusions Software Embodied in Physical Media No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected Software not Emb...

Page 66: ...xport Law Assurances This product is controlled under the export regulations of the United States of America The Government of the United States of America may restrict the exportation or re exportation of this product to certain destinations For further information contact the U S Department of Commerce For questions or comments related to this product please contact Motorola Solutions 1 800 448 ...

Page 67: ... Plug HKLN4608_ Transparent Acoustic Tube Replace ment Part Table 15 Battery Part No Description PMNN4578_ Li Ion Battery 2500 mAh Table 16 Cables Part No Description HKKN4027_ Business Radio CPS Cable Kit HKKN4028_ Business Radio Cloning Cable Kit Table 17 Chargers Part No Description PMPN4469_ DTR Single Unit Charger SUC 3 W Power Supply North America PMLN4465_ DTR 6 Pocket Multi Unit Charger MU...

Page 68: ...Part No Description PS000227A11_ 5 W Power Supply Micro usb Table 19 Carry Accessories Part No Description PMLN7939_ DTR Swivel Clip Holster Kit English 68 ...

Page 69: ...d the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2018 Motorola Solutions Inc All rights reserved ...