Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If your mobile
device uses a non-removable main battery (as stated in your product information), details related to
handling and replacing your battery should be disregarded—the battery should only be replaced by a
Motorola-approved service facility, and any attempt to remove or replace your battery may damage the
product.
Important: Handle and store batteries properly to avoid injury or damage.
Most battery safety
issues arise from improper handling of batteries, and particularly from the continued use of damaged
batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of
your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery as this
can damage the battery.
• Don’t let the mobile device or battery come in contact with liquids.*
Liquids can get into the
mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
If metal objects, such as jewelry, stay in
prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
High temperatures can cause
the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source
, such as a hair dryer or
microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.*
Dropping these items, especially on a hard
surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery has been
damaged in any of the ways listed here.
* Note:
Always make sure that any battery, connector and compartment covers are closed and secure
to avoid direct exposure of the battery to any of these conditions, even if your product information
states that your
mobile device
can resist damage from these conditions.
Important: Motorola recommends you always use Motorola-branded batteries and chargers
for quality assurance and safeguards.
Motorola’s warranty does not cover damage to the mobile
device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola
batteries from non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a
“Motorola Original” hologram.
If you see a message on your display such as
Invalid Battery
or
Unable to Charge
, take the following
steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or
other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not only important for
safety, it benefits the environment. You can recycle your used batteries in many retail or service
provider locations. Additional information on proper disposal and recycling can be found at
www.motorola.com/recycling
Disposal:
Promptly dispose of used batteries in accordance with local regulations. Contact
your local recycling center or national recycling organizations for more information on how
to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for efficient battery
charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteries and charging systems have circuitry that protects the battery from damage from
overcharging.
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases,
screen protectors and memory cards, may impact your mobile device’s performance. In some
circumstances, third party accessories can be dangerous and may void your mobile device’s warranty.
For a list of Motorola accessories, visit www.motorola.com/products
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a
mobile device or accessory for a call or other application while driving may cause distraction, and may
be prohibited or restricted in certain areas—always obey the laws and regulations on the use of these
products.
While driving, NEVER:
•
Type, read, enter or review texts, emails, or any other written data.
•
S
urf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
before
driving.
032375o
•
Use voice activated features (such as voice dial) and speaking features (such as audible directions), if
available.
•
Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “
S
mart Practices
W
hile Driving” at www.motorola.com/callsmart (in
English only).
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable
distance from your eyes, use in a well-lit area, and take frequent breaks.
S
ome people may be susceptible to seizures or blackouts (even if they have never had one before) when
exposed to flashing lights or light patterns, such as when playing video games, or watching videos with
flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout,
convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with your physician
before using an application that produces flashing-light effects on your mobile device.
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for extended periods of time may affect your hearing. The
louder the volume sound level, the less time is required before your hearing could be affected. To protect
your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in
your ears, or muffled speech, you should stop listening to the device through your headset or headphones
and have your hearing checked.
For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/
Acoustic
S
afety.asp (in English only).
Repetitive Motion
W
hen you repetitively perform actions such as pressing keys or entering finger-written characters, you may
experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you
continue to have discomfort during or after such use, stop use and see a physician.
Children
Keep your mobile device and its accessories away from small children.
These products are not
toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
S
imilar to a computer, if an older child does use your mobile
device, you may want to monitor their access to help prevent:
•
Exposure to inappropriate apps or content.
•
Improper use of apps or content.
•
Loss of data.
Glass Parts
S
ome parts of your mobile device may be made of glass. This glass could break if the product receives a
substantial impact. If glass breaks, do not touch or attempt to remove.
S
top using your mobile device until
the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling
stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or
areas where the air contains chemicals or particles, such as grain dust, or metal powders.
W
hen you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries,
unless it is a radio product type especially qualified for use in such areas and certified as “Intrinsically
S
afe” (for example, Factory Mutual, C
S
A, or UL approved). In such areas, sparks can occur and cause an
explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with local
laws. Contact your local regulatory authorities for more information.
Do not dispose of your battery or mobile device with your household waste.
S
ee “Recycling” for more information.
032374o
032376o
032375o
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver.
W
hen it is ON, it receives and transmits RF energy.
W
hen you communicate with your mobile device, the system handling your call controls the power level at
which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country concerning
exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed
the guidelines set forth in the relevant standards, always follow these instructions and precautions:
•
W
hen placing or receiving a phone call, hold your mobile device just like you would a landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or
approved accessory (e.g. clip, holder, holster, case or arm band). If you do not use a body-worn
accessory supplied or approved by Motorola, ensure that whatever product is used is free of any metal
and that it positions the mobile device at least 2.5 cm (1 inch) away from the body.
•
Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF
energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website
at: www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if inadequately
shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your
mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or
health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile
device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker or defibrillator,
consult your healthcare provider and the device manufacturer’s directions before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
AL
W
AY
S
keep the mobile device more than 20 centimeters (8 inches) from the implantable medical
device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential for interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking
place.
Specific Absorption Rate (FCC & IC)
SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO
RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure
to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications
Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to
assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the
S
pecific Absorption Rate, or
S
AR. The
S
AR limit for mobile devices is 1.6
W
/kg.
Tests for
S
AR are conducted using standard operating positions with the device transmitting at its highest
certified power level in all tested frequency bands. The highest
S
AR values under the FCC and IC
guidelines for your device model are listed below:
During use, the actual
S
AR values for your device are usually well below the values stated. This is
because, for purposes of system efficiency and to minimize interference on the network, the operating
power of your mobile device is automatically decreased when full power is not needed for the call. The
lower the power output of the device, the lower its
S
AR value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage
or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at www.motorola.com/rfhealth.
Do not use tools.
For indoor use only.
Head
S
AR
UMT
S
850, Bluetooth
1.25
W
/kg
Body-worn
S
AR
G
S
M 850, Bluetooth
1.28
W
/kg
Symbol
Definition
European Union Directives Conformance
Statement
EU Conformance
The following CE compliance information is applicable to Motorola mobile devices that carry one of the
following CE marks:
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
•
All other relevant EU Directives
For products that support
W
i-Fi 802.11a (as defined in your product information): This device is restricted to
indoor use when operating in the 5.15 to 5.25 GHz (802.11a)
W
i-Fi frequency band.
The following gives an example of a typical Product Approval Number:
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at
www.motorola.com/rtte (in English only). To find your DoC, enter the Product Approval Number from
your product’s label in the “
S
earch” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules.
S
ee 47 CFR
S
ec. 15.105(b). These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
S
ee 47 CFR
S
ec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any changes or
modifications could void the user’s authority to operate the equipment.
S
ee 47 CFR
S
ec. 15.21.
For products that support
W
i-Fi 802.11a (as defined in your product information): This device is restricted to
indoor use when operating in the 5.15 to 5.25 GHz (802.11a)
W
i-Fi frequency band.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada license-exempt R
SS
standard(s). Operation is subject to the
following two conditions: (1) This device may not cause interference and (2) This device must accept any
interference, including interference that may cause undesired operation of the device.
S
ee R
SS
-GEN 7.1.5.
This Class B digital apparatus complies with Canadian ICE
S
-003.
Location Services
GPS & AGPS
Your mobile device can use
Global Positioning System
(GP
S
) signals for location-based applications. GP
S
uses satellites controlled by the U.
S
. government that are subject to changes implemented in accordance
with the Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect
the performance of location technology on your mobile device.
Your mobile device can also use
Assisted Global Positioning System
(AGP
S
), which obtains information
from the cellular network to improve GP
S
performance. AGP
S
uses your wireless service provider's
network and therefore airtime, data charges, and/or additional charges may apply in accordance with your
service plan. Contact your wireless service provider for details.
Your mobile device can also use
Wi-Fi
signals to determine your approximate location, using information
from known and available
W
i-Fi networks.
Your Location
Location-based information includes information that can be used to determine the approximate location
of a mobile device. Mobile devices which are connected to a wireless network transmit location-based
information. Devices enabled with location technology also transmit location-based information.
Additionally, if you use applications that require location-based information (e.g. driving directions), such
applications transmit location-based information. This location-based information may be shared with
third parties, including your wireless service provider, applications providers, Motorola, and other third
parties providing services.
Emergency Calls
W
hen you make an emergency call, the cellular network may activate the AGP
S
technology in your mobile
device to tell the emergency responders your approximate location.
AGP
S
has limitations and
might not work in your area
. Therefore:
•
Always tell the emergency responder your location to the best of your ability; and
•
Remain on the phone for as long as the emergency responder instructs you.
0168
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168
0168
Product
Approval
Nu
m
ber
Smart Practices While Driving
Driving Safety
Check the laws and regulations on the use of mobile devices and their accessories in the areas
where you drive. Always obey them. The use of these devices may be prohibited or restricted in
certain areas—for example, handsfree use only may be required. Go to www.motorola.com/
callsmart (in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever
wireless service is available and safe conditions allow.
W
hen driving a car, driving is your first
responsibility. If you choose to use your mobile device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as speed dial, redial and
voice dial.
If available, these features help you to place your call without taking your attention off the
road.
• When available, use a handsfree device.
If possible, add an additional layer of convenience to
your mobile device with one of the many Motorola Original handsfree accessories available today.
• Position your mobile device within easy reach.
Be able to access your mobile device without
removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible,
let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, and even heavy traffic can
be hazardous.
• Do not take notes or look up phone numbers while driving.
Jotting down a “to do” list or going
through your address book takes attention away from your primary responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or
before pulling into traffic.
If you must make a call while moving, dial only a few numbers, check the
road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be distracting.
Make people
you are talking with aware you are driving and suspend conversations that can divert your attention
away from the road.
• Use your mobile device to call for help.
Dial 911 or other local emergency number in the case of
fire, traffic accident, or medical emergencies (wherever wireless phone service is available).
• Use your mobile device to help others in emergencies.
If you see an auto accident, crime in
progress, or other serious emergency where lives are in danger, call 911 or other local emergency
number (wherever wireless phone service is available), as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless assistance number when
necessary.
If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor
traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number (wherever wireless phone service is
available).
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because some features of
your mobile device may affect your privacy or data security, please follow these recommendations to
enhance protection of your information:
• Monitor access
—Keep your mobile device with you and do not leave it where others may have
unmonitored access. Use your device’s security and lock features, where available.
• Keep software up to date
—If Motorola or a software/application vendor releases a patch or
software fix for your mobile device that updates the device’s security, install it as soon as possible.
• Secure Personal Information
—Your mobile device can store personal information in various
locations including your
S
IM card, memory card, and phone memory. Be sure to remove or clear all
personal information before you recycle, return, or give away your device. You can also backup your
personal data to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobile device, go to
www.motoro-
la.com/support
• Online accounts
—
S
ome mobile devices provide a Motorola online account (such as MOTOBLUR). Go
to your account for information on how to manage the account, and how to use security features such
as remote wipe and device location (where available).
• Applications and updates
—Choose your apps and updates carefully, and install from trusted
sources only.
S
ome apps can impact your phone’s performance and/or have access to private
information including account details, call data, location details and network resources.
• Wireless
—For mobile devices with
W
i-Fi features, only connect to trusted
W
i-Fi networks. Also,
when using your device as a hotspot (where available) use network security. These precautions will
help prevent unauthorized access to your device.
• Location-based information
—Mobile devices enabled with location based technologies such as
GP
S
, AGP
S
or
W
i-Fi, can transmit location-based information.
S
ee “Location
S
ervices” for more
details.
• Other information your device may transmit
—Your device may also transmit testing and other
diagnostic (including location-based) information, and other non-personal information to Motorola or
other third-party servers. This information is used to help improve products and services offered by
Motorola.
If you have further questions regarding how the use of your mobile device may impact your privacy or data
security, please contact Motorola at privacy@motorola.com, or contact your service provider.
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer, as
this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C
(140°F). Don’t recharge your mobile device in temperatures below 0°C (32°F) or above 45°C
(113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning
solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that any battery, connector and
compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets,
or batteries) with your household waste, or in a fire. These items should be disposed of in
accordance with the national collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted mobile devices and electrical
accessories to any Motorola Approved
S
ervice Center in your region. Details of Motorola
approved national recycling schemes, and further information on Motorola recycling activities can be found
at: www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collection
and recycling requirements. Please contact your regional authorities for more details.
California Perchlorate Label
Perchlorate Label
S
ome mobile phones use an internal, permanent backup battery on the printed circuit board that may
contain very small amounts of perchlorate. In such cases, California law requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed of.
S
ee
www.dtsc.ca.gov/hazardouswaste/perchlorate (in English only).
There is no special handling required by consumers.
Hearing Aid Compatibility with Mobile Phones
S
ome Motorola phones are measured for compatibility with hearing aids. If the box for your particular
model has “Rated for Hearing Aids” printed on it, the following explanation applies.
W
hen some mobile phones are used near some hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining noise.
S
ome hearing devices are more immune than
others to this interference noise, and phones also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing
device users in finding phones that may be compatible with their hearing devices. Not all phones have
been rated. Phones that are rated have the rating on their box or a label on the box. To maintain the
published Hearing Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment
battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that
it uses. However, there may be some newer wireless technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly
and in different locations, using your hearing aid or cochlear implant, to determine if you hear any
interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If
you have questions about return or exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss.
If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal
needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to
hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing
device’s telecoil (“T
S
witch” or “Telephone
S
witch”) than unrated phones. T4 is the better/higher of the
two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device
manufacturer or hearing health professional may help you find results for your hearing device. The more
immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Software Copyright
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in semiconductor
memories or other media. Laws in the United
S
tates and other countries preserve for Motorola and third-
party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in
Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of
the United
S
tates and other countries. This device is intended solely for copying non-copyrighted
materials, materials in which you own the copyright, or materials which you are authorized or legally
permitted to copy. If you are uncertain about your right to copy any material, please contact your legal
advisor.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United
S
tates of America and Canada. The
Governments of the United
S
tates of America and Canada may restrict the exportation or re-exportation of
this product to certain destinations. For further information contact the U.
S
. Department of Commerce or
the Canadian Department of Foreign Affairs and International Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration (in English only)
Product registration is an important step toward enjoying your new Motorola product. Registering permits
us to contact you for product or software updates and allows you to subscribe to updates on new products
or special promotions. Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your Motorola
product you will need to provide a copy of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/repair
(United
S
tates) or
www.motorola.com/support
(Canada), where you
can select from a number of customer care options. You can also contact the Motorola Customer
S
upport
Center at 1-800-331-6456 (United
S
tates), 1-888-390-6456 (TTY/TDD United
S
tates for hearing impaired),
or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1
Please access and review the online Customer
S
upport section of Motorola's consumer website
prior to requesting warranty service.
2
If the Product is still not functioning properly after making use of this resource, please contact the
W
arrantor listed at the Motorola website or the contact information for the corresponding location.
3
A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine
whether your Product requires service. You may be required to download, or otherwise obtain and
accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible
for any applicable carrier service fees incurred while obtaining the required downloads. Complying
with the warranty process, repair instructions and accepting such software updates is required in
order to receive additional warranty support.
4
If the software update does not fix the problem, you will receive instructions on how to ship the
Product to a Motorola Authorized Repair Center or other entity.
5
To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of
your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicable; (d) your address and telephone number.
In the event the Product is not covered by the Motorola Limited
W
arranty, Motorola will inform the
consumer of the availability, price and other conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online Customer Support
section of Motorola's consumer website at www.motorola.com.
Motorola Mobility Inc. Limited Global Warranty
Mobile Phones
Warranty
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS
IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE
BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND
REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited
W
arranty extends only to the first consumer purchaser of the Product, and is not transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set
forth herein.
S
ubject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries
("Motorola") warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone
("Product") against defects in materials and workmanship, under normal consumer use, for a period of ONE
(1) YEAR from the date of retail purchase by the original end-user purchaser, or the period of time required
by the laws of the country where the Product is purchased, whichever is longer ("
W
arranty Period").
Repairs made under this Limited
W
arranty are covered for the balance of the original
W
arranty Period, or
90 days from the date of service, whichever is longer. Any upgrade to the original product will be covered
only for the duration of the original
W
arranty Period.
This Limited
W
arranty is only available in the country where the Product was purchased. Motorola may
provide service outside the country of purchase, to the extent that it is possible and under the terms and
conditions of the country of purchase.
This Limited
W
arranty applies only to new Products which are a) manufactured by or for Motorola as
identified by the "Motorola" trademark, trade name, or logo legally affixed to them; b) purchased by
consumers from an authorized reseller or distributor of Motorola Products; and c) accompanied by this
written Limited
W
arranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the applicable
W
arranty
Period, Motorola, at its sole option, unless otherwise required by applicable law, will either (1) repair, at no
charge, the defect or damage using new, used or reconditioned/refurbished functionally equivalent
replacement parts; or (2) exchange the Product with a replacement Product that is new or which has been
reconditioned/refurbished or otherwise remanufactured from new or used parts and is functionally
equivalent to the original Product; or (3) refund the purchase price of any Products covered by the terms
and conditions of this Limited
W
arranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty process, shall
become the property of Motorola, and may not be returned.
W
hen a replacement or refund is given, the
Product for which the replacement or refund is provided must be returned to Motorola and shall become
the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
, such as batteries or protective coatings designed to diminish over time unless
failure has occurred due to a defect in materials or workmanship. As with all batteries, the maximum
capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and
batteries that leak are covered by this warranty.
(b)
Cosmetic damage
, including but not limited to scratches, dents, cracks or other cosmetic damage.
(c)
Damage caused by use with non-Motorola products.
Defects or damage that result from the use
of non-Motorola branded or certified Products, accessories or other peripheral equipment, including
without limitation housings, parts, or software, are excluded from coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other
external causes
; including but not limited to: (i) improper usage or operation (e.g. operating the Product
outside their permitted or intended uses as defined by Motorola, including but not limited to as set forth by
Motorola in the Products' User Manual, Quick
S
tart Guide, Online Tutorials, and other documentation),
improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken/
bent/missing clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar
substances (except for Products sold as resistant to such substances, but only to the extent the damage
was not caused by incorrectly securing the phone's protective elements or subjecting the Product to
conditions beyond its stated specifications or limits); (iii) use of the Products for commercial rental
purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to
flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
Defects or damage resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to
tampering with or altering the software, by someone other than Motorola, or its authorized service
centers, are excluded from coverage. Notwithstanding the foregoing, any Product which has had its
bootloader unlocked, or whose operating system has been altered, including any failed attempts to unlock
the bootloader or alter such operating system, is not covered by this warranty, regardless of whether such
modifications are authorized, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written permission of
Motorola.
Products that have been altered in any manner so as to prevent Motorola from determining
whether such Products are covered under the terms of this Limited
W
arranty are excluded from coverage.
The forgoing shall include but not be limited to (i) serial numbers, date tags or other manufacturer coding
that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken
seals or other evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages, or the failure of the Product due to any communication service or network
you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software, applications, and all
other software of any kind.
S
oftware distributed by Motorola is provided "A
S
-I
S
" and "A
S
AVAILABLE,"
"
W
ITH ALL FAULT
S
" and without a warranty of any kind. The Limited
W
arranty does not apply to any non-
Motorola product or any software, even if packaged or sold with the Motorola hardware, unless otherwise
required by applicable local law.
(j)
Products that have been refurbished, reconditioned, or remanufactured
, except for Products
repaired or replaced pursuant to the terms of this Limited
W
arranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all costs
associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LA
W
, THI
S
LIMITED
W
ARRANTY AND THE REMEDIE
S
S
ET FORTH HEREIN ARE EXCLU
S
IVE AND IN LIEU OF ALL OTHER
W
ARRANTIE
S
AND REMEDIE
S
,
W
HETHER ORAL OR
W
RITTEN,
S
TATUTORY, EXPRE
SS
OR IMPLIED. NO ORAL OR
W
RITTEN
REPRE
S
ENTATION
S
MADE BY MOTOROLA OR ANY
S
ELLER, RE
S
ELLER OR DI
S
TRIBUTOR OF THE
PRODUCT
S
, INCLUDING EMPLOYEE
S
AND AGENT
S
THEREOF,
S
HALL CREATE ANY ADDITIONAL
W
ARRANTY OBLIGATION
S
, INCREA
S
E THE
S
COPE, OR OTHER
W
I
S
E MODIFY IN ANY MANNER THE
TERM
S
OF THI
S
LIMITED
W
ARRANTY.
•
TO THE EXTENT PERMITTED BY APPLICABLE LA
W
, MOTOROLA
S
PECIFICALLY DI
S
CLAIM
S
ANY AND
ALL
S
TATUTORY OR IMPLIED
W
ARRANTIE
S
, INCLUDING,
W
ITHOUT LIMITATION,
W
ARRANTIE
S
OF
MERCHANTABILITY, FITNE
SS
FOR A PARTICULAR PURPO
S
E, NONINFRINGEMENT AND ALL
W
ARRANTIE
S
AGAIN
S
T HIDDEN OR LATENT DEFECT
S
.
W
HERE
S
UCH
S
TATUTORY OR IMPLIED
W
ARRANTIE
S
CANNOT LA
W
FULLY BE DI
S
CLAIMED, THEN TO THE EXTENT PERMITTED BY LA
W
, ALL
S
UCH
W
ARRANTIE
S
S
HALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRE
SS
LIMITED
W
ARRANTY CONTAINED HEREIN AND THE REMEDIE
S
OF REPAIR, REPLACEMENT, OR REFUND A
S
DETERMINED BY MOTOROLA IN IT
S
S
OLE DI
S
CRETION
S
HALL BE THE EXCLU
S
IVE REMEDY OF THE
CON
S
UMER.
•
TO THE EXTENT PERMITTED BY APPLICABLE LA
W
, MOTOROLA DOE
S
NOT
W
ARRANT THAT THE
OPERATION OF ANY PRODUCT
S
OR
S
OFT
W
ARE COVERED UNDER THI
S
LIMITED
W
ARRANTY
W
ILL
MEET YOUR REQUIREMENT
S
,
W
ORK IN COMBINATION
W
ITH ANY HARD
W
ARE OR
S
OFT
W
ARE
APPLICATION
S
OR THIRD PARTY
S
ERVICE
S
, BE UNINTERRUPTED, ERROR-FREE, OR
W
ITHOUT RI
S
K
TO, OR LO
SS
OF, ANY INFORMATION, DATA,
S
OFT
W
ARE OR APPLICATION
S
CONTAINED THEREIN, OR
THAT DEFECT
S
IN THE PRODUCT
S
OR
S
OFT
W
ARE
W
ILL BE CORRECTED.
•
TO THE EXTENT PERMITTED BY APPLICABLE LA
W
, IN NO EVENT
S
HALL MOTOROLA BE LIABLE,
W
HETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR
DAMAGE
S
IN EXCE
SS
OF THE PURCHA
S
E PRICE OF THE PRODUCT
S
, OR FOR ANY INDIRECT,
INCIDENTAL,
S
PECIAL OR CON
S
EQUENTIAL DAMAGE
S
OF ANY KIND, OR LO
SS
OF REVENUE OR
PROFIT
S
; LO
SS
OF BU
S
INE
SS
; BU
S
INE
SS
INTERRUPTION; LO
SS
OF OPPORTUNITY; LO
SS
OF
GOOD
W
ILL; LO
SS
OF REPUTATION; LO
SS
OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA,
S
OFT
W
ARE OR APPLICATION
S
(INCLUDING ANY CO
S
T
S
A
SS
OCIATED
W
ITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA,
S
OFT
W
ARE OR APPLICATION
S
S
TORED ON OR U
S
ED
W
ITH MOTOROLA PRODUCT
S
, OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF ANY INFORMATION OR DATA
S
TORED ON THE PRODUCT
S
); OR OTHER
FINANCIAL LO
SS
ARI
S
ING OUT OF OR IN CONNECTION
W
ITH THE ABILITY OR INABILITY TO U
S
E THE
PRODUCT
S
.
•
S
OME
S
TATE
S
OR JURI
S
DICTION
S
DO NOT ALLO
W
THE LIMITATION OR EXCLU
S
ION OF INCIDENTAL
OR CON
S
EQUENTIAL DAMAGE
S
, OR THE EXCLU
S
ION OR LIMITATION ON THE LENGTH OF AN
IMPLIED
W
ARRANTY, OR THE LIMITATION OR EXCLU
S
ION OF DAMAGE
S
FOR PER
S
ONAL INJURIE
S
CAU
S
ED BY NEGLIGENCE,
S
O THE ABOVE LIMITATION
S
OR EXCLU
S
ION
S
MAY NOT APPLY TO YOU.
THI
S
W
ARRANTY GIVE
S
YOU
S
PECIFIC LEGAL RIGHT
S
, AND YOU MAY AL
S
O HAVE OTHER RIGHT
S
THAT VARY FROM
S
TATE OR JURI
S
DICTION.
• DATA BACKUP:
ALL INFORMATION, DATA,
S
OFT
W
ARE OR OTHER APPLICATION
S
, INCLUDING BUT
NOT LIMITED TO PER
S
ONAL CONTACT
S
, ADDRE
SS
BOOK
S
, PICTURE
S
, MU
S
IC AND GAME
S
W
ILL BE
ERA
S
ED DURING THE REPAIR PROCE
SS
, AND CAN NOT BE REIN
S
TALLED BY MOTOROLA. TO AVOID
LO
S
ING
S
UCH INFORMATION, DATA,
S
OFT
W
ARE OR OTHER APPLICATION
S
PLEA
S
E CREATE A BACK
UP BEFORE YOU DELIVER YOUR PRODUCT FOR
W
ARRANTY
S
ERVICE, REMOVE ANY CONFIDENTIAL,
PROPRIETARY OR PER
S
ONAL INFORMATION AND DI
S
ABLE ANY
S
ECURITY PA
SSW
ORD
S
. YOU
W
ILL
BE RE
S
PON
S
IBLE FOR REIN
S
TALLING ALL
S
UCH INFORMATION, DATA,
S
OFT
W
ARE, OTHER
APPLICATION
S
AND PA
SSW
ORD
S
. MOTOROLA AND/OR IT
S
AUTHORIZED
S
ERVICE CENTER
S
ARE
NOT RE
S
PON
S
IBLE FOR THE LO
SS
OR MI
S
U
S
E OF ANY DATA, FILE
S
, CONTENT, APPLICATION
S
AND
PROGRAM
S
W
HEN THE PRODUCT I
S
DELIVERED FOR
W
ARRANTY
S
ERVICE. YOUR PRODUCT OR A
REPLACEMENT PRODUCT
W
ILL BE RETURNED TO YOU A
S
YOUR PRODUCT
W
A
S
CONFIGURED
W
HEN
ORIGINALLY PURCHA
S
ED,
S
UBJECT TO APPLICABLE
S
OFT
W
ARE UPDATE
S
. MOTOROLA MAY IN
S
TALL
OPERATING
S
Y
S
TEM
S
OFT
W
ARE UPDATE
S
A
S
PART OF
W
ARRANTY
S
ERVICE THAT MAY PREVENT
THE PRODUCT FROM REVERTING TO AN EARLIER VER
S
ION OF THE OPERATING
S
Y
S
TEM
S
OFT
W
ARE.
THIRD PARTY APPLICATION
S
IN
S
TALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR
W
ORK
W
ITH THE PRODUCT A
S
A RE
S
ULT OF THE OPERATING
S
Y
S
TEM
S
OFT
W
ARE UPDATE. MOTOROLA
AND IT
S
AUTHORIZED
S
ERVICE CENTER
S
ARE NOT RE
S
PON
S
IBLE FOR THE LO
SS
OF, OR INABILITY TO
U
S
E,
S
UCH INFORMATION, DATA,
S
OFT
W
ARE OR OTHER APPLICATION
S
.
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S
OPERATING SYSTEM SOFTWARE:
MOTOROLA
S
TRONGLY RECOMMEND
S
AGAIN
S
T ALTERING A
PRODUCT'
S
OPERATING
S
Y
S
TEM,
W
HICH INCLUDE
S
UNLOCKING THE BOOTLOADER, ROOTING A
DEVICE OR RUNNING ANY OPERATING
S
OFT
W
ARE OTHER THAN THE APPROVED VER
S
ION
S
I
SS
UED
BY MOTOROLA AND IT
S
PARTNER
S
.
S
UCH ALTERATION
S
MAY PERMANENTLY DAMAGE YOUR
PRODUCT, CAU
S
E YOUR PRODUCT TO BE UN
S
AFE AND/OR CAU
S
E YOUR PRODUCT TO
MALFUNCTION. IN
S
UCH CA
S
E
S
, NEITHER THE PRODUCT NOR ANY DAMAGE RE
S
ULTING
THEREFROM
W
ILL BE COVERED BY THI
S
W
ARRANTY.
• IMPORTANT FCC INFORMATION:
YOU MU
S
T NOT MAKE OR ENABLE ANY CHANGE
S
TO THE
PRODUCT THAT
W
ILL IMPACT IT
S
FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT I
S
BA
S
ED ON THE PRODUCT'
S
EMI
SS
ION, MODULATION, AND TRAN
S
MI
SS
ION CHARACTERI
S
TIC
S
,
INCLUDING: PO
W
ER LEVEL
S
, OPERATING FREQUENCIE
S
AND BAND
W
IDTH
S
,
S
AR LEVEL
S
, DUTY-
CYCLE, TRAN
S
MI
SS
ION MODE
S
(E.G., CDMA, G
S
M), AND INTENDED METHOD OF U
S
ING THE
PRODUCT (E.G., HO
W
THE PRODUCT I
S
HELD OR U
S
ED IN PROXIMITY TO THE BODY). A CHANGE TO
ANY OF THE
S
E FACTOR
S
W
ILL INVALIDATE THE FCC GRANT. IT I
S
ILLEGAL TO OPERATE A
TRAN
S
MITTING PRODUCT
W
ITHOUT A VALID GRANT.
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N U
S
Hwy 45
Libertyville, IL 60048
www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for repairs,
replacement, or warranty service, please contact the Motorola Customer
S
upport Center at:
1-800-331-6456 (United
S
tates)
1-888-390-6456 (TTY/TDD United
S
tates for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this
guide, are based upon the latest available information and believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the
S
tylized M Logo are trademarks or registered trademarks of Motorola Trademark
Holdings, LLC. All other product or service names are the property of their respective owners.
© 2012 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: MOTOGO! Flip (
W
X416)
Manual Number: 68016776001-A
