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24

Battery does 
not charge in 
HC700-L Cra-
dle

HC700-L is not 
locked in the 
HC700-L Cradle

Re-install the HC700-L in 
the HC700-L Cradle. Place 
the HC700-L properly in 
HC700-L Cradle. (Verify that 
the HC700-L Cradle LED is 
On and charge for three 
hours)

HC700-L Cra-
dle contacts are 
not clean

Clean contacts and remove 
dust and objects from 
within the HC700-L Cradle

Battery temper-
ature is out of 
range (Status 
LED flashes yel-
low)

Ensure that the battery 
temperature is within 
range. (refer to “Charging 
the Battery” on page 6). If 
battery remains hot, 
replace battery (defective 
battery).

Defective bat-
tery

Replace battery

HC700-L 
does not 
detect scan 
input

Aiming pattern 
not directed at 
the barcode 
symbol

Scan again and make sure 
that the green light is 
aimed across the barcode 
Check for readable barcode 
(not covered, or abstracted)

Unreadable 
barcode

Be sure the barcode symbol 
is not covered, damaged or 
obstructed. Make sure the 
barcode symbology is con-
figured. For a list of symbol-
ogies configured by default, 
refer to the Specifications 
section.

Table 4: Troubleshooting the HC700-L

Problem

Cause

Solution

Enhanced IMD Users.book  Page 24  Tuesday, January 24, 2006  5:11 PM

Summary of Contents for F3129A

Page 1: ...User Manual HC700 L Handheld Computer Model F3129A 6802978C80 B 6802978C80 ab Main Menu ...

Page 2: ......

Page 3: ...olumbia and Canada Document Copyrights No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola No part of this manual may be reproduced distributed or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Motorola Disclaimer The information in this...

Page 4: ...Product with any ancillary equipment and all such equipment is expressly excluded from this warranty Because each system which may use the Product is unique MOTOROLA disclaims liability for range cov erage or operation of the system as a whole under this warranty II General Provisions This warranty sets forth the full extent of MOTOROLA s responsibili ties regarding the Product Repair replacement ...

Page 5: ...hip E A Product subjected to unauthorized Product modifica tions disassemblies or repairs including without limi tation the addition to the Product of non Motorola supplied equipment which adversely affect perfor mance of the Product or interfere with Motorola s nor mal warranty inspection and testing of the Product to verify any warranty claim F Product which has had the serial number removed or ...

Page 6: ... parts as established by MOTOROLA MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software apparatus or devices not furnished by MOTOROLA nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOR OLA which is attached to or used in c...

Page 7: ...t generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa tion If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equip me...

Page 8: ...d the Motorola stylized M logo are registered trademarks of Motorola Inc SD is a registered trademark of SanDisk Corporation Microsoft and Windows are registered trademarks of Microsoft Cor poration ActiveSync is a registered trademarks of Microsoft Corporation The Bluetooth trademarks are owned by their proprietor and used by Motorola Inc under license in the U S and other countries All other pro...

Page 9: ...y 6 Battery Replacement 7 First Time Battery Charge 7 Routine Battery Charge 8 Battery Maintenance 8 Battery Disposal 9 To Prevent Injury or Burns 9 Using the HC700 L 10 Starting to Work 10 Turning On 10 Turning Off 10 Suspend Mode 10 The Status LED 11 The Application LED 13 Using the Keypad 14 Direct Action Keys 17 Scanning Barcodes and Capturing Images 18 Resetting the HC700 L 20 Mini SD Memory ...

Page 10: ...viii Cleaning 22 ActiveSync USB Connectivity 22 First Time Connection 23 Troubleshooting 23 ...

Page 11: ...change is required The HC700 L serves as a Personal Digital Assistant PDA that enables portable access to Microsoft Pocket PC 2003 applications It contains a built in imager camera capable of reading 1D and 2D barcode optional labels The imager can also capture handwritten images such as signatures and cor relate the signature to an adjacent barcode Wireless communication enables access to the out...

Page 12: ...ked in a cradle A drained battery can be replaced without data loss from the HC700 L memory hot swap A built in power source inde pendent of the battery pack maintains the data in the HC700 L memory for at least 5 minutes until a fresh battery is placed The HC700 L may use a line of Motorola docking cradles for network communications and power charging The personal desktop cradle is designed for o...

Page 13: ...lly unpack each item from the shipping carton Check all items for shipping damage and check that you have received all items ordered Note Retain the original carton packaging in the event that the HC700 L should need to be returned for service The HC700 L is shipped with a plastic film protecting the screen Before usage remove the film and use a soft cloth to buff the screen A clean screen ensures...

Page 14: ...Imager Window see page 18 2 Power Button with Status LED see page 10 see page 11 3 Right Scan Picture Key see page 18 4 Speaker see page 17 5 Keypad see page 14 6 Main Scan Picture Key see page 18 7 Left Scan Picture Key see page 18 8 Application LED see page 13 9 Stylus Compartment 1 2 3 5 6 7 4 8 9 ...

Page 15: ...entification barcode label Used to link HC700 L with HFI200 by Bluetooth 2 Left Scan Picture Key 3 Battery Pack see page 7 4 Access Door to the Mini SD Memory Card see page 21 5 Hand strap anchor 6 Cradle Interface Connector 7 Right Scan Picture Key 8 Stylus 1 2 3 5 6 7 8 4 ...

Page 16: ...rtially charged Always use Motorola HC700 L original batteries and battery chargers The HC700 L warranty does not cover damage caused by using non Motorola batteries and or battery chargers The following sections describe the installation and charging of the battery of the HC700 L The battery or HC700 L may carry warning symbols defined as follows Important safety information will follow Your batt...

Page 17: ...e Figure 4 3 Press the battery snap on the battery see Figure 4 and pull away the battery from the HC700 L 4 Insert a fresh battery bottom end first into the battery compartment 5 Carefully press the battery top downward until it clicks and locks in place 6 Press the Power Button the HC700 L is now ready for use First Time Battery Charge Charge the battery before using the HC700 L for the first ti...

Page 18: ...g life for the rechargeable battery please read and follow the bat tery maintenance instructions described in the following sec tions Battery Storage Do not store the battery in locations where the temperature exceeds 140 F 60 C or falls below 4 F 20 C Batteries that have never been charged before may be stored uncharged for up to three months in well ventilated cool dark and dry areas without sig...

Page 19: ...e HC700 L always replace the battery with a genuine Motorola replacement Battery Disposal Batteries must be recycled or disposed of properly in accor dance with local requirements Recycling facilities may not exist in all areas Please contact your local environmental agency for more information regarding proper disposal To Prevent Injury or Burns USE ONLY SPECIFIED BATTERIES AND CHARGERS RISK OF E...

Page 20: ...he HC700 L is out of the cradle and the Status LED inside the Power but ton is red Turning Off Turn off the HC700 L when not in use for long duration and when charging is not available To turn off the HC700 L perform the following While the HC700 L is turned on hold down the Power Button for at least four seconds the HC700 L will store the informa tion of the last used program screen and will shif...

Page 21: ...the display and the computer sections of the HC700 L During Suspend mode the Bluetooth radio con tinues to operate When the HC700 L resumes operation it returns to the program screen shown prior to entering Sus pend mode The Status LED The status LED located inside the Power Button see Fig ure 5 may show three colors to indicate the HC700 L power status The LED indications are not identical and ha...

Page 22: ...move the battery during boot up Flashing yellow Low battery voltage or battery tempera ture or is out of range Table 2 Status LED Indications When HC700 L is docked in the Cradle LED Indication Description Steady red Battery is charging Steady green Battery is fully charged Flashing yellow Battery temperature or voltage is out of range battery charging has stopped Charging will resume when tempera...

Page 23: ... notification For example the LED may show communication indication when the application establishes connection with a host computer or indicate an alert that needs to be handled For more information refer to your software application guide and the HC700 Software Development Kit SDK ...

Page 24: ... Alphabetic mode which are those seen on the overlay of the HC700 L keypad 2 Keys active when in Shift or Function mode which are those seen next to each key on the HC700 L keypad panel Press the SHIFT key to toggle between the Alphabetic and Numeric keypad modes Figure 7 shows the HC700 L keypad and Table 3 describes the HC700 L keys assignment S M G B Y Z X R L F C D E H I A J K N O P Q T U V W ...

Page 25: ...age 18 The 4 Way Navigation key is used for screen navigation The Up bump and Down bump keys are used to scroll up and down The Right bump and Left bump are used for horizontal navigation between action buttons and entry fields The ENT key is used to continue to the next field screen i e continue processing The SP key enables entering blank space s within a text field The SP key is active only on ...

Page 26: ...fting between letter entry and digit entry pressing a key produces the yellow num ber symbol For example pressing the SHIFT key and then the P key types the digit 8 Pressing the SHIFT again and then the P key types the letter P Hold down the SHIFT key and press on any alphabet key for uppercase letter default mode is lowercase letters The SHIFT is also used for screen and keypad illumination see p...

Page 27: ...the screen illumination duration go to Start Menu Settings System Backlight Keypad Backlight Adjustment The keypad backlight can be adjusted by holding down the SHIFT key and pressing the right or left bumps to increase or decrease the keypad backlight Turning the Keypad Backlight On Off Hold down the SHIFT key for four seconds the keypad backlight will turn on To turn off hold down the SHIFT key ...

Page 28: ...directional capture for easy use in daily work The imager captures digital images such as signatures text or pictures of any object or paper form The images are stored in the HC700 L memory 20o Vertical angle of barcode capture 40o horizontal angle of barcode capture Hold 2 to 12 Inches from target Red Ambient Light Aim the green light bar at the barcode 20o 40o Scan Picture Key Scan Picture Keys ...

Page 29: ...held farther from the barcode it appears larger Barcode symbols with dense symbol elements should be read closer to the HC700 L while large barcodes with larger symbol ele ments should be read at a larger distance Depth of Field from the HC700 L To capture a barcode aim the green aiming bar at any angle across the barcode symbol as shown in Figure 9 Note When adjusting your position you may move b...

Page 30: ...gure 10 for at least 5 seconds the Motorola logo will show on the screen for about 30 sec onds and then Windows desktop or application screen will appear the HC700 L functions again If the HC700 L still does not respond perform Step 2 Cold Reset Step 2 Cold Reset Cold Reset restarts the HC700 L by erasing all stored records and entries Do Not perform Cold Reset unless Warm Reset fails to solve the...

Page 31: ...ations subjected to high humidity or temperatures Service The HC700 L does not contain user serviceable parts How ever the following sections provide maintenance guidelines Maintaining the HC700 L In order to maintain the HC700 L in good working order Do not scratch the screen Use only Motorola supplied stylus Never use a pen or pencil or any sharp object on the screen Protect the HC700 L from tem...

Page 32: ...ossible to use optic lens wiping paper such as rice paper Cleaning Procedure If the battery contacts screen or surface of the HC700 L becomes dirty use a soft lint cloth moistened with diluted Isopropyl Alcohol IPA solution to remove dirt The Isopropyl Alcohol IPA can be diluted with water up to 20 ActiveSync USB Connectivity The ActiveSync over USB enables the user to explore and manage the HC700...

Page 33: ...tware driver wceusbsh inf provided with this product Routine Connection Just hook the USB cable from the HC700 L to your PC the ActiveSync icon will become green and a Partnership window will show Check the Guest Partnership and click Next to popup the ActiveSync program Troubleshooting Table 4 Troubleshooting the HC700 L Problem Cause Solution HC700 L does not turn on HC700 L in Sus pend mode Pre...

Page 34: ...y temperature is within range refer to Charging the Battery on page 6 If battery remains hot replace battery defective battery Defective bat tery Replace battery HC700 L does not detect scan input Aiming pattern not directed at the barcode symbol Scan again and make sure that the green light is aimed across the barcode Check for readable barcode not covered or abstracted Unreadable barcode Be sure...

Page 35: ...uts off Unclean bat tery contacts Clean the battery contacts see Cleaning on page 22 Incomplete or no data transmission between HC700 L and HC700 L Cra dle HC700 L is not docked prop erly in the cra dle Make sure that the HC700 L is properly docked in the cradle IrDA communi cation window is obscured Make sure that the IrDA window of the HC700 L is clean and has a clear line of sight with the IrDA...

Page 36: ...devices 1 C Capture Position 19 Capturing Images 18 charging temperature 9 Cleaning 22 Cleaning Procedure 22 Cold Reset 20 D deep sleep 10 dense symbol 19 Depth of Field 19 Disposal 9 does not charge 24 does not respond 25 does not turn on 23 E Ethernet 1 F First Time Battery Charge 7 G green aiming pattern 19 I Isopropyl Alcohol 22 K Keypad 14 ...

Page 37: ...ersonal Digital Assistant 1 Pocket PC 1 Power Button 10 Prevent Injury 9 R red ambient light 18 Resetting 20 Routine Battery Charge 8 S Scanning Barcodes 18 Shift 14 single slot battery charger 6 Status LED 10 Storage 8 Suspend 10 T Turning Off 10 Turning On 10 W Warm Reset 20 WiFi 1 ...

Page 38: ...eb site at www motorola com MOTOROLA and the Stylized M Logo are regis tered in the U S Patent and Trademark Office All other product or service names are the prop erty of their respective owners Motorola Inc 2005 ...

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