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IV. How To Get Warranty Service
You must provide proof of purchase (bearing the date of purchase
and Product item serial number) in order to receive warranty service
and, also, deliver or send the Product item, transportation and insur-
ance prepaid, to an authorized warranty service location. Warranty
service will be provided by Motorola through one of its authorized
warranty service locations. If you first contact the company which
sold you the Product, it can facilitate your obtaining warranty service.
You can also call Motorola at 1-888-567-7347 US/Canada.
V. What This Warranty Does Not Cover
A. Defects or damage resulting from use of the Product in
other than its normal and customary manner.
B. Defects or damage from misuse, accident, water, or
neglect.
C. Defects or damage from improper testing, operation,
maintenance, installation, alteration, modification, or
adjustment.
D. Breakage or damage to antennas unless caused
directly by defects in material workmanship.
E. A Product subjected to unauthorized Product modifica-
tions, disassemblies or repairs (including, without limi-
tation, the addition to the Product of non-Motorola
supplied equipment) which adversely affect perfor-
mance of the Product or interfere with Motorola's nor-
mal warranty inspection and testing of the Product to
verify any warranty claim.
F. Product which has had the serial number removed or
made illegible.
G. Rechargeable batteries if:
•any of the seals on the battery enclosure of cells are bro-
ken or show evidence of tampering.
•the damage or defect is caused by charging or using the
battery in equipment or service other than the Product
for which it is specified.
H. Freight costs to the repair depot.
I. A Product which, due to illegal or unauthorized alteration
of the software/firmware in the Product, does not func-
tion in accordance with MOTOROLA’s published speci-
fications or the FCC type acceptance labeling in effect
for the Product at the time the Product was initially dis-
tributed from MOTOROLA.
J. Scratches or other cosmetic damage to Product sur-
faces that does not affect the operation of the Product.
K. Normal and customary wear and tear.
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