Motorola GM380, User Manual

Page 1: ...Professional Radio GM380 User Guide 68P64110B90 Issue July 2000 ...

Page 2: ...1 2 3 4 5 6 7 8 9 10 12 11 15 15 13 14 13 14 ...

Page 3: ...the Radio s Volume 13 Selecting a Radio Channel 14 Memory Channel 15 Sending a Call 15 Receiving a Call 16 Cancelling a Call 16 Radio Calls 17 Selective Calls 17 Making a Selective Call 17 Receiving a Selective Call 17 Contact List 18 Keypad Edit 19 Missed Calls 20 Status Calls 23 Making a Status Call 23 Receiving a Status Call 24 Emergency Calls 25 DTMF 26 Features 31 Voice Storage 31 Voice Recor...

Page 4: ...as 56 Radio Operation and EME Exposure 57 Mobile Antenna Installation 57 Control Station Operation 57 General Radio Care 58 Computer Software Copyright The products described in this manual may include copyrighted computer programmes stored in semiconductor memories or other media Laws in the United States of America and other countries preserve for Motorola Europe and Motorola Inc certain exclusi...

Page 5: ...Escape Button x 5 Channel Selector Menu Navigation Up Down y or z Used for channel scrolling When in menu mode used for menu navigation 6 Menu Enter Select Button c 9 Programmable Button 2 h 10 Edit Buttons Left Right v or w 11 Programmable Button 3 i 12 Programmable Button 4 j 13 Keypad 14 Programmable Keys MICROPHONE CONTROLS Hold the microphone 2 5 to 5 cm 1 2 inches from your mouth and speak c...

Page 6: ...o Call To make an individual or group selective call Missed Call List Allows user direct access into the Missed Call List menu feature Contact List Allows user direct access into Contact List menu feature Status List Allows user direct access into Status List menu feature Channel Allows user direct access into the Channel mode The up down keys 5 are set to increment decrement the channel number Sc...

Page 7: ...exception of priority channel last channel in scan list and home channel Cancel Voice Storage Cancel deletes messages being played back from the Voice Storage feature Power Level To toggle the radio s transmit power level between High and Low Talkaround On Off To talk directly with another radio without going through a system or despatcher Emergency Activates emergency alarm sequence A pre recorde...

Page 8: ...on and off Keypad Lock On Off Allows user to lock unlock menu keys and keypad keys DTMF To place the keypad into permanent DTMF live dial mode External Alarm To toggle the External Alarm feature on and off Memory Channel Allows user direct channel access on single button press Backlight To toggle the display keypad backlight on and off Record Play back Voice Recorder To record play back incoming c...

Page 9: ... Press the keypad lock button to lock the keys the display icon L will be lit and the display will show After 2 seconds the radio returns to the IDLE STATE Press the keypad lock button again to unlock the keys when the icon will be extinguished and the display will show The radio will then return to the IDLE STATE Keypad Unlock may be performed during a call to allow menu access to the contact lis...

Page 10: ... Menu mode Exit Key x Used to move up to the next higher Menu level When the top level menu is selected this key is used to exit the Menu Mode Up Down Key y z Used to scroll when in Menu Mode Increment decrement channel number or scroll address status list whichever is defined as IDLE Right Key w Used as More key to provide additional information Left Key v Used as a destructive backspace key when...

Page 11: ... this page SW Version CP Version SW Part No CP Part No select entry select enter ID Voice Storage Utilities Channel e e e Call Forward Missed Calls Voice Recorder select record play delete select enter Channel Number Contact List select enter Status Number Status Emergency Msg select record play delete Backlight Brightness Companding Scan Talkaround Option Board Lone Worker Power Level Radio Infor...

Page 12: ...oice Recorder Indicator Indicates that there are stored messages or memos in the voice recorder H Scan Indicator Indicates that you are scanning The dot is lit during priority scan mode L Keypad Lock Indicator On indicates that the keypad and menu keys are locked Off indicates unlocked N Option Board Indicator Indicates that an option board is activated D DTMF Indicator Indicates DTMF is enabled Q...

Page 13: ...permitted Button Feature Enable Any option button pressed to enable a feature Button Feature Disable Any option button pressed to disable a feature Individual Call Radio receives an Individual Call Call Reminder Reminder of unanswered call TOT Pre Alert Warns of expiry of time out timer Monitor Alert Alerts to change of squelch Voice Storage Voice Storage Recording Voice Storage Voice Storage Warn...

Page 14: ...e worker to respond Hardware Error Hardware error tone continues until valid operation Cancel Message Previous message or message currently being played from Voice Storage has been deleted Channel Free Beep Indicates current channel is free Incoming Emergency Alert Indicates an emergency situation Keypad Acknowledge Confidence tone when any key pressed Ringtones English French General Incoming cal...

Page 15: ...been displayed the radio perform a self test routine On completion of a successful self test the radio will display This may be a number or an alias and will be the current channel Alternatively if required the radio may display a message customised by your dealer e g Note If your radio fails the self test routine consult your dealer ON OFF Push the On Off Volume Control knob until you hear a clic...

Page 16: ...de direct access button if programmed by your dealer Method 2 Once in channel mode there are two ways to select a channel Method 1 Method 2 1 c to enter Menu Mode 2 or e until 3 c to select 4 Display shows e g Channel 1 or e until or Note If the or e is pressed and held the radio will fast scroll through the available channels 2 c to confirm your selection If channel list is entered via the menu D...

Page 17: ...ou turn off the radio Sending a Call 1 Select the desired radio channel 2 Press the PTT button and speak clearly into the microphone Your mouth should be 2 5 to 5 cm away from the microphone 3 When transmitting the red indicator will light continuously 4 Release the PTT button to listen Your radio may be configured for Transmit Inhibit under certain conditions e g when the channel is in use by oth...

Page 18: ...ited call time and the call may be terminated automatically if this call time is exceeded Cancelling a Call At any time while setting up a call it may be cancelled by pressing the Monitor Call Cancel button or replacing the microphone in its holder referred to as going on hook The call timer can also cancel a call Ending a Call A call should always be ended by pressing the Monitor Call Cancel butt...

Page 19: ...r Manual Dialling Receiving a Selective Call When you receive a selective call you will hear either an individual call alert tone or a group call alert tone The LED Indicator will light yellow and the display will show the alias name or number address of the calling radio e g To answer the call 1 Press the PTT button or Call button 2 The call will terminate automatically when the conversation has ...

Page 20: ...her the alpha alias name or the number to be dialled There are two ways to enter the Contact List Method 1 Press the Contact List direct access button if programmed by your dealer Method 2 Once in the Contact List there are two ways to choose the desired address Method 1 Method 2 Manual Dialling 1 c to enter Menu Mode 2 or e until 3 c to select Contact List or e until f Enter the desired address f...

Page 21: ... case the call may be a voice or status call Keypad Edit If the radio is displaying a Contact List number a Keypad Dialled number or a Status number the last digit may be deleted by Note The edited number is not saved at the end of the call in the contact list but is saved in the c to confirm your selection Display shows for 2 seconds Selected For Aliases eg 1 d or f Once to select number 2 d Agai...

Page 22: ...Q will flash and the display will show the alias name or number address of the last calling radio e g When the Missed Calls list has been read and any missed calls retained the Missed Call icon will be illuminated The Missed Call List can be entered directly by pressing the Missed Call button if programmed when the radio is in the IDLE To view the calls in the list via the menu Note In the Missed ...

Page 23: ...isplays status number e g f again Display shows Reception S On Break Status 04 Reception S 1 or e until desired number is displayed 2 PTT button or c or to make the call 3 After the call is set up press PTT button and talk with your mouth 2 5 5 cm from microphone Release PTT to listen 4 The call will terminate automatically when the conversation has ended or press the Monitor Cancel button Addr Al...

Page 24: ... list the radio will exit the menu and return to the IDLE STATE To exit the Missed Call List Note The calls in the list are not deleted when the radio is turned off 1 c to enter Menu Mode 2 Display shows 3 c to select 4 or e to select entry in list 5 x to request deletion 6 Display shows 7 c to confirm deletion 8 Display shows momentarily then returns to the Missed Missed Calls Addr Alias Delete D...

Page 25: ...dio or to other radios Making a Status Call When the radio is in the IDLE state or during a call the status list may be used to select a status message to reply to a calling radio or send your status to another radio There are two ways to enter the Status List Method 1 Press the Status List direct access button if programmed by your dealer Method 2 Once in the Status List there are two ways to cho...

Page 26: ...o send status message to another radio select radio Alias ID from Contact List via menu and send as detailed Receiving a Status Call Your radio receives a Status Call when Where Status message 04 On Break is example status message Note that status number 04 only will be displayed if associated message is not programmed into your radio Alias Number is the name or number of the calling radio c to co...

Page 27: ...eceive speech the radio can receive and transmit 1 Press the Emergency button to initiate an Emergency call 2 Emergency can be stopped by Switching the radio Off and On again A reset message is received by your radio The emergency time duration is reached You may pre record a message for example to confirm your location or status which is sent automatically when the emergency call is activated Ref...

Page 28: ...ys automatically when a call button Call 1 4 or PTT has been programmed with the interconnect call or a contact list entry has been programmed for DTMF access To initiate a DTMF call with Automatic Telephone Interconnect Call 1 Press dedicated Call Button Call 1 4 or PTT you will hear a tone sequence Display icon lit D 2 Wait for call to be set up when you will hear a dial tone Display shows 3 Ent...

Page 29: ...ence Display shows e g 2 Press dedicated Call Button PTT or Call 1 4 Display icon lit D 3 Wait for call to be set up when you will hear a dial tone Display shows 4 Enter desired phone number taking care not to press the PTT 122 Enter Digits Display shows entered digits 5 Once the radio has connected to the called number you can begin the conversation Even though this is a phone call your conversat...

Page 30: ...enu option to enable or disable permanent DTMF Mode Note Permanent DTMF mode is not available in scan or during a call Using the DTMF Button 1 Press the DTMF button to switch on permanent DTMF Mode when the feature enable alert will sound the display icon D is lit and the display will show 2 Press the DTMF button again to switch off permanent DTMF Mode when the feature disable alert will sound the...

Page 31: ...IDLE STATE 2 c to enter Menu Mode 3 or e until 4 c to select 5 or e until 6 c to select Display shows current status e g 7 or e until 8 c to select Display shows for 2 seconds 9 Radio exits menu mode and display Utilities DTMF Mode Off On On Selected ...

Page 32: ...s the PTT Note Each DTMF digit is transmitted instantly Display shows entered digits 4 Once the radio has connected to the called number you can begin the conversation Even though this is a phone call your conversation mimics a radio call that means that both par ties speak in turn i e press the PTT to talk 122 Enter Digits 8116 5 To end the call press the Monitor Button or change channel when the...

Page 33: ... until 3 c to select 4 or e until 5 c to select 6 Display shows Voice Storage Recorder Del Msgs 8 x to remain in Emergency Message Feature 9 Press and hold the Record Playback button the Voice Storage Recording alert sounds momentarily 10 Record the call or part of the call 11 The Voice Storage Warning alert sounds when the memory is nearly full 12 The Voice Storage Full alert sounds when the memo...

Page 34: ...arily You will see 8 Speak clearly into the radio microphone to record your memo 9 The Voice Storage Warning alert sounds when the memory is nearly full Voice Storage Recorder Recording 10 The Voice Storage Full alert sounds when the memory is full and recording ceases You will see 11 Release the Record Playback button at any time to stop recording 12 Subsequent messages can be stored by repeating...

Page 35: ...2 Press the Record Playback button to playback the first recorded call or memo You will see 3 Press the Record Playback button again to skip to the next message to be played back 1 Playback message as described in above procedure 2 Press the Cancel button to delete the message currently being played back Playing ...

Page 36: ...y shows 8 c to delete all messages recorded in Voice Storage Emergency Msg Del Msgs 9 x to remain in Voice Recorder feature 10 Press and hold the Record Playback button the Voice Storage Recording alert sounds momentarily You will see 11 Speak clearly into the radio microphone to record your message 12 The Voice Storage Warning alert sounds when the memory is nearly full You will see 13 The Voice ...

Page 37: ...switches the audio from your radio to the external loudspeaker This feature is programmed and fitted by your dealer To access the Public Address system 1 Turn external switch to the PA position Display shows 2 Press microphone PTT and talk 3 To exit PA mode turn external switch to the RADIO position Note 1 While in PA mode you can still hear incom ing radio calls as long as you do not press the PT...

Page 38: ... Radio Mute feature automatically mutes your in car audio entertainment system to allow you to hear incoming calls or to stop audio interference when you are making a call This feature may be programmed into your radio by your dealer ...

Page 39: ...UTILITIES UTILITIES The utilities described below are programmed into your radio by your dealer and are accessible either via a programmable button or via the menu ...

Page 40: ...i Frequency and is used when the radio is required to operate in a radio system with an interface to telephone systems You can switch On or Off Permanent DTMF Mode by using a pre programmed DTMF button or via the menu please refer to page 26 ...

Page 41: ...ects a call coming through a channel in its scan list it switches to that channel for you to receive the call STARTING OR STOPPING SCAN You can start or stop a scan operation by using a pre programmed Scan button or via the menu either when the radio is in the IDLE STATE or when in a call Using the Scan Button 1 Press the Scan button to start scanning The scan start alert tone will sound and the d...

Page 42: ...t during a scan operation Priority channels are programmed into your radio scan lists by your dealer however when a priority channel is included in a scan list the scan icon changes from G to H TALKBACK If the programmable Talkback option is set you can respond to any calls received during the scan operation by pressing the PTT button before the programmed hang time ends Check 1 Ensure radio is in...

Page 43: ...can list ADDING A DELETED NUISANCE CHANNEL BACK INTO THE SCAN LIST Using the Scan Button 1 Press the Scan button to stop scanning The scan stop alert tone will sound 2 Press the Scan button again to re start scanning The scan start alert tone will sound and the scan list will contain all programmed channels Using the Menu 1 Follow the instructions for selecting Scan On Off via the menu 2 Select Sc...

Page 44: ...ard when the feature enable alert will sound and the display will show 2 Press the Call Forward button again to switch off Call Forward when the feature disable alert will sound and the display will show Using the Menu Forwarded On Forwarded Off 1 Ensure radio is in IDLE STATE 2 c to enter Menu Mode 3 or e until 4 c to select 5 or e until 6 c to select Display shows current status e g 7 or e until...

Page 45: ...Using the Talkaround Button 1 Press the Talkaround button to switch on Talkaround when the feature enable alert will sound the display icon J is lit and the display will show 2 Press the Talkaround button again to switch off Talkaround when the feature disable alert will sound the display icon J is extinguished Using the Menu Talkaround On 1 Ensure radio is in IDLE STATE 2 c to enter Menu Mode 3 o...

Page 46: ...rm Button 1 Press the External Alarm button to switch External Alarm on when the feature enable alert will sound the display icon K is lit and the display will show 2 Press the External Alarm button again to switch External Alarm off when the feature disable alert will sound the display icon K is Using the Menu Ext Alarm On 1 Ensure radio is in IDLE STATE 2 c to enter Menu Mode 3 or e until 4 c to...

Page 47: ...e Worker is switched on by a high pitched alert tone Lone Worker Reminder being sounded Press any button to respond and cancel the alert if you do not the radio will enter the Emergency state 2 Press the Lone Worker button again to switch Lone Worker off when the feature disable alert will sound and the display will show Using the Menu Lone Wkr On Lone Wkr Off 1 Ensure radio is in IDLE STATE 2 c t...

Page 48: ... the Power Level button to switch to high power when the feature enable alert will sound the display icon H is lit and the display will show 2 Press the Power Level button again to switch to low power when the feature disable alert will sound the display icon L is lit and the dis play will show Using the Menu High Power Low Power 1 Ensure radio is in IDLE STATE 2 c to enter Menu Mode 3 or e until ...

Page 49: ...g button or via the menu Using the Companding Button 1 Press the Companding button to switch Com panding on when the feature enable alert will sound the display icon A is lit and the display will show 2 Press the Companding button again to switch Companding off when the feature disable alert will sound the display icon A extinguished Using the Menu Companding On 1 Ensure radio is in IDLE STATE 2 c...

Page 50: ... menu Using the Backlight Button 1 Press the Backlight button to switch Backlight on when the feature enable alert will sound and the display will show 2 Press the Backlight button again to switch Backlight off when the feature disable alert will sound and the display will show Using the Menu or Backlight Tmd Backlight On 1 Ensure radio is in IDLE STATE 2 c to enter Menu Mode 3 or e until 4 c to s...

Page 51: ...ture via the menu Using the Menu 1 Ensure radio is in IDLE STATE and Backlight is set to On 2 c to enter Menu Mode 3 or e until 4 c to select 5 or e until 6 c to select 7 or e to alter brightness to one of nine levels 8 c to select required level Display shows for 2 seconds 9 Radio exits menu mode and display shows e g Utilities Brightness Selected Chan 05 ...

Page 52: ...ess the Option Board button to switch the Option Board on when the feature enable alert will sound the option board icon N is lit and the display will show 2 Press the Option Board button again to switch the Option Board off when the feature disable alert will sound the option board icon N extinguished and the display will show Using the Menu Option Brd On 1 Ensure radio is in IDLE STATE 2 c to en...

Page 53: ...el in the environment in which you are working To start the VOX feature 1 Ensure that the VOX accessory is connected to the rear accessory connec tor of the radio 2 Switch the radio to a VOX channel You can disable the VOX feature by pressing the PTT button on the hand held microphone This allows you to use the hand held microphone as normal To re enable the VOX feature 1 Change channel away from ...

Page 54: ... if your radio is stolen and is being used illegally your system administrator can send a signal which will stun the radio making it incapable of being used This feature is also useful if the system is being abused by a user who is not complying with the correct communications protocol The radio can only be unstunned i e returned to operational use by an unstun signal sent from the system administ...

Page 55: ...lection of Radio Information your radio display will indicate Software SW version Codeplug CP version Software SW part number Codeplug CP part number To access Radio Information 1 Ensure radio is in IDLE STATE 2 c to enter Menu Mode 3 or e until 4 c to select 5 or e until or or or 6 c to select e g Display shows e g 7 x to return to previous menu level Radio Info SW Version CP Version SW Part No C...

Page 56: ...RADIO INFORMATION 8 or e for further selections following steps 6 and 7 or or or 9 x x to exit menu mode display shows e g SW Version CP Version SW Part No CP Part No Chan 05 ...

Page 57: ...ith the following National and International Standards and Guidelines regarding exposure of human beings to radio frequency electromagnetic energy National Council on Radiation Protection and Measurements NCRP 1986 International Commission on Non Ionizing Radi ation Protection ICNRP 1986 European Committee for Electrotechnical Standardisation CENELEC To assure optimal radio performance and that hu...

Page 58: ...uctions Operational Warnings Potentially Explosive Atmospheres Turn off your two way radio when you are in any area with a potentially explosive atmosphere Blasting Caps and Areas To avoid possible interference with blasting operations turn off your radio when you are near electrical blasting caps in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions Note The...

Page 59: ...icle antenna external to the vehicle and in accordance with The requirements of the antenna manufacturer supplier Instructions in the Radio Installation Manual Control Station Operation When radio equipment is used to operate as a control station it is important that the antenna be installed outside the building and away from places where people may be in close proximity Refer to Table 1 for rated...

Page 60: ...ical abuse of the radio such as carrying it by the antenna The accessory connector if fitted has a protective cap which should be left in place when the connector is not in use Clean the radio exterior using a cloth moistened with clean water and a mild dishwashing liquid The use of non approved radio accessories may damage the radio and invalidate warranty C a u t i o n ...