20
Getting Started
complete. Simply turn your phone off and back on
again to complete activation.
Here is additional information you need to be
aware of until the number you have brought to
Nextel is active on the Nextel
®
National Network:
Nextel
®
Voicemail
We suggest you set up your voicemail box after the
number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voicemail box prior
to this, all messages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to your
phone.
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response center will not be able to call you back on
your Nextel phone if in the meantime your Nextel
phone has been programmed with your permanent
phone number. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided, be sure to call 911
again and advise that you were disconnected.
Go to www.sprint.com/bringyournumber for more
details.
Nextel
®
Customer Service
Nextel Customer Service: 1-800-639-6111 or dial
611 from your
i
880 phone.
Nextel Worldwide Customer Service:
+1-360-662-5202 (toll-free from your
i
880 phone).
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Service, note the message, numeric code, and the
conditions under which the message appeared.
You can go to www.nextel.com for additional
information about status messages.