Motorola IDEN ORGANIZER, User Manual

Page 1: ...GETTING STARTED iDEN iDEN Organizer User s Guide 68P81086C07 A ...

Page 2: ...y operation of law in the sales of a product LICENSING RESTRICTIONS The installation program used to install iDEN Organizer InstallShield is licensed software provided by InstallShield Corp 1100 Woodfield Road 108 Schaumburg Illinois 60173 9946 USA InstallShield is provided to you for the exclusive purpose of installing the iDEN Organizer Motorola is exclusively respon sible for the support of iDE...

Page 3: ...ipment 7 OVERVIEW Using the Organizer 9 Features of the Organizer Application Window 9 Accessing the Online Help System 10 Getting Around in the Organizer 12 Navigating Using Menus 12 Navigating Using the Tree and Content Views 13 Using Tabbed Dialog Boxes 14 TUTORIAL Reading Call List Data from the Portable 15 Opening a Call List Data File 16 Creating a Backup Call List Data File 16 Configuring C...

Page 4: ...ontents APPENDIX A Installation Directory Contents 21 B Organizer Menu Map 22 C Keyboard Shortcuts 23 D Troubleshooting 24 Software Installation 24 Hardware Setup 25 E Contacting Motorola 26 Customer Service 26 Product Suggestions 27 ...

Page 5: ...ized as follows Section 1 describes the Organizer installation process Section 2 explains the hardware setup required to program porta ble units Section 3 provides an overview of the Organizer It shows you how to obtain online help and navigate through the user interface Section 4 is a tutorial that provides step by step instructions on how to perform selected tasks using the Organizer The Appendi...

Page 6: ...on on how to access online help turn to page 10 Conventions Used in this Manual The following conventions are used throughout this manual italics Used for emphasis and for new terms bold Indicates keyboard keys and key combinations TIP Denotes Organizer tips and hints Indicates an operational procedure practice or condition to which you should pay special attention Alerts you of conditions which c...

Page 7: ...density disk handy Insert the original Organizer source disk into the floppy drive If you have two floppy drives insert a blank disk into the drive you want to copy to Then follow the instructions below Windows 3 1 1 From the Windows File Manager select the drive icon for the source disk 2 From the Disk menu choose Copy Disk and follow the instructions on the screen If your computer has two floppy...

Page 8: ...stallation diskette into the floppy drive 2 Run the SETUP EXE file as follows Windows 3 1 In the File Manager choose Run from the File menu Type A SETUP If necessary substitute the correct drive letter for A Windows 95 From the Start menu choose Run Type A SETUP If necessary substitute the correct drive letter for A The setup program will run InstallShield Wizard to guide you through the installat...

Page 9: ... locate the directory Windows 95 Open My Computer and locate the directory 2 Make sure that the files listed on page 21 are present in the installation directory This is one indication that the Orga nizer has been installed successfully 3 Locate the executable file RSSW16EU EXE in the instal lation directory 4 Double click the file name You should see the iDEN Orga nizer banner screen and then the...

Page 10: ... installation directory con tents you can routinely launch the Organizer from the Windows 3 1 Program Folder or the Windows 95 Start menu as appropriate If the Organizer does not start up as described above refer to the Troubleshooting section on page 24 Installation ...

Page 11: ...s i280 i370 i370XL i470 i600 r300 r370 r370XL and r470 only Note This setup configuration is only applicable to the models specified for use with the programming cable If a different programming cable is used access the View Menu and select Configuration Setup In the Quickcomm dialog box deselect the Activate Quickcomm field This step is required since the Quickcomm feature allows for fast communi...

Page 12: ...ness If necessary clean the contacts with alco hol and let dry Make sure that the programming cable is securely and properly mated with the portable Do not under any circumstances disconnect the programming cable from the portable while programming the unit This can poten tially corrupt the data C a u t i o n Setup Setup ...

Page 13: ...cation Window Organizer Title Bar Menu Bar Toolbar Status Bar DATA CONTENT VIEW Displays contents of data block that is highlighted in the tree view DATA TREE VIEW Shows call list data categories in a tree structure The items in the tree view may vary based on the radio model Overview ...

Page 14: ...menu in the Win dows 3 1 Program Manager Windows 95 Click the Windows 95 Start menu and choose Help Help on a part of the Organizer window Click the button on the Organizer toolbar and click the part of the window on which you need help Help on an Organizer dialog box Click the Help button in the dialog box Context specific help on an Organizer field Press the F1 key when the cursor is in that fie...

Page 15: ...sented in the following categories for your convenience What s New in the iDEN Organizer Using the Help Function Help on Specific Tasks Menu Topics Keyboard Shortcuts Troubleshooting Customer Service To access this topic list choose Contents from the Organizer Help menu Overview ...

Page 16: ...ting Using Menus There are six menus in the Organizer as shown below The Edit menu and some functions in other menus will be visi ble only when data from the radio has already been read into the Organizer Refer to the menu map on page 22 to familiarize yourself with the functions you can perform and or the dialog boxes you can display from each menu Note Some Organizer menu functions will not be v...

Page 17: ...folder to bring up the correspond ing dialog box Certain fields cannot be edited and will be unresponsive if dou ble clicked with a mouse Click on plus and minus signs respectively to expand and collapse that is open and close folders Double click on the name of a field or call list data entry in the content view This will bring up the dialog box where you can modify its value This is not valid fo...

Page 18: ...When the Call List dialog box is open you can access entries for each type of Call List simply by clicking on the appropriate tab In the above example Phone List entries can be viewed by clicking on the Phone List tab In this manner you can edit groups of related fields without hav ing to open multiple dialog boxes To access this dialog box choose Directories from the View Menu You can also double...

Page 19: ... Data file on your hard disk skip this task and proceed to open this file as described in the next topic To retrieve call list data from your portable follow these steps 1 Set up the programming hardware as described on page 7 2 From the View menu choose Configuration Setup Check the setting in the Serial Port field This setting in this field should refer to the same COM Port that the programming ...

Page 20: ...page 13 Creating a Backup Call List Data File Before you modify any call list information it is highly recom mended that you make a backup of the Call List Data file Follow the steps below to make a backup 1 Make sure the Call List Data file that you opened or read from the portable is still open and active in the Organizer application window 2 From the File menu choose Save As 3 In the File Save ...

Page 21: ...ick on the Enabled column for each entry and put a check mark in the box You can also selectively enable an entry by clicking in the corresponding cell in the Enabled column and clicking once on the check box 4 Click OK to add the new entries and return to the data file s tree and content views TIP For help on a field press F1 while the cursor is in that field For help on a dialog box press the He...

Page 22: ... Copy The highlighted entries will be copied to the clipboard The clipboard is a temporary storage area in the computer s memory for items that you cut or copy TIP Organizer copy and paste operations will function only under certain circumstances For details refer to the Copy and Paste Operations topic in the online help TIP To copy an entire call list highlight the desired type of Call List in th...

Page 23: ...d for the first time the File Save dialog box will appear Specify the file name and directory location where the file should be saved and click OK In the File Comment dialog box enter a file description of less than 35 characters optional and click OK TIP If you wish to save the file under a different name choose Save As from the File menu and follow the steps indicated in the dialog box Writing C...

Page 24: ...Call List Data window Organizer menus and dialog boxes and how to use them Organizer tasks and how to perform them Be sure to review this material as necessary and refer to the online help for context sensitive help as you use the Organizer Do not under any circumstances disconnect the programming cable from the portable when programming the unit or power off the PC while the call list data file i...

Page 25: ...te breaking information about your version of the iDEN Organizer RSSW16EU EXE Executable file WHATSNEW TXT Explains the changes to the software since the previous version USR TXT Defines the format of the user data usr files RSSW16EU HLP Help file PROBLEM TXT A form that you can use to send us a descriptions of problems with the Organizer if any RSSW16EU CNT Help Contents file for use in the Windo...

Page 26: ...le is open in the Organizer 3 4 6 5 Note Some Organizer menu functions will not be visible or will be grayed out unless a Call List Data file is open Even if a Call List Data file is open some functions in the View menu will be grayed out if they are not applicable to the current radio model Appendix Appendix ...

Page 27: ...y used Organizer func tions TIP Use these shortcuts in situations where you cannot use a mouse To perform this action Press Open a Call List Data file Ctrl O Save a Call List Data file Ctrl S Print a Call List Data file Ctrl P Copy the highlighted item or its contents to the clip board Ctrl C Paste the data from the clipboard Ctrl V Select all Ctrl A Note Refer to the Keyboard Shortcuts section in...

Page 28: ...tory path you entered is valid If not specify a valid path Windows NT detected iDEN Organizer cannot perform communication operations under Win dows NT Install the Organizer on Windows 3 1 Win dows for Workgroups or Windows 95 environ ments Although the Organizer can be installed under Windows NT the Organizer will not communicate with a portable unit in this environment There is not enough space ...

Page 29: ... to help you solve computer to portable communication problems Select the link in the section that best describes the problem you are experiencing The help topic will provide step by step instructions on the troubleshooting procedure TIP You can print any help topic including troubleshooting topics from the Help window by choosing Print Topic from the File menu in the Help window 6 Attempt the Rea...

Page 30: ...cannot be resolved please call Customer Service at 800 453 0920 Monday through Friday or write to us at the following address iDEN Customer Services Room 11EE1 8000 W Sunrise Blvd Plantation FL 33322 USA If you are outside the US contact your local dealer Please provide the following information ready when contacting us 1 Nature and description of the problem 2 When the problem occurred and what s...

Page 31: ...27 Product Suggestions If you have any suggestions to improve the iDEN Organizer or this User s Guide we would like to hear from you Please send your suggestions to the Customer Service address on page 26 Appendix Appendix ...

Page 32: ...GETTING STARTED iDEN 28 ...

Page 33: ...GETTING STARTED iDEN 29 6 6 6 68 8 8 8P P P P8 8 8 81 1 1 10 0 0 08 8 8 86 6 6 6C C C C0 0 0 07 7 7 7 68P81086C07 A Motorola 8000 W Sunrise Boulevard Fort Lauderdale FL 33322 ...