Motorola MA550 Series, Start Here Manual

Page 1: ...MA550 Series Cordless Phone Start Here ...

Page 2: ......

Page 3: ...u hear interference or static Redial last number called up to 32 digits Mute or unmute delete phone numbers Place call on hold Scroll Store phone number in memory Format phone number to include or omit area code or 1 area code Cancel a command hang up Turn ringer on up or off down Make or answer a call hang up Welcome ...

Page 4: ...online www motorola com cordless Product registration is an important step toward enjoying your new Motorola product Registering helps us facilitate warranty service and permits us to contact you should your Motorola product require an update or other service Registration is not required for warranty coverage To register your product online visit www motorola com warranty cordless Welcome ...

Page 5: ...reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola Inc Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide with...

Page 6: ...ose Motorola may make improvements or changes in the product s described in this manual at any time MOTOROLA the Stylized M Logo and PhoneWrap are registered in the U S Patent and Trademark Office All other product or service names are the property of their respective owners Welcome ...

Page 7: ...one on a Wall 13 Installing or Removing the Belt Clip 17 How to Use 19 How to Locate a Lost Handset 20 Using Voice Mail 21 Storing a Number into Memory 22 Storing a Caller ID Number nto Memory 25 Dialing a Number from Memory 26 Storing and Calling Emergency Numbers 27 Reviewing and Deleting Numbers from Memory 28 Reviewing Caller ID Records 29 Dialing a Number from Caller ID 30 Deleting Caller ID ...

Page 8: ...vi Contents ...

Page 9: ...d openings of the phone unblocked Do not set the phone on a heating register or over a radiator Ensure that proper ventilation is provided at the installation site Do not use while wet or while standing in water Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not allow anything to rest on the power cord Place the power cord so that it will not be wal...

Page 10: ... or repair work is required contact the Motorola address found in the back of this user s guide Do not overload wall outlets and extension cords Avoid using during an electrical storm Use a surge protector to protect the equipment Do not use this cordless phone to report a gas leak especially if you are in the vicinity of the gas line Caution To reduce the risk of fire use only No 26 AWG or larger...

Page 11: ... handset or base until after you have unplugged the power and phone from the wall Then retrieve the unit by unplugged cords The product has been dropped or the cabinet has been damaged The product exhibits a distinct change in performance Installation Guidelines Read and understand all instructions and save them for future reference Follow all warnings and instructions marked on the product Safety...

Page 12: ...r table This product may fall causing serious damage to the product Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation Clean this product with a soft damp cloth Do not use chemicals or cleaning agents to clean this phone Use only the pow...

Page 13: ...dless in case the power in your home goes out To avoid interference to nearby appliances do not place the base of the cordless phone on or near a TV microwave oven or VCR Caution To maintain compliance with the FCC s RF exposure guidelines place the base unit at least 20 cm from nearby persons Safety Information ...

Page 14: ...xii Safety Information ...

Page 15: ... A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details FCC Information ...

Page 16: ...entifier indicate the Ringer Equivalency Number REN for this equipment The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect...

Page 17: ... commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this cordless phone does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Notice must be given to the telephone company upon permanent disconnection of your telep...

Page 18: ...xvi The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack USOC RJ11C RJ11W or RJ14C RJ14W FCC Information ...

Page 19: ...temporary discontinuance of service may be required Where prior notice is not practical and the circumstances warrant such action the telephone company may temporarily disconnect service immediately In case of such temporary discontinuance the telephone company must Promptly notify you of such temporary discontinuance Afford you the opportunity to correct the situation FCC Information ...

Page 20: ...CC Rules and Regulations The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service FCC Information ...

Page 21: ...nce This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation FCC Information ...

Page 22: ... equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference with one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for the radio or television that is receiving the interference Reorient or relocate and increase the...

Page 23: ...e consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies FCC Information ...

Page 24: ...gents CAUTION WARNING Changes or modifications not expressly approved by Motorola could void not only the user s authority to operate the equipment but also the limited warranty Hearing Aid Compatibility This telephone system meets the FCC standards for hearing aid compatibility FCC Information ...

Page 25: ...Started Before you can use your cordless phone to make or answer calls you must charge the battery and complete the initial setup This section provides the step by step instructions you will need Getting Started ...

Page 26: ...tery that came with your phone or an authorized replacement recommended by the manufacturer Keep batteries out of the reach of children Remove batteries if storing over 30 days Do not dispose of batteries in fire which could result in explosion The rechargeable batteries that power this product must be disposed of properly and may need to be recycled Refer to your battery s label for battery type ...

Page 27: ...ging the Battery Remove the battery door Insert the battery into the battery compartment Plug the battery connector into the receptacle in the battery compartment and replace the battery door Getting Started ...

Page 28: ...4 Plug the power cord into the back of the phone and into an outlet Rest the handset in the base so the charge page LED lights Getting Started ...

Page 29: ...5 Charge the battery for at least 12 hours Attention Do not plug the phone into the phone jack until the battery is fully charged Getting Started ...

Page 30: ...charged you can set up preferences such as the language flash setting and ring tone Press flash Set the language English French Spanish Press flash If you live in an area with 7 digit dialing enter your 3 digit area code and press flash Getting Started ...

Page 31: ...ea with 10 digit dialing press flash to go to the next prompt do not enter your area code Set the ringer tone Ring tone 1 Ring tone 2 Musical Tip Each ringer tone plays as you press the number key Press flash Getting Started ...

Page 32: ...r tone operation or for pulse operation Press flash Tip If you select pulse you can still use touch tone menu systems To activate touch tone temporarily for one call press the key during the call Getting Started ...

Page 33: ...gical effects of Radio Frequency RF electromagnetic fields have not been evaluated by UL If you are concerned with the risk of RF exposure you may want to limit the duration of calls and position the antenna as far away from your body as is practical Getting Started ...

Page 34: ...10 Getting Started ...

Page 35: ...A550 is fully charged and ready for use you can install it on a desktop or mounted to a wall This section provides the step by step instructions you will need to install the phone and to attach the optional belt clip Installation ...

Page 36: ...12 Installing the MA550 Cordless Phone on a Desk Once the battery is fully charged plug the phone cord into the back of the phone and then into the phone jack on the wall Installation ...

Page 37: ...ne on a Wall The wall mount works best with a wall mount bracket which is available at most electronic stores Insert the 6 tabs on the wall mount into the 6 slots on the bottom of the base ensuring it snaps snuggly into place Installation ...

Page 38: ...14 Plug the power cord into the back of the base and into an electrical outlet Plug one end of the telephone line cord into the jack on the back of the base Installation ...

Page 39: ...15 Route the cord through the slot in the wall mount and then plug the other end into the phone jack on the wall Tuck any extra cord into the back of the wall mount Installation ...

Page 40: ...16 Line up the tabs on the wall mount bracket with the holes on the back of the wall mount Snap the wall mount firmly into place Installation ...

Page 41: ...ing or Removing the Belt Clip To attatch the belt clip to the handset insert the tabs of the clip into the slots on the back of the handset To remove the belt clip gently release the tabs of the clip Installation ...

Page 42: ...18 Installation ...

Page 43: ...ence or static Redial last number called up to 32 digits Mute or unmute delete phone numbers Place call on hold Scroll Store phone number in memory Format phone number to include or omit area code or 1 area code Cancel a command hang up Turn ringer on up or off down Make or answer a call hang up How to Use ...

Page 44: ...ost Handset Press page to find a lost handset Follow the sound to locate the lost handset Tip No need to hurry The handset will not stop beeping for about two minutes Press page or Talk to stop the beeping Page How to Use ...

Page 45: ...ail LED on the base will blink and the LCD on the handset will display message waiting when someone leaves you a voice mail message After you retreive your messages the in use voice mail LED will stop blinking and the handset LCD will display msg waiting off temporarily in use voice mail How to Use ...

Page 46: ...ring a Number into Memory You can store 10 phone numbers into memory with up to 20 digits each Turn the phone off Press mem Press any number key Ñ through É to select the memory location Press mem How to Use ...

Page 47: ...e following table shows shows how many times to press each button on the handset to enter letters and special characters Button Number of Presses 1 2 3 4 1 space 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z How to Use ...

Page 48: ...umber you want to store or press redial to store the last number you dialed Press mem Tip To insert a pause in the dial sequence for example if you have to dial 9 then wait for a dial tone press the key twice a P appears How to Use ...

Page 49: ...25 Storing a Caller ID Number into Memory Using ò and ú scroll to the record you want to store Press mem Press any number key Ñ through É to select the memory location Press mem How to Use ...

Page 50: ...use memory numbers to simplify calling card calls and other calls that require multiple strings of numbers For example if you stored your calling card number in memory location 1 your calling card password in location 2 and the phone number you want to call in location 3 you would press the following keys to call the number in location 3 â mem mem mem How to Use ...

Page 51: ...y number such as 911 into memory or making a test call to an emergency number stored in memory remain on the line and briefly explain to the dispatcher the reason for the call This should be performed in off peak hours such as early morning or late evening How to Use ...

Page 52: ...Reviewing and Deleting Numbers from Memory Press mem Using ò and ú scroll to the record you want to delete Press mute When Delete Entry is displayed press mute to delete the entry or C to cancel How to Use ...

Page 53: ...eviewing Caller ID Records When you receive a call the caller ID screen is displayed To scroll through caller ID logs press ò or ú NEW indicates you received a new call that has not been reviewed How to Use ...

Page 54: ...D Turn the phone off Using ò and ú scroll to the record you want to dial To change from 7 digit dialing to 10 digit dialing or long distance format press the frmt key until the desired format is displayed 7 10 or 11 Press â How to Use ...

Page 55: ...ords Using ò and ú scroll to the record you want to delete Press mute Tip To delete all Caller ID records press mute for several seconds When Delete Call ID is displayed press mute to delete the entry or C to cancel How to Use ...

Page 56: ...32 How to Use ...

Page 57: ...ugged in at both ends Phone cable Check the battery Is it charged Does it fit properly No dial tone Check the items listed above Move closer to the base Verify dial tone using another phone If you have no dial tone on that phone contact your phone company Disconnect the phone and reconnect it at a different phone and power outlet Troubleshooting ...

Page 58: ...nplugotherphones Youmayhavetoomany phones on your telephone line to allow all of them to ring The signal is weak or has noise or static Press chan to select a different channel Check the battery and power Move closer to the base Move the base to a different power outlet es pecially if the phone is sharing an outlet with an appliance Troubleshooting ...

Page 59: ...charge Check the base Is it properly connected Are its contacts clean and dry Check the battery contacts Make sure the battery is connected properly Is it an old battery Replace the battery The battery loses charge faster than normal Is it a new battery A new battery needs to be charged at least 12 hours before use to main tain normal talk time Is it an old battery Replace the battery Troubleshoot...

Page 60: ...36 Troubleshooting ...

Page 61: ...or use with these Products Accessories and Motorola software contained on CD ROMs or other tangible media and sold for use with these Products Software to be free from defects in materials and workmanship under normal consumer usage for the period s outlined below This limited warranty is a consumer s exclusive remedy and applies as follows to new Motorola Products Accessories and Software purchas...

Page 62: ...th of coverage limited lifetime warrantyforthelifetimeofownershipbythefirstconsumerpurchaser of the product Monaural Headsets Ear buds and boom headsets that transmit monosoundthroughawiredconnection Lengthofcoverage limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product Products and Accessories that are Repaired or Replaced Lengthofcoverage Thebalan...

Page 63: ...d capacity and batteries that leak are covered by this limited warranty Abuse Misuse Defects or damage that result from a improper operation storage misuse or abuse accident or neglect such as physical damage cracks scratches etc to the surface of the product resulting from misuse b contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food c u...

Page 64: ...an Motorola or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b broken seals or that show evidence of tampering c mismatched board serial numbers or d nonconforming or non Motorola housings or parts are excluded from coverage Communication Services Defects damages or...

Page 65: ...re that is not embodied in physical media e g software that is downloaded from the internet is provided as is and without warranty Who is Covered This warranty extends to the first end user purchaser only What will Motorola Do Motorola at its option will at no charge repair replace or refund the purchase price of any Products Accessories or Software that does not conform to this warranty We may us...

Page 66: ...receive instructions on how to ship the Products Accessories or Software at your expense to a Motorola Authorized Repair Center To obtain service you must include a a copy of your receipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your service provider if applicable d the name and location of the installation facility if applicable and m...

Page 67: ...IEU OF ALL OTHER WARRANTIES EXPRESS OF IMPLIED IN NO EVENT SHALL MOTOROLA BE LIABLE WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT ACCESSORY OR SOFTWARE OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA SOFTWARE OR APPLICATIONS OR OTHER F...

Page 68: ...or from one jurisdiction to another Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software Motorola software may only be copied into used in and redistributed with the Products associated with such Motorola software No other use including ...

Page 69: ......

Page 70: ...Visit our website at www motorola com 514781 001 05 04 MGBI ...