Maintenance and Troubleshooting 10 - 5
Mobile computer turns
itself off.
Mobile computer is
inactive.
The mobile computer turns off after a period of inactivity. If the
mobile computer is running on battery power, this period can be
set to 30 sec., 1, 2, 3, 4, 5 or 6 minutes. If the mobile computer is
running on external power, this period can be set to 1, 2, 3, 5, 10,
15 and 30 minutes.
Check the power settings
by selecting
Start
>
Settings
>
Control
Panel
>
Power
icon >
Power Off
tab.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted.
Place the mobile computer in the Charging cradle to re-charge
the battery.
Battery is not inserted
properly.
Insert the battery properly (see
Connecting the Battery on page
The mobile
computer’s battery is
low and it powers
down to protect
memory content.
Place the mobile computer in the Charging cradle to re-charge
the battery.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
Screen is not
calibrated correctly.
Re-calibrate the screen. See
Screen Calibration on page 5-11
A message appears
stating that the mobile
computer memory is
full.
Too many files stored
on the mobile
computer.
Delete unused memos and records. You can save these records
on the host computer.
Too many
applications installed
on the mobile
computer.
If you have installed additional applications on the mobile
computer, remove them to recover memory.
Select
Start
>
Settings
>
Control Panel
>
Remove Programs
icon.
Select the unused program and select
Remove.
Applications and
servers a return an
error value of 255 (-1).
Unknown battery
charge level is
returned to the
application.
Remove the battery from the mobile computer and re-install.
Wait approximately one minute before inserting into a cradle.
Table 10-1 Troubleshooting the Mobile Computer (Continued)
Problem
Cause
Solution
Summary of Contents for MC17
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