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MC55A0/MC55N0 Enterprise Digital Assistant User Guide
Bluetooth Connection
The MC55 does not
decode with reading
bar code.
Scanning
application is not
loaded.
Load a scanning application on the MC55. See your system
administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Place the MC55 within proper scanning range.
MC55 is not
programmed for the
bar code.
Program the MC55 to accept the type of bar code being
scanned. Refer to the EMDK or Control Panel application.
MC55 is not
programmed to
generate a beep.
If the MC55 does not beep on a good decode, set the
application to generate a beep on good decode.
Battery is low.
If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner
shuts off before the MC55 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Table 6-1
Troubleshooting the MC55 (Continued)
Problem
Cause
Solution
Table 6-2
Troubleshooting Bluetooth Connection
Problem
Cause
Solution
MC55 cannot find any
Bluetooth devices
nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range of
10 meters.
The Bluetooth
device(s) nearby are
not turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth
device(s) are not in
discoverable mode.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device’s user documentation for help.
When trying to
connect a Bluetooth
phone and MC55, the
phone thinks a
previously paired
MC55 is used.
The phone
remembers the
name and address
of the MC55 it last
paired with via the
Bluetooth radio.
Manually delete the pairing device and name from the phone.
Refer to the phone’s user documentation for instructions.
Summary of Contents for MC55A0
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