Motorola MCD 5000, User Training

Page 1: ...r respective owners 2013 Motorola Solutions Inc All rights reserved 1 MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET SYSTEM DESKSET USER TRAINING MOTOROLA SOL...

Page 2: ...orola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved Training Topics Understanding Buttons and Hardware Basic Operations Main Screen Overview Audio Controls Making Radio Calls Outbound from Deskset NOTE Additions added in R02 01 00 ...

Page 3: ...ty of their respective owners 2013 Motorola Solutions Inc All rights reserved MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET UNDERSTANDING BUTTONS HARDWARE ...

Page 4: ...ademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MC3000 DESKSET MCD 5000 DESKSET MC3000 vs MCD 5000 DESKSET ...

Page 5: ...torola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET TOP VIEW HANDSET WITH BUILT IN PTT BUTTON INTERNAL SPEAKER NUMERIC ALPHANUMERIC KEYPAD RADIO SOFT KEYS x5 DESKSET MENU SOFT KEYS x5 EMERGENCY BUTTON COLORED LCD DISPLAY CHANNEL SELECTOR MODE UP MODE DOWN NAVIGATIO...

Page 6: ...reserved MCD 5000 DESKSET TOP VIEW HANDSET WITH BUILT IN PTT BUTTON INTERNAL SPEAKER NUMERIC ALPHANUMERIC KEYPAD RADIO SOFT KEYS x5 DESKSET MENU SOFT KEYS x5 EMERGENCY BUTTON COLORED LCD DISPLAY CHANNEL SELECTOR MODE UP MODE DOWN NAVIGATION KEYS SPEAKER BUTTON VOLUME CONTROL ALL MUTE BUTTON INTERNAL MICROPHONE TRANSMIT BUTTON HOME BUTTON MENU BUTTON BASE INTERCOM BUTTON LED TRANSMIT LED RECEIVER I...

Page 7: ...Y CHANNEL SELECTOR MODE UP MODE DOWN NAVIGATION KEYS SPEAKER BUTTON VOLUME CONTROL ALL MUTE BUTTON INTERNAL MICROPHONE TRANSMIT BUTTON HOME BUTTON MENU BUTTON BASE INTERCOM BUTTON LED TRANSMIT LED RECEIVER INDICATOR BUSY LED 10 SPEAKER BUTTON Toggles the internal speaker on or off allowing the deskset user to turn on the internal speaker as additional audio source to the headset or the handset 8 V...

Page 8: ...owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET TOP VIEW COLORED LCD DISPLAY CHANNEL SELECTOR MODE UP MODE DOWN NAVIGATION KEYS INTERNAL MICROPHONE HANDSET WITH BUILT IN PTT BUTTON INTERNAL SPEAKER NUMERIC ALPHANUMERIC KEYPAD RADIO SOFT KEYS x5 DESKSET MENU SOFT KEYS x5 EMERGENCY BUTTON SPEAKER BUTTON VOLUME CONTROL ALL MUTE BUTTON TRANSMIT BUTTON HOME BUTTON MENU BUTTON BA...

Page 9: ...ons Inc All rights reserved MCD 5000 DESKSET TOP VIEW HANDSET WITH BUILT IN PTT BUTTON INTERNAL SPEAKER NUMERIC ALPHANUMERIC KEYPAD RADIO SOFT KEYS x5 DESKSET MENU SOFT KEYS x5 EMERGENCY BUTTON COLORED LCD DISPLAY CHANNEL SELECTOR MODE UP MODE DOWN NAVIGATION KEYS SPEAKER BUTTON VOLUME CONTROL ALL MUTE BUTTON INTERNAL MICROPHONE TRANSMIT BUTTON HOME BUTTON MENU BUTTON BASE INTERCOM BUTTON LED TRAN...

Page 10: ...TON INTERNAL SPEAKER NUMERIC ALPHANUMERIC KEYPAD RADIO SOFT KEYS x5 DESKSET MENU SOFT KEYS x5 EMERGENCY BUTTON COLORED LCD DISPLAY CHANNEL SELECTOR MODE UP MODE DOWN NAVIGATION KEYS SPEAKER BUTTON VOLUME CONTROL ALL MUTE BUTTON INTERNAL MICROPHONE TRANSMIT BUTTON HOME BUTTON MENU BUTTON BASE INTERCOM BUTTON LED TRANSMIT LED RECEIVER INDICATOR BUSY LED 16 CHANNEL SELECTOR MODE UP MODE DOWN For movi...

Page 11: ... property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET TOP VIEW HANDSET WITH BUILT IN PTT BUTTON INTERNAL SPEAKER NUMERIC ALPHANUMERIC KEYPAD RADIO SOFT KEYS x5 DESKSET MENU SOFT KEYS x5 EMERGENCY BUTTON COLORED LCD DISPLAY CHANNEL SELECTOR MODE UP MODE DOWN NAVIGATION KEYS SPEAKER BUTTON VOLUME CONTROL ALL MUTE BUTTON INTERNAL MICROPHONE TRANSMIT BUT...

Page 12: ...emarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET BOTTOM SIDE VIEW 1 12V DC A type connector 9 HANDSET 2 INTERNAL LAN RJ45 10 MMI RS 232 CONNECTION TO HYPER TERMINAL RJ45 3 EXTERNAL LAN PoE RJ45 11 FOOTSTAND 4 FOOTSWITCH 3 PIN KK Molex connector 12 PT...

Page 13: ...e property of their respective owners 2013 Motorola Solutions Inc All rights reserved MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET BASIC OPERATIONS ...

Page 14: ...r trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved TIPS FOR USING THE DESKSET KEYPAD Number of Times Key is Pressed Key 1 2 3 4 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Toggle between mixed case mode uppercase mode and lowercase mode Space Toggle between numeric and letter mode Keypad Characters UPPER case ...

Page 15: ...r trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved TIPS FOR USING THE DESKSET KEYPAD Number of Times Key is Pressed Key 1 2 3 4 a b c d e f g h i j k l m n o p q r s t u v w x y z Toggle between mixed case mode uppercase mode and lowercase mode Space Toggle between numeric and letter mode Keypad Characters lower Case ...

Page 16: ... All rights reserved HOW TO LOG INTO THE MCD 5000 DESKSET STEP PROCEDURE 1 On the Login screen enter your User Name and PIN Use Backspace to correct typing errors IMPORTANT NOTE Upon three consecutive unsuccessful entry trials the MCD 5000 Deskset locks for predetermined period of five minutes default values 2 Press the Login soft key button or press the OK button MCD 5000 Deskset Home Screen will...

Page 17: ...ctive owners 2013 Motorola Solutions Inc All rights reserved HOW TO LOGOFF THE MCD 5000 DESKSET STEP PROCEDURE 1 Press the Menu Key button to return to the MCD 5000 Deskset Home screen NOTE Orange upper soft keys appear on top line of screen 2 Press the Quit soft key button the Lock Logoff screen is displayed 3 Press the Logoff soft key button Press Menu Key Button Press and release Quit Press and...

Page 18: ...spective owners 2013 Motorola Solutions Inc All rights reserved HOW TO LOCK THE MCD 5000 DESKSET STEP PROCEDURE 1 Press the Menu Key button to return to the MCD 5000 Deskset Home screen NOTE Orange upper soft keys appear on top line of screen 2 Press the Quit soft key button the Lock Logoff screen is displayed 3 Press the Lock soft key button Press Menu Key Button Press and release Quit Press and ...

Page 19: ...ther trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved HOW TO UNLOCK THE MCD 5000 DESKSET STEP PROCEDURE 1 On the Unlock screen enter User Name and PIN 2 Press the Unlock soft key button or press the OK button Enter User Name and PIN Press and release Unlock MCD 5000 Deskset Home Screen will appear Press OK button ...

Page 20: ... STEP PROCEDURE 1 From the MCD 5000 Deskset Home screen press the Quit soft key button the Lock Logoff screen is displayed 2 Press the Change PIN the Change PIN screen is displayed 3 Use the Navigation Keys to move between entry fields and enter the following Current PIN New PIN and Confirm New PIN NOTE PIN must include 4 to 15 numeric characters 4 Press the Apply soft key button the Lock Logoff s...

Page 21: ...property of their respective owners 2013 Motorola Solutions Inc All rights reserved MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET MAIN SCREEN OVERVIEW ...

Page 22: ...ROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET USER INTERFACE OVERVIEW TOP HALF OF SCREEN Deskset Soft Keys Menu Deskset Status Bar Deskset Activity Log BOTTOM HALF OF SCREEN E...

Page 23: ...are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET HOME SCREEN Deskset Soft Keys ...

Page 24: ...HOME SCREEN SOFT KEY BUTTONS Soft Key Buttons Menu Connect Activity History Logoff Soft Key Buttons Dedicated soft key buttons to manage the MCD 5000 Deskset Menu used for setting the MCD 5000 Deskset Connect used to connect or disconnect the MCD 5000 Deskset to a radio Activity Hist used to display a history log of the MCD 5000 Deskset and system activity Quit used to Lock the Deskset when not us...

Page 25: ...ogo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET SOFT KEY BUTTONS Menu ...

Page 26: ...Date Set the current time time zone and date Display Adjust the brightness and contrast of the MCD 5000 Deskset Local Set the following activities Autolock timeout Turn off monitor after a period of time show hide the activity log on deskset home screen Performance Displays network statistics and system performance of the MCD 5000 Deskset VIP Vehicle Interface Port VIP screen shows real time statu...

Page 27: ...of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET HOME SCREEN SOFT KEY BUTTONS MENU SETTINGS Screen Time and Date Screen Display Settings Screen Local Settings ...

Page 28: ...trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET HOME SCREEN SOFT KEY BUTTONS MENU SETTINGS Screen Performance Screen VIP Screen Versions ...

Page 29: ...go are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET SOFT KEY BUTTONS Connect ...

Page 30: ...ctive owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET SOFT KEY BUTTON CONNECT Soft Key Buttons Recent All Soft Key Buttons Connect Folders only radios with access permissions can be used Radio List is sorted by the Resource Name Radio Name in ascending alphabet order Recent up to 20 last used radios will be shown to the deskset user All list all radio resources assigned to ...

Page 31: ... radios or press the All soft key button to view all radio resources 3 Select radio to connect to Use the Navigation Keys to select a radio from the list Press the Connect soft key button To search for a radio press the Find soft key button and enter in a prefix of the radio The list selection will automatically select radio by inserted prefix To connect the select radio press the OK button of the...

Page 32: ...rola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved DISCONNECTING FROM A RADIO STEP PROCEDURE 1 From the Emulated Radio screen press the Disconnect soft key button Press and release Disconnect ...

Page 33: ...are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET SOFT KEY BUTTONS Activity Hist ...

Page 34: ...UTTON ACTIVITY HIST Log Categories Activity System Emergency All Soft Key Buttons Activity Hist stores and display up to 100 occurrence activity entries Each occurrence includes event type marked by icon time of event and source information Activity Logs recorded activity of all MCD 5000 Desksets connected to the same radio System Log of MCD 5000 Deskset system events Emergency Log of all inbound ...

Page 35: ...ogo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET SOFT KEY BUTTONS Quit ...

Page 36: ...e PIN Update Back Mode Functions Quit screen will open up window with deskset mode functions Lock Locks the MCD 5000 Deskset to prevent access by other users when the deskset is temporarily not in use Logoff Closes the current MCD 5000 Deskset session and returns the MCD 5000 Deskset to the Login screen Change PIN Allows the deskset user to change their log in PIN Update Updates the radio resource...

Page 37: ...are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET HOME SCREEN Deskset Status Bar ...

Page 38: ...emark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET STATUS BAR MCD 5000 Deskset Status Bar displays Time and Date Deskset System Status Icons VU Meter Output Sound Indicators Deskset Status Bar ...

Page 39: ...tual volume level transmitted from the MCD 5000 Deskset to the radio VU Meter RX virtual volume level received by the MCD 5000 Deskset from the radio Active Device Volume Display Speaker Current volume level of the internal speaker of the deskset Handset Current volume level of the handset earpiece of the deskset Headset Current volume level of the headset connected to the deskset Misc Indicators ...

Page 40: ...arm initiated from a field radio was acknowledged by a MCD 5000 Deskset user Emergency Alarm Initiated from MCD 5000 Deskset User Emergency Alarm was initiated from MCD 5000 Deskset Emergency Alarm initiated from MCD 5000 Deskset was acknowledged by a MCD 5000 Deskset user Supervisor Mode Shown on Supervisor s deskset after the Supervisor button is pressed to indicate Supervisor mode ON Shown on S...

Page 41: ...er trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved STATUS BAR ICONS CPU DSP Load Indicators MCD 5000 Deskset System warning or MCD 5000 Deskset medium CPU load indication 75 MCD 5000 Deskset CPU critical alarm 90 Packet Loss Indicators MCD 5000 Deskset packet loss alert 5 MCD 5000 Deskset high packet loss alert 20 ...

Page 42: ...re trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET HOME SCREEN Deskset Activity Log ...

Page 43: ...c All rights reserved MCD 5000 DESKSET ACTIVITY LOG Displays up to 15 recent MCD 5000 Deskset and system occurrence Each occurrence includes Type of occurrence marked by an icon date time of event source information Occurrence sources maybe received by MCD 5000 Deskset s Field Radio s MCD 5000 Deskset System Configuration Tool Activity Log on the Deskset Home screen can be shown or hidden Configur...

Page 44: ...l Information Radio connected to the MCD 5000 Deskset Emergency Alarm Initiated from Field Radio Emergency Alarm was initiated from a field radio Emergency Alarm initiated from a field radio was acknowledged by a MCD 5000 Deskset user Emergency Alarm Initiated from MCD 5000 Deskset User Emergency Alarm was initiated from MCD 5000 Deskset Emergency Alarm initiated from MCD 5000 Deskset was acknowle...

Page 45: ...r trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved ACTIVITY LOG ICONS Packet Loss Indicators MCD 5000 Deskset packet loss alert 5 MCD 5000 Deskset high packet loss alert 20 CPU DSP Load Indicators MCD 5000 Deskset System warning or MCD 5000 Deskset medium CPU load indication 75 MCD 5000 Deskset CPU critical alarm 90 ...

Page 46: ...trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET HOME SCREEN Emulated Radio LCD Display ...

Page 47: ...k Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved EMULATED RADIO LCD SCREEN Blue Background Default Grey with Amber Cross Connection Problem Amber Background Incoming Emergency Yellow Background Emergency Acknowledged ...

Page 48: ... trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET HOME SCREEN Emulated Radio Soft Keys ...

Page 49: ...icense All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved EMULATED RADIO SCREEN UNIQUE PER RADIO TYPE RADIO TYPE ASTRO SB9600 Radios ASTRO Consolettes W9 Control Head CDM 1550 Radios MCS 2000 Model III Control Station APX 7500 Consolette Direct Connection to 2 or 4 wire TRC devices Dimetra Mobile Radios MTM5400 MTM800E interface on a TE...

Page 50: ...operty of their respective owners 2013 Motorola Solutions Inc All rights reserved MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved APX 7500 CONSOLETTE EMULATED RADIO SCREEN ...

Page 51: ...demarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved EMULATED RADIO SOFT KEYS APX 7500 CONSOLETTE APX 7500 Consolette function keys emulated on the MCD 5000 Deskset ...

Page 52: ...he property of their respective owners 2013 Motorola Solutions Inc All rights reserved MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET AUDIO CONTROLS ...

Page 53: ... of their respective owners 2013 Motorola Solutions Inc All rights reserved HOW TO ADJUST AUDIO VOLUME Volume can be adjusted for the following speakers Internal Speaker hands free speaker Handset Earpiece Headset Earpiece For the currently active devices When user presses keys on the Volume Control Button volume numeric value 0 16 near each active device is adjusted Press or on the volume control...

Page 54: ...o are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved VU METER INDICATORS VU Meter TX VU Meter RX ...

Page 55: ...Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved HOW TO TURN ON OFF INTERNAL SPEAKER OF MCD 5000 DESKSET STEP PROCEDURE 1 In order to turn on off internal speaker press and release the Speaker button ...

Page 56: ...ola Solutions Inc All rights reserved HOW TO MUTE UNMUTE THE MCD 5000 DESKSET Note The Mute Un Mute action is also available when headset is used and when handset is off hook STEP PROCEDURE 1 Press and release the All Mute button Result The LED inside the All Mute Button turns red indicating Mute To Mute the Deskset To Unmute the Deskset STEP PROCEDURE 1 Press and release any button on the deskset...

Page 57: ...y of their respective owners 2013 Motorola Solutions Inc All rights reserved MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET RADIO CALLS OUTBOUND FROM DESKSET ...

Page 58: ... rights reserved HOW TO TRANSMIT USING MCD 5000 HANDSET HANDSET OFF HOOK STEP PROCEDURE 1 Lift the handset off hook 2 Press and hold the PTT Button in the middle of the handset Result The Transmit LED turns on while the PTT Button is pushed 3 Speak into the mouthpiece while pressing the PTT Button 4 Release the PTT Button to end transmission Result The Transmit LED turns off when the PTT Button is...

Page 59: ...ker Button once Result The Speaker LED turns on 2 Press and hold the PTT Button in the middle of the handset Result The Transmit LED turns on while the PTT Button is pushed 3 Speak into the mouthpiece while pressing the PTT Button 4 Release the PTT Button to end transmission and allow audio from the internal speaker Result The Transmit LED turns off when the PTT Button is released 5 To disable the...

Page 60: ...SMIT BUTTON HANDSET ON HOOK STEP PROCEDURE 1 Ensure that the handset is on hook in the handset rest 2 Press and hold the Transmit Button while speaking in the direction of the internal speaker Result The Transmit LED turns on while the Transmit Button is pushed 3 Release the Transmit Button to end transmission and to listen to a response from the internal speaker Result The Transmit LED turns off ...

Page 61: ... their respective owners 2013 Motorola Solutions Inc All rights reserved MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All rights reserved MCD 5000 DESKSET SYSTEM POWERFUL AND FLEXIBLE VoIP SOLU...