Bluetooth problems
Bluetooth turning on automatically
After each step, check to see if your issue is fixed:
1. When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device.
To prevent this,
2. Some third-party apps that control Bluetooth devices (smart watches, fitness and vehicle monitors, etc.)
automatically turn Bluetooth on. If they do, this can prevent you from turning Bluetooth off.
To check if a third-party app you installed is automatically turning Bluetooth on, use
identify the problematic app, then uninstall it.
Can't pair
After each step, check to see if your issue is fixed:
1. First,
2. Make sure the phone and Bluetooth device are in discovery mode.
3. Refresh the available devices list:
a. Go to
> Connected devices.
b. Touch Pair new device.
4. Check if a
5. If you’re having trouble pairing with your car, see the car manufacturer's instructions for your model.
6.
the phone's connections, then power cycle the phone.
Can’t reconnect previously paired device
Unpair the Bluetooth device, then pair it again:
1. Go to
> Connected devices > Previously connected devices.
2. Next to the paired device, touch > FORGET.
3.
Can't hear music
After each step, check to see if your issue is fixed:
1. First,
2. Check that the volume is up on your phone and car or Bluetooth device.
3. Check that other devices paired with your phone aren't playing the music.
Fix a problem : Bluetooth, Wi-Fi, USB issues
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Summary of Contents for Motog 7 Plus
Page 1: ...User Guide ...
