Have signal, but can’t make calls
1. Turn your phone off and then on again.
Press and hold the Power button, then touch Power off. Then turn it on to establish a new connection
with the network.
2. Clear the
for the Phone app.
3. Use
to see if apps you installed are causing the issue and uninstall as needed.
4. Check if a
5.
the phone.
Phone doesn’t ring or ring loud enough
1. Check your
setting.
2. Look for in your
. If you see it:
•
Open
and touch
to turn Do Not Disturb off. Your phone will ring for incoming
calls.
•
Make sure your phone is set to
at the appropriate times.
is not set to None.
4. Is your phone connected with a
? If so, all audio is routed to the Bluetooth device.
5. If you're using a ringtone that you installed, try using a ringtone that came with the phone.
6. Use
to see if apps you installed are causing the issue and uninstall as needed. Begin with
application types like launchers, task killers, or anti-virus apps.
Can't answer ringing phone
1. Check that notifications are enabled for the Phone app.
Touch & hold
, then touch
> Notifications and make sure they are on
.
2.
for the Phone app.
Touch & hold
, then touch
> Storage > Clear storage.
Consistent busy signal
Outbound calls
1. If you hear a fast busy signal when you call a number, all cellular circuits may be in use, preventing the
call from going through. Try calling again later.
2. If you hear a fast busy signal every time you call the same number, your number may be blocked by an
app. Try calling from a different number.
Incoming calls
If you have a signal and can make calls, but callers tell you they consistently get a busy signal when calling
you, check that you haven’t
.
Fix a problem : Call and SIM issues
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Summary of Contents for Motog 7 Plus
Page 1: ...User Guide ...
