MAINTENANCE, TROUBLESHOOTING, AND ERROR CODES A - 3
Troubleshooting Assistance
If an MP6000 displays any of the LED display codes preceded with an
E
the unit will not operate correctly
unless the error is resolved. For LED display codes preceded with a
U
the unit will continue to operate,
although with possible performance degradation. Under any circumstance it is recommended to review basic
hardware installation, and software configuration prior to contacting a Zebra approved Service Provider. It is
often possible to restore unit function by following the steps below.
1.
Remove power from the MP6000, POS equipment, and any auxiliary devices (hand-held
scanners/cradles).
2.
Inspect external cables including POS, auxiliary hand-held devices, and optional pole display (scale units
only) for proper seating in their respective connectors.
3.
Inspect internal cables:
a.
Scale Units Only - remove platter and confirm the scale communication cable is fully seated within the
connector in the scale unit - if necessary remove the unit from the counter-top.
Figure A-1
Scale Connector
4.
Remove tower bezel (front housing) and tower cover (back cover): inspect the cable connectors on the UI
board (2), top LED board (1), and loudspeaker (1), ensuring they are completely seated within their
respective connectors. For units with optional Customer Side Scanner (CSS) ensure the USB cable within
the tower housing is routed down the side of the unit and fully inserted into the side USB port (see
the Customer Side Scanner (MX101) on page 3-16
).
Figure A-2
Removing the MP6000 Tower Bezel and Tower Cover; Loudspeaker
Scale Communication Cable
Tab(s)
(on each
side)
Squeeze
Inward
Tower Bezel
Loud Speaker
(Without Cover)
Summary of Contents for MP6000
Page 1: ...MP6000 INTEGRATOR GUIDE ...
Page 2: ......
Page 3: ...MP6000 INTEGRATOR GUIDE 72E 172632 06 Revision A November 2014 ...
Page 7: ...v ...
Page 8: ...vi MP6000 INTEGRATOR GUIDE ...
Page 14: ...xii MP6000 INTEGRATOR GUIDE ...
Page 18: ...viii MP6000 INTEGRATOR GUIDE ...
Page 33: ...PRODUCT OVERVIEW AND FEATURES 1 15 ...
Page 34: ...1 16 MP6000 INTEGRATOR GUIDE ...
Page 41: ...HOST INTERFACES AND CABLE PINOUTS 2 7 USB Device Type continued IBM Table top USB ...
Page 42: ...2 8 MP6000 INTEGRATOR GUIDE USB Device Type continued IBM Hand held USB ...
Page 45: ...HOST INTERFACES AND CABLE PINOUTS 2 11 USB Device Type continued CDC COM Port Emulation ...
Page 55: ...HOST INTERFACES AND CABLE PINOUTS 2 21 RS 232 Host Types continued Standard RS 232 ...
Page 56: ...2 22 MP6000 INTEGRATOR GUIDE RS 232 Host Types continued ICL RS 232 ...
Page 58: ...2 24 MP6000 INTEGRATOR GUIDE RS 232 Host Types continued Wincor Nixdorf RS 232 Mode B ...
Page 59: ...HOST INTERFACES AND CABLE PINOUTS 2 25 RS 232 Host Types continued Olivetti ORS4500 ...
Page 60: ...2 26 MP6000 INTEGRATOR GUIDE RS 232 Host Types continued Omron ...
Page 61: ...HOST INTERFACES AND CABLE PINOUTS 2 27 RS 232 Host Types continued OPOS JPOS ...
Page 62: ...2 28 MP6000 INTEGRATOR GUIDE RS 232 Host Types continued Fujitsu RS 232 ...
Page 63: ...HOST INTERFACES AND CABLE PINOUTS 2 29 RS 232 Host Types continued CUTE 2 ...
Page 72: ...2 38 MP6000 INTEGRATOR GUIDE Third Party Scale continued Disable Third Party Scale 0 ...
Page 74: ...2 40 MP6000 INTEGRATOR GUIDE Third Party Scale LED Pin continued Active High 1 ...
Page 76: ...2 42 MP6000 INTEGRATOR GUIDE Third Party Scale Zero Pin continued Active High 1 ...
Page 79: ...HOST INTERFACES AND CABLE PINOUTS 2 45 IBM Port Addresses None Selected ...
Page 80: ...2 46 MP6000 INTEGRATOR GUIDE IBM Port Addresses continued Hand held Scanner Emulation Port 9B ...
Page 82: ...2 48 MP6000 INTEGRATOR GUIDE IBM Port Addresses continued Tabletop Scanner Emulation Port 17 ...
Page 84: ...2 50 MP6000 INTEGRATOR GUIDE IBM Scale Port Addresses continued Port 6A ...
Page 85: ...HOST INTERFACES AND CABLE PINOUTS 2 51 IBM Scale Port Addresses continued Port 6B ...
Page 86: ...2 52 MP6000 INTEGRATOR GUIDE IBM Scale Port Addresses continued Port 6E ...
Page 90: ...2 56 MP6000 INTEGRATOR GUIDE ...
Page 130: ...3 40 MP6000 INTEGRATOR GUIDE ...
Page 144: ...4 14 MP6000 INTEGRATOR GUIDE Legal Scale Units continued Pounds 1 ...
Page 148: ...4 18 MP6000 INTEGRATOR GUIDE Parameter 996 continued Low Vibration Sensitivity 1 ...
Page 150: ...4 20 MP6000 INTEGRATOR GUIDE Parameter 996 continued Ultra Low Vibration Sensitivity 3 ...
Page 154: ...4 24 MP6000 INTEGRATOR GUIDE ...
Page 188: ...A 8 MP6000 INTEGRATOR GUIDE ...
Page 192: ...B 4 MP6000 INTEGRATOR GUIDE ...
Page 208: ......
Page 209: ......