Motorola PRM240 i, User Manual

Page 1: ...PRM240i Wireless Modem User Manual Document Number 68P80802E60 O Last Printed September 2003 ...

Page 2: ...I GENERAL PROVISIONS This warranty sets forth the full extent of Motorola s responsibilities regarding the Product Repair replacement or refund of the purchase price at Motorola s option is the exclusive remedy THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES MOTOROLA DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MER...

Page 3: ... and distribute copies of such Motorola software may be used only in the Product in which the software was originally embodied and such software in such Product may not be replaced copied distributed modified in any way or used to produce any derivative thereof No other use including without limitation alteration modification reproduction distribution or reverse engineering of such Motorola softwa...

Page 4: ...WiUART ppc30_arm CAB 13 DWiVDD ppc30_arm CAB 13 MSMQ ppc30_arm CAB 14 Installing the Modem Software 14 Removing Software From Your iPAQ 17 Fitting the external battery to the modem 19 Engaging the iPAQ with the modem 20 Removing the PRM240i Modem 20 Charging the Modem Battery 21 Using Your PRM240i Modem 22 Switching the Modem On Off 22 Using the Modem Info Application 22 RF Network Status Tab 23 M...

Page 5: ...or the Compaq iPAQ Pocket PC H3800 and H3900 series devices It enables access to worldwide Private DataTAC wireless networks to send and receive email job dispatch stock market trading Internet browsing etc All of which can be done while in transit Front and Rear views of the PRM240i Modem This manual provides details on how to set up charge and use the modem There is a troubleshooting section to ...

Page 6: ... on the rear face of the battery Externally replaceable rechargeable Li Ion polymer battery which can be conveniently swapped as required A 920 mAh capacity is fitted as standard sufficient for a full business day of activity Use the modem battery to trickle charge the iPAQ battery during modem use or as an exclusive extended battery to increase iPAQ operating time Modem battery is recharged simul...

Page 7: ...an outlet on a circuit different from that to which the receiver is connected Consult your supplier or an experienced radio TV technician for assistance Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Information for Your Safety Please read these safety instructions and the operat...

Page 8: ...o not drop the modem or use it in areas of high vibration Using the modem in any of these situations may cause injury and damage to the equipment Discard the modem properly the unit uses a lithium ion battery The lithium ion battery should not be disposed of in a fire Dispose of the lithium ion battery in accordance with the laws and regulations in your area governing disposal of such cell types C...

Page 9: ...8 or Windows NT 4 0 or later Microsoft ActiveSync v3 5 or later 8MB RAM memory minimum 16 MB recommended 1MB available hard disk space CD ROM drive One available USB com port used for the ActiveSync process In addition your iPAQ must have The iPAQ desktop software already installed 500kB of available memory Microsoft Pocket PC v3 0 or later Checking the Package Contents The following items should ...

Page 10: ...rt Provides a connection between the iPAQ and the modem Latches Connects and releases the iPAQ from the modem Antenna Compact wave helical coil type Status Indicators Provides visual feedback regarding network connectivity On Line and Battery Capacity Note there is no manual on off power switch The modem is automatically powered on off when the iPAQ Pocket PC is inserted and removed respectively L...

Page 11: ...s The modem is off but the battery is being used to supplement the iPAQ Slow flashing green once per second The modem is on and scanning for a network connection On The modem is on and registered to a network Low Battery Indicator Off Battery is ok Rapid flashing red five times per second The battery is too low for normal operation Re charge the battery immediately On Line Indicator Low Battery In...

Page 12: ..._____________ PRM240i Wireless Modem User Manual Motorola 12 68P80802E60 O Battery Charging Indicator Off Battery is ok Slow flashing orange two times per sec The battery being re charged On The battery is fully re charged Battery Charging Indicator ...

Page 13: ...ions port to the non rugged PRM240i modem upon every iPAQ insertion into the modem sleeve These drivers must be installed to enable access to the non rugged PRM240i modem for any application software This CAB file also contains a basic programmer s interface for third party application developers who should refer to document DWI Modem Device Driver DWI10006WTxx for further information DWiVDD ppc30...

Page 14: ...ability is not required the VDD and Port Server CAB file does not need to be installed however Modem Info requires this middleware software in order to operate MSMQ ppc30_arm CAB The Microsoft Message Queue MSMQ allows multiple applications or sessions to simultaneously utilize the single non rugged PRM240i modem in which an iPAQ is inserted It is the mechanism by which information is routed betwe...

Page 15: ...Start to display the Start menu 6 Select Programs File Explorer 7 Navigate to the Temp folder 8 Tap the DWiVDD ppc30_arm CAB file to install the non rugged PRM240i Virtual Device Driver and Modem Info application A progress bar is displayed during the installation Copy and paste all the CAB files into this folder CAB files Temp folder Progress bar ...

Page 16: ...ed you should see a reference to it in the Programs in Storage Memory list d If there is a reference to MSMQ there is no need to install the CAB file Proceed to step 14 e If there is no reference to MSMQ you must install the CAB file 11 To install the MSMQ CAB file follow the same procedure for installing the ModemInfo CAB file 12 After installing the MSMQ CAB file the following screen is displaye...

Page 17: ...Your iPAQ To remove the software from your iPAQ refer to the instructions in your iPAQ User manual The typical procedure is shown below 1 Close all applications 2 Remove the iPAQ from the modem 3 Tap Start to display the Start menu 4 Tap Settings 5 Select the System tab The following screen is displayed 6 Tap Remove Programs ModemInfo application ...

Page 18: ...______ PRM240i Wireless Modem User Manual Motorola 18 68P80802E60 O 7 Select the appropriate application 8 Tap A confirmation message is displayed 9 Tap to uninstall the application from your iPAQ Note It is NOT recommended to uninstall the MSMQ application ...

Page 19: ...o the modem To fit the external battery to the modem follow the steps below 1 Slide the top two pins of the battery into the corresponding holes on the rear of the modem 2 Press the lower battery latch into the modem until you hear a click The batteries sold with the PRM240i and as accessories are the only batteries that should be used with the PRM240i ...

Page 20: ... follow the steps below 3 Slide the iPAQ into the modem so that the PDA ports are aligned 4 Push the modem until you hear a click The iPAQ engages onto a latch that secures the iPAQ to the modem Removing the PRM240i Modem To remove the modem from your iPAQ use your thumb to push the iPAQ forward from the base of the modem to disengage the latch and then slide the iPAQ away from the modem ...

Page 21: ...rge the iPAQ and modem s battery 1 Connect your iPAQ to the modem Slide the iPAQ into the desktop cradle 2 Plug the iPAQ battery charger into a power source and the iPAQ cradle The iPAQ battery charging indicator on the iPAQ front panel will flash when the iPAQ is charging and the battery charging indicator on the rear face of the modem battery will also flash when it is charging Note Perform an o...

Page 22: ...wer On Line indication will continue to search to flash until it can register somewhere On subsequent insertions the Power On Line indicator will reflect the power mode state set in the Modem Info application refer to page 25 If the Low Battery display starts flashing red the battery needs charging See the previous section Charging the Modem Battery on page 21 for further information The iPAQ and ...

Page 23: ...information RF Protocol The network radio protocol Channel Radio channel currently being used by the modem This is displayed as a hexadecimal number Frequency The frequency measured in MHz Signal RSSI The Received Signal Strength Indicator RSSI measured in dBm Radio Carrier Indicates whether the modem is in or out of radio range Base Station ID The identity of the Base Station ...

Page 24: ... is displayed LLI Logical Link Identifier This is the unique identity of the modem Serial No Serial number of the modem Hardware Platform The hardware platform of the modem Software Version Shows the version number of the firmware in the modem Modem Battery A visible indicator that shows the status of the modem battery Low battery levels can affect the wireless connection robustness IPAQ Battery A...

Page 25: ...ttery is shared with the iPAQ to extend the iPAQ operating time In order to share this capacity the modem periodically trickle charges the iPAQ when the voltage is lower than the modem battery by a certain threshold Trickle charging is inhibited when the modem battery voltage falls below 3 7V Battery Extended The modem is off actually in a very low power mode and the modem battery is exclusively u...

Page 26: ...O Vibrate Mode Tap to switch the vibrator on off or Test If the vibrate mode is set to on the modem vibrator will be triggered when a packet is received while the iPAQ is off Select test to test the vibrator IPAQ Wakeup This is a master Wakeup enable feature for the iPAQ to be woken up by the modem on an incoming message ...

Page 27: ...f User Defined you must provide the full message header format for Host Messaging you must provide the host address and in the case of MG messaging you must provide the device LLI address Send Selecting this button will transmit the text in the message box to the addressed host or device Msg From The field opposite provides information on the received message source address and the field below dis...

Page 28: ...plication and check one or both of the associated check boxes To deregister simply ensure both check boxes are unchecked and or delete the contents of the associated edit box In the example shown the Modem Info application will be automatically invoked the next time the iPAQ is inserted into the modem The Registered Server edit box lists the full path of the server application This application is ...

Page 29: ... User Manual Updating Firmware on Your PRM240i Modem Firmware is the resident software installed on your modem For optimum performance ensure that you are using the latest firmware version Follow the procedure below to check the version number of the firmware currently loaded on your modem 1 Connect your iPAQ to the modem as described previously 2 Switch your iPAQ on 3 Select the Modem Info applic...

Page 30: ...rmware If the version on the web is later than the firmware version on your modem download the self extracting file and follow the online instructions Installing New Software on Your iPAQ Refer to the installation instructions that came with your software There may be a Read Me file Typically to install new software on your iPAQ from your PC follow the same steps as installing the ModemInfo Softwa...

Page 31: ...dem is fully charged The Power On Line indicator should be illuminated and Low Battery indicator off Select the Modem Info application from your iPAQ s main screen to display the Modem Info screen Check the battery indicator is showing adequate battery charge status Refer to page 21 for information on charging your modem The Power On Line Indicator is continually flashing green The Power On Line i...

Page 32: ...operation What can I do to get back in range The wireless signal needs a clear path avoid congested or metal buildings or tunnels Tree leaves and windows may also affect the signal strength as can environmental conditions for example heavy rain Try moving away from buildings and hold the device away from your body The status shows that I m in range but I m still having difficulty sending and recei...

Page 33: ... to the cradle Confirm that your battery charger is plugged into an AC outlet and that the AC outlet has power How can I extend battery life You can extend battery life by Turning off the modem when you are not using it Selecting the Maximum Power Save option from the Modem Info Setup tab if your network operator supports this feature Does a weak RF signal affect battery life The battery usage est...

Page 34: ...rger after the battery is fully charged When the batteries are fully charged the battery charger stops charging until the batteries capacity falls below a certain value The battery charger will then automatically start recharging the batteries again Customer Support For Questions or Support for the PRM240i please contact the Motorola Customer Response Center 1 800 247 2346 ...

Page 35: ...n the connectors or ports Immediately remove any moisture that contacts these components by wiping them with a dry cloth Optionally clean the iPAQ connector by using a pencil eraser Do not use a sodden cloth or apply a liquid to any portion of the modem or battery charger Never use substances containing alcohol thinners or benzene on the equipment Use of these substances may deform discolor or dis...

Page 36: ...tter Frequency range 806 825MHz Channel spacing 25 kHz for RD LAP 19 2 kbps 12 5 kHz for RD LAP 9 6 kbps Data rate RDLAP 9 6kbps 19 2kbps RF output power 1 8W nominal into 50Ω load Receiver Frequency range 851 870MHz Channel spacing 25 kHz for RD LAP 19 2 kbps 12 5 kHz for RD LAP 9 6 kbps Sensitivity 113dB 5 PER conducted 19 2kbps RSSI 120dBm 45dBm Modem Battery Battery Externally replaceable Li I...