Quick Reference Guide
9
Cleaning
Wipe the exit window periodically with a lens tissue or other material suitable for
cleaning optical material, such as eyeglasses.
Troubleshooting
CAUTION
Do not pour, spray, or spill any liquid on the scanner.
Symptom
Probable Cause
Action
Laser beam does not
display when
pressing the trigger.
Interface cable is not
secure.
Verify that the interface cable
connections are connected
properly.
Power is not applied to
RS309.
Power for the RS309 is provided
by the wearable terminal. Verify
that the wearable terminal is on
and that it has a charged battery
installed.
Scan enabled application
on the wearable terminal is
not running.
Launch scanning application on
the wearable terminal.
Wearable terminal does not
recognize the RS309
scanner.
On the wearable terminal,
perform a warm boot.
RS309 does not
decode a bar code.
Bar code is unreadable.
Verify that the bar code is not
defective.
Exit window is dirty.
Clean exit window with a lens
tissue. Tissues for eyeglasses
work well. Do not use tissues
coated with lotion.
Symbology is not enabled.
See your system administrator.
