Motorola SCOUT2500, User Manual

Page 1: ...User s Guide Wearable Pet Tracker with GPS and mobile network Model SCOUT2500 The features described in this User s Guide are subject to modifications without prior notice ...

Page 2: ...s please call This User Guide provides you with all the information you need to get the most from the product and is accurate at the time it was completed As part of ourongoing efforttoimprove our products features and on screen displays may change from time to time Werecommendyoutovisitour websitewww motorolahome comto get thelatestUser Guide Before using this product Visit our website www motoro...

Page 3: ...Overview of the Pet Tracker 1 LED indicator 2 Temperature sensor 3 Power On Off button with waterproof cover 4 Micro USB Charging Socket with waterproof cover 1 2 3 4 ...

Page 4: ...ake your dog wear the Pet Tracker for more than 12 hours continuously to avoid skin irritation Do not connect a leash to the Pet Tracker When connecting a separate collar for the leash make sure that it does not add pressure on the Pet Tracker Check the contact area on your dog s neck for signs of irritation If there is a rash or sore discontinue use until the skin is completely healed See a veter...

Page 5: ...Add another Pet Tracker to your Hubble Account 13 4 4 User Account and Pet Tracker Setup on iOS Devices 14 4 5 Connect the Pet Tracker to another iOS Device 15 4 6 Add another Pet Tracker to your Hubble Account 15 5 Overview of the Features in Hubble App 16 5 1 Using the Pet Tracker when connected to the Mobile Network 17 5 2 Pet Tracker Settings 19 5 3 Account Settings 21 5 4 Reset or remove a Pe...

Page 6: ...Never use extension cords with Power Adapters Do not touch the plug contacts with sharp or metal objects Keep this User s Guide for future reference WARNING As with any electrical device supervision of your pet s usage should be exercised until your pet is acclimated to the product If your pet is prone to chewing we strongly recommend that you keep this and all other electrical devices out of its ...

Page 7: ...System Requirements 7 ENGLISH 2 System Requirements Android System Version 4 2 or above iOS Version 7 0 or above ...

Page 8: ...ery life is up to 5 days depending on how often you use it The Pet Tracker send alerts to the App when battery is low To conserve battery life press and hold the POWER KEY to switch off the Pet Tracker when it is not in use 3 2 Fit the Silicone Cover Over the Pet Tracker The silicone cover is moulded to form and fit tightly over the Pet Tracker Make sure that the section that is marked with a powe...

Page 9: ... strap until the desired level of tightness is reached and push the retainer bar through the nearest strap hole then insert the strap through the remaining strap buckle to secure it 5 Check to ensure that the Pet Tracker is in the centre underneath the neck of your dog 6 Check the fit again after your dog has worn the Pet Tracker for several minutes or as your dog gets more comfortable with it Not...

Page 10: ...n before it goes off 3 5 Behaviour of the Status Indicator LED Note All LEDs will cease to flash after 10 minutes of continuous flashing in any mode LED Behavior Description Flashes Blue Device is connecting to mobile network Solid Blue Device is now connected to mobile network Flashes Green Device is searching for network connection Flashes Green very slowly Device is now idle Solid Green When sw...

Page 11: ...ery level see Pet Tracker Settings on page 19 Setup Connect the power adapter to a mains power socket and insert the plug into the micro USB socket on the Pet Tracker Press and hold the POWER KEY for about 3 seconds to switch it on When switched on the LED lights up in solid green Note You can only setup via a compatible smart device such as smartphone or tablet and not via a PC Pet Tracker Hubble...

Page 12: ...Petcam App on Android Device Ensure that your Android device is connected to your Wi Fi router Run Hubble for Motorola Petcam App Tap Get Started enter your account information read through the Terms of Service then select I agree to the Terms of Use before you tap Create account Note If you already have a Hubble App account please select Already have an Account to go to the next step 4 1 3 Power ...

Page 13: ...o connect to your Hubble Account If connection fails please tap Retry and repeat the steps starting from the first bullet point 4 2 Connect the Pet Tracker to another Android Device To add the Pet Tracker to another Android device repeat the steps starting from 4 1 1 4 3 Add another Pet Tracker to your Hubble Account There is no limit on the number of Pet Trackers you can add to your Hubble Accoun...

Page 14: ...evice Ensure that your iOS device is connected to your Wi Fi Router Run the Hubble for Motorola Petcam App Enter your account information read through the Terms of Service and then select I agree to the Terms of Service before you tap Create Note If you already have a Hubble App account please select Already have an Account to go to the next step 4 4 3 Power On the Pet Tracker Connect the power ad...

Page 15: ...nscreen instructions If connection fails please tap Retry and repeat the steps starting from the first bullet point 4 5 Connect the Pet Tracker to another iOS Device To add the Pet Tracker to another iOS device repeat the steps starting from 4 4 1 4 6 Add another Pet Tracker to your Hubble Account There is no limit on the number of Pet Trackers you can add to your Hubble Account To add another Pet...

Page 16: ... on the mobile network density Once stable GPS signal is received the map will be automatically updated with a more accurate location with minimum tolerance based on GPS signals Note that the location information is most accurate if GPS signal reception is good If GPS signal reception is not good or obstructed e g your pet is indoors or in a location where GPS signal cannot be received the current...

Page 17: ...racking and Geo Fencing Tap Track to activate location tracking Note The user s location is identified by a blue dot Location tracking will be based on the mobile network first with a wider tolerance which depends on the mobile network density then by GPS satellite with minimum tolerance The red pin indicates the pet s current location Due to mobile connection there is a waiting time before the lo...

Page 18: ... the pet s location Activate Geo Fence Receive alerts when your pet leaves the virtual boundaries The ping counter starts at 150 every month and counts down each time you use oneoftheabovefunctions NotethatunusedPingswillnotbecarriedover tothe nextmonth Thepingcounterresetsautomaticallyto150atthestartofthebilling month whichisbased ontheactivationdateofthePetTracker If150pingshave been used up bef...

Page 19: ...Settings Tap Save after you have modified the settings General Settings Clock 12h or 24h Units Metre or Feet Email GPS Settings GPS Notification On or Off GPS Mode Tap to select Battery Saving or Tracking Note When in Battery Saving mode GPS is turned off when it is not in use Thissaves batterylife but will take a longer time to get the GPS location up to several minutes When in Tracking mode GPS ...

Page 20: ...undary Fence Notification On or Off Narrow 50mto 100m Medium 101m to 200m Large 301m to 500m Tolerance 5m to 20m Tracker Details Change tracker name Change snapshot of the Pet Tracker in your Hubble account Battery Level Check battery level on the Pet Tracker Updates Shows the status of the software application Logout Tap to logout of Hubble account ...

Page 21: ...assword Log out Subscription Shows your subscription plan Notifications Do Not Disturb disabled or from 1 minute to 180 minutes Notification frequency immediately 1 minute to 60 minutes or disabled Notify me by sound check or uncheck the checkbox to enable or disable Notify me by vibration check or uncheck the checkbox to enable or disable Notify me when on a call check or uncheck the checkbox to ...

Page 22: ...Hubble Account Go to Settings menu of the Pet Tracker you wish to remove see Section 5 2 Tap the trash bin icon on the top right corner of the screen Tap Yes to remove the Pet Tracker The Pet Tracker will be de registered from your Hubble Account and all settings will be reset to default ...

Page 23: ...ion of the app is available While some of the upgrades simply keep your system running efficiently and some are critical to system functionality We strongly recommend that you complete the upgrade as soon as possible 6 2 Firmware Upgrade The Pet Tracker is BLE enabled and has over the air firmware upgrade capability Firmware updates will be sent to the Pet Tracker via Hubble App Please follow the ...

Page 24: ...The symbol on the product user s guide and or box indicates this Someoftheproductmaterialscanbereused ifyoutakethemto a recycling point By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment Please contact your local authorities in case you need more information on the collection points in your area Dispose of the battery p...

Page 25: ...omer Service for assistance 9 Help Noise interference Use of other 2 4 GHz products such as Bluetooth systems or microwave ovens may cause interference with this product Keep the Pet Tracker at least 1 5 metres 5 feet away from these types of products or turn them off if they appear to be causing interference If you forgot your password If you do not remember your password tap Forgot Password to s...

Page 26: ... hubbleconnected com motorola login OR on your Android or iOS application An email will be sent to your registered email address Account I did not receive a new password although I have used the Forgot Password option 1 The e mail might have been sent to your Junk Mail Folder Please check your Junk Mail Folder 2 There might be a delay in getting your e mail Please wait for a few minutes and refres...

Page 27: ... Connectivity Issues I am not able to access my Pet Tracker Please check if the Pet Tracker is within the mobile network Features The sound alert setting threshold is not right You can adjust Sound Sensitivity to trigger notifications under the Settings menu See Section 5 2 Features How many users can access the Pet Tracker at one time If you are accessing in local mode two users are supported If ...

Page 28: ...in Setup mode To resettoSetupmode seeSection 5 4 General How do I download the Application for Android and iOS devices Android OpentheGooglePlayStoreon your Android device Select Search Type Hubble for Motorola Petcam The results will show the Hubble for Motorola Petcam App Select to install it iOS Device Open the App StoreSM Select Search Type Hubble for Motorola Petcam The results will show the ...

Page 29: ...as previously beenaddedintoyouraccountor another account you will first have to reset the Pet Tracker To reset the Pet Tracker see Section 5 4 Setting Up During setup on devices for Android and iOS I am not able to find my Pet Tracker during the last step and the setup fails Please reset the Pet Tracker to Setup mode and try again To reset the Pet Tracker see Section 5 4 ...

Page 30: ... forusewiththisproduct that itmanufactured to befree from defects in materials and workmanship under normal consumer usage for the period outlined below This Warranty is your exclusive warranty and is not transferable Who is covered This Warranty extends only to the first consumer purchaser and is not transferable What will BINATONE do BINATONE or its authorised distributor at its option and withi...

Page 31: ...IGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW...

Page 32: ...ult of MOTOROLA or BINATONE are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorised Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alterati...

Page 33: ...ur expense and risk to a BINATONE Authorised Repair Centre To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a warranty card was included in your box a completed warranty card showing the serial number of the Product d a written description of the problem and most importantly e your ad...

Page 34: ...ters the Council Directive 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility EMC and the European Community Directive 2006 95 EC relating to Electrical Safety Assessment of compliance of the product with the requirements relating to the essential requirements according to Article 3 R TTE was based on Annex III of the Directive 1999 5 EC and the ...

Page 35: ...ions Standard GSM Mobile network Frequency Band GSM850 900 1800 1900 Location service GPS receiver Operating Time with fully charged battery Standby approx 100 hours Charging Time 6 hours Electrical power Build in Battery WX30 Li ion 3 8V DC 300mAh Battery Pack ...

Page 36: ...can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user ...

Page 37: ... the Federal Communications Commission USA These requirements set a SAR limit of 1 6 W kg averaged over one gram of tissue The highest SAR value reported under This standard during product certification for use when properly worn on the neck is 0 718W kg Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux d...

Page 38: ...aleur SAR limite à 1 6 W kg en moyenne pour un gramme de tissu La valeur SAR la plus élevée signalée sous Cette norme lors de la certification de produit à utiliser est porté correctement sur le corps est de 0 718 W kg IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated w...

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