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Help

6. Help

Noise interference

To avoid background noise or echoes, ensure that there is enough distance 
between your device and the Wi-Fi

®

 Camera Unit.

Use of other 2.4 GHz products, such as Bluetooth

®

 systems or microwave 

ovens, may cause interference with this product. Keep the Wi-Fi

®

 Camera Unit 

at least 5ft away from these types of products, or turn them off if they appear to 
be causing interference.

Lost connection

Check your Wi-Fi

®

 settings. If necessary reconnect your Wi-Fi

®

. Ensure the 

Wi-Fi 

®

 Camera Unit is switched ON. Wait a few minutes to make the connection 

with the Wi-Fi

®

 system.

If you forgot your password

If you do not remember your password, tap Forgot password and submit 
your e-mail address. A new password will be sent to your e-mail address 
immediately.

Category

Problem 

Description / Error

Solution

Account

I am unable to login 
even after registration.

Please check your user name and 
password.

Account

I receive an error 
message saying: "Email 
ID is not registered".

Please ensure that you have 
registered with us. Tap 

Create 

Account

 to create an account tobe 

able to use the Wi-Fi

®

 Video Baby 

Monitor Camera.

Account

What do I do if I forgot 
my password?

Click on the "Forgot Password" link on 
the 

http://www.hubble.in/

website OR 

your Android™ or iOS application. An 
email will be sent to your registered 
email address.

Summary of Contents for SCOUT66-B

Page 1: ...SER S GUIDE Wi Fi Home Video Camera Models SCOUT66 B SCOUT66 B 2 SCOUT66 S SCOUT66 S 2 SCOUT66 W SCOUT66 W 2 The features described in this user s guide are subject to modifications without prior notice ...

Page 2: ...u are away wonder no more Now you can monitor your children pets or property with this easy to use system You can install the Camera only from your iPhone iPad or devices for Android and view the Camera video from your PC or Notebook as well as devices for Android or iPhone iPad Please keep your original dated sales receipt for your records For warranty service of your Motorola product you will ne...

Page 3: ...of your Camera 3 1 4 5 6 7 8 9 10 2 Important guidelines for installing your Wi Fi Camera Unit Use of other 2 4 GHz products such as other wireless networks Bluetooth systems or microwave ovens may cause interference with this product Keep the Wi Fi Camera Unit away from these types of products or turn them off if they appear to be causing interference Always ensure that you have a good Wi Fi conn...

Page 4: ...16 3 3 4 Add Scout66 Camera to your account 17 4 Camera 21 4 1 Connecting the Camera to Power 21 4 2 Camera Functions Working with devices for Android 21 4 2 1 Add more camera 21 4 2 2 Remove a camera 23 4 2 3 Change your Account Information 24 4 2 4 Camera settings 25 4 2 5 General setting 26 4 2 6 Features of Hubble Home Application 27 4 3 Camera Functions Working with devices for iPhone iPad 30...

Page 5: ...y use the AC Adapters provided As with any electrical device supervision of your pet s usage should be exerciseduntilyourpetisacclimatedtotheproduct Ifyourpetisproneto chewing we strongly recommend you keep this and all other electrical devices out of its reach Wi Fi CAMERA UNIT SET UP USE Determine alocation fortheWi Fi Camera Unitthat willprovide the best view of your baby in the crib Place the ...

Page 6: ...e adult supervision Keep this user s guide for future reference Do not place the Wi Fi Camera Unit or cords in the crib or within reach of the baby the unit should be at least 3 feet away Keep the cords out of reach of children Do not cover the Wi Fi Camera Unit with a towel or blanket Test the Wi Fi Camera Unit and all its functions so that you are familiar with it prior to use Do not use the Wi ...

Page 7: ...r 8 Java browser plug in needed Mac OS version 10 7 or above Internet Explorer version 8 0 or above Firefox version 11 0 or above Chrome version 18 0 or above Safari version 5 1 or above Java version 7 or above Android System Version 4 0 or above iPhone iPad iOS Version 7 0 or above ...

Page 8: ...position The Camera must be within range of the Wi Fi router with which you want it to link Make sure the password of the router is available for entering in the setup program Status of LED Indication Pair Setup state LED in red and blue color and slow flashing Unconnected state LED in red color and slow flashing Connect state LED in blue color and always on Ready for connection state LED in blue ...

Page 9: ...ect SCOUT66 adapter to an electrical outlet insert the power adapter plug into micro USB socket at back of SCOUT66 camera Ensure ON OFF button is pushed ON Camera red LED blinks after camera booting finish you will hear two Beep tones it means the camera is ready to setup 3 2 2 Download Hubble Home application Go to Google Play Store to search Hubble Home application Download Hubble Home applicati...

Page 10: ... Ensure Android device connect to Wi Fi router Run Hubble Home application and key in your Hubble Home account information select I agree to the Terms of Use before tap on Create Picture A1 Note If you have Hubble Home account please Select Already have a Account to go next steps A1 ...

Page 11: ...ting Devices 11 ENGLISH 3 2 4 Add SCOUT66 Camera to your account New account created and directly login Tap on Add Camera Picture A2 Tap on Continue Picture A3 On the screen it shows the setup instruction Picture A4 A2 A3 A4 ...

Page 12: ...or 3 seconds at the side of SCOUT66 camera you will hear a Beep tone and voice Ready to Pairing from Camera unit then tap on Search for Camera The App auto searching and connecting your Camera as below pictures A5 A6 the Blue Red color LED on the camera is blinking A5 A6 ...

Page 13: ...i Fi Network and tap Continue enter password then tap on Connect Picture A7 A8 Connecting Camera to Wi Fi Network it need a few minutes then show connection result Picture A9 A10 If connect failed please tap on Retry and repeat 3 2 4 as above A7 A8 A9 A10 ...

Page 14: ...14 Getting started Connecting Devices Tap on Watch Live Camera to view camera video the Camera blue LED is blinking Picture A11 Tap on Hubble logo and go back to camera list Picture A12 A11 A12 ...

Page 15: ...d Connect SCOUT66 camera Connect SCOUT66 adapter to an electrical outlet insert the plug into micro USB socket at back of SCOUT66 camera Ensure ON OFF button is pushed ON Camera red LED blinks after camera booting finish you will hear two Beep tones it means the camera is ready to setup 3 3 2 Download Hubble Home APP Go to App Store to search Hubble home Download Hubble Home App and install it int...

Page 16: ... Ensure your iPhone iPad connect to Wi Fi Router Run Hubble Home application and key in your Hubble Home account information select I agree to the Terms of Use before tap on Create Picture i1 Note If you have Hubble Home account please select Already have a Account to go next steps i1 ...

Page 17: ...Getting started Connecting Devices 17 ENGLISH 3 3 4 Add SCOUT66 Camera to your account New account created and directly login Tap on Add Camera Picture i2 Tap on Scout 66 Picture i3 i2 i3 ...

Page 18: ...18 Getting started Connecting Devices Tap on Continue and following instructions 5 steps as below Pictures i4 i7 i4 i5 i6 i7 ...

Page 19: ...LISH According to above steps to find current Camera ID CameraHD xxxxxxxxxx then tap on Continue ensure your iPhone or iPad connected it Picture i8 Select Wi Fi Network to tap Continue then enter password to tap Next Pictures i9 i10 i8 i9 i10 ...

Page 20: ...Fi need few minutes then show connection result as below Pictures i11 i12 if connect failed please tap on Retry and repeat 3 3 4 as above Press Watch Live Camera to view Camera video Picture i13 Tap on hubble logo to go back Camera list Picture i14 i11 i12 i13 i14 ...

Page 21: ...blue Power LED will light up Note To switch the device off slide the ON OFF switch to OFF 4 2 Camera Functions Working with devices for Android Run the Hubble Home application on your Android device The Camera view appears on the screen 4 2 1 Add more camera On Camera view tap on Hubble logo to go to Add Camera page Picture A13 Tap on Add Camera to add one more camera follow steps of Android devic...

Page 22: ...22 Camera Once the Camera has been added the Camera view will be automatically displayed Note You can ONLY add up to 4 cameras in one account A13 A14 ...

Page 23: ... You can remove the camera which you don t want the unit show on camera list as following steps Tap the Setting icon on General page then tap on Remove Camera Picture A15 Select Remove to delete the unit from camera list Picture A16 A15 A16 ...

Page 24: ...k of Cloud Video Recording Service to obtain more information please visit our website http www hubble in plans Tap on Enable STUN to access Remote connection Setting use STUN for remote by selecting Yes Tap on Use Remote Only to access Remote Connection Setting use Remote Only by Selecting Yes Tap on Enable Disconnect Alert to access Remote Connection Setting Enable disconnect Alert by selecting ...

Page 25: ...he Setting icon on General page Picture A18 Tap on Camera Details to review Name of Camera Location Change Image Firmware version Picture A19 Tap on Notification Sensitivity to set the sensitivity of sound motion detection and set Alert of High Low temperature Picture A20 A18 A19 A20 ...

Page 26: ...General Settings to shift the format of Clock 12hr 24hr Temperature C F Picture A21 Tap on Do Not Disturb set the timer which you prefer and select ON the Camera will not send any sound or alert to your Android device in the duration of your setting Picture A22 A21 A22 ...

Page 27: ... on the microphone icon to turn on the talk back function to the Camera press once the circle button to speak Toggle again to listen from Camera Pictures A23 A24 Photo Video Take a photo or record a video from your Camera Tap Video icon to activate the video function and press the red dot to start and release to stop recording Pictures A25 A26 A23 A24 ...

Page 28: ... Note Photos and videos will be stored in the internal flash memory of your device for Android they can beaccessedfromGallery orMediaPlayer Toplay videos please use the Hubble application or a 3rd party application such as MX player i e Google Play Store which is able to play MJPG Motionjpeg A25 A26 A27 ...

Page 29: ...fer to play on your Camera Picture A28 Temperature Measure The temperature reading from the temperature sensor at the back of the Camera will display at your Android device CD screen Picture A29 The readings will turn RED if the temperature goes out of High Low Temperature limited which set in Account see section 4 2 4 A28 A29 ...

Page 30: ...rs on the screen 4 3 1 Add more camera On Camera view tap on Hubble logo to go to Add Camera page Picture i15 Tap on Add Camera to add one more camera follow steps of iPhone iPad setup 3 3 4 Picture i16 Once the Camera has been added the Camera view will be automatically displayed Note You can ONLY add up to 4 cameras in one account i15 i16 ...

Page 31: ... You can remove the camera which you don t want the unit show on camera list as following steps Tap the Setting icon on General page then tap on Remove Camera Picture i17 Select Remove to delete the unit from camera list Picture i18 i17 i18 ...

Page 32: ... Change Password to change your password following the instruction Tap on Log Out to leave the account Tap on Current plan it will go to the link of Cloud Video Recording Service to obtain more information please visit our website http www hubble in plans Tap on Send app log to feedback Home Android App report to Hubble server through e mail it is helpful for us to improve our service i19 ...

Page 33: ...re i20 toreviewCamera Name and Firmwareversion Picture i21 also you are allow to change camera name when tap on existing name following the instruction 4 3 5 General settings Tap Settings on General page Picture i22 Tap on General Settings to shift the format of Clock 12hr 24hr Temperature C F Picture i23 i20 i21 i22 i23 ...

Page 34: ...ity of sound motion detection and set Alert of High Low temperature Picture i24 Tap on Do Not Disturb set the timer which you prefer and select ON the Camera will not send any sound or alert to your iPhone iPad in the duration of your setting Picture i25 i24 i25 ...

Page 35: ... screen Picture i26 Name That is for Hubble server name and Automatically detect let it unchanged Enable STUN to access Remote connection Setting use STUN for remote by switching On Tap on Use Remote Only to access Remote Connection Setting use Remote Only by switching On Disconnect Alert it will send a alert tone when Camera disconnect from Wi Fi Router by switch On i26 ...

Page 36: ... Icons will appear as following Two Way Talk Tap on the microphone icon to turn on the talk back function to the Camera press once the circle button to speak Toggle again to listen from Camera Pictures i27 i28 Take Picture Tap Camera icon to capture photos from camera view Picture i29 i27 i28 i29 ...

Page 37: ...show the Melody menu and select one you prefer to play on your Camera Picture i30 Temperature Measure The temperature reading from the temperature sensor attheback oftheCamerawilldisplayatyour iPhone iPad LCD screen Picture i31 The readings will turn RED if the temperature goes out of High Low Temperature limited which set in Account see section 4 3 5 i30 i31 ...

Page 38: ...ogin if you have already created an account Click on the Camera list paired in your account via Android device or iPhone iPad and the Camera view will appear on screen You can easily stay connected with your favorite people places and pets with live video streaming At the website you can change the settings by following the Menu instruction steps ...

Page 39: ... must be reset again Please reset the Camera with the following procedure 1 Slide the ON OFF switch to ON 2 Press and hold the PAIR button on the underside of the Camera for 5 seconds until you hear Ready start for Pairing 3 Release the PAIR button and wait for the Camera to complete the internal reset procedure 4 You can add your camera again by following the steps 3 2 4 for Android device or 3 3...

Page 40: ...nection with the Wi Fi system If you forgot your password If you do not remember your password tap Forgot password and submit your e mail address A new password will be sent to your e mail address immediately Category Problem Description Error Solution Account I am unable to login even after registration Please check your user name and password Account I receive an error messagesaying Email ID is ...

Page 41: ...with your internet connection 2 If the problem remains please restart your Camera to check if this fixes the problem 3 Please restart your Wireless Router Viewing Camera When I am in remote mode the videostops after 5 minutes How do I view for longer WhenyouareaccessingyourCamera via a network different from your home network over internet your video times out after 5 minutes You can click on the ...

Page 42: ... Up While I am adding a new camera to my account I am not able to find any Cameras to add If you are trying to add a Camera which has previously been added into your account or another account you will firsthavetoresettheCamera This can be done by pressing and holding the PAIR button at the bottom of the Camera for 5 seconds General What are the supportedbrowsersfor accessing from my PC Mac On PC ...

Page 43: ... stable The Camera is connected to the Wi Fi network Connectivity Issues I am not able to access my Camera Please check if the Camera is within Wi Fi range If the LED on your Camera is slow blinking please try to move the Camera closer to the router for better Wi Fi range and try again Setting Up Duringsetupondevice for Android and iOS duringthelaststepIam not able to find my Camera and the setup ...

Page 44: ...his takes around 5 minutes We push upgrades from time to time to improve the Camera features General Which platforms are supported for accessing my Camera Windows 7 Windows 8 Java browser plug in needed Mac iOS version 10 7 or above Internet Explorer version 8 0 or above Firefox version 11 0 or above Chrome version 18 0 or above Safari version 5 1 or above Java version 7 or above Android version 4...

Page 45: ...le Chrome What should I do The following links take you to the troubleshooting guide for Google Chrome related issues http www hubble in General I am having problems accessingmyCameras from Google Chrome What should I do The following links take you to the troubleshooting guide for Safari on Mac http www hubble in General I am not able to access my Cameras on Internet Explorer I am using Internet ...

Page 46: ...Binatone select to install it iOS Device Open iOS APP StoreSM Select search Type Hubble Home The results will have Monitor Everywhere APP by Binatone Select to install it Setting up When the video is cut off the application attempts to reconnect and and results in lost sound and choppy video You will need to turn off the auto lock function of your smart device to ensure continuous video audio feed...

Page 47: ...m an outside network different from where you have your Camera e g 3G 4G or 4G LTE or your office network only two remote user plus two local users are allowed to access the same Camera Note that when one user is accessing the camera from Remote mode other users trying to access the same Camera through remote networks will get a camera busy notification Connectivity issues I found interference cau...

Page 48: ... forusewiththisproduct that itmanufactured to befree from defects in materials and workmanship under normal consumer usage for the period outlined below This Warranty is your exclusive warranty and is not transferable Who is covered This Warranty extends only to the first consumer purchaser and is not transferable What will BINATONE do BINATONE or its authorized distributor at its option and withi...

Page 49: ...IGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW...

Page 50: ...ult of MOTOROLA or BINATONE are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alterati...

Page 51: ...ense and risk to a BINATONE Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a warranty card was included in your box a completed warranty card showing the serial number of the Product d a written description of the problem and most importantly e your address ...

Page 52: ...receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the...

Page 53: ...evice must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils r...

Page 54: ...cations 8 Technical Specifications Camera Unit Wi Fi 802 11 b g n Image sensor Color CMOS Lens f 2 3 mm F 2 4 IR LED 7 pcs Power Adapter Input Output By Ten Pao International Ltd 100 240 VAC 50 60 Hz 300 mA 5 V DC 1000 mA ...

Page 55: ...ari are the trademarks of Apple Inc registered in the U S and other countries Android Google Play and Chrome are trademarks of Google Inc Wi Fi is a trademark of the Wi Fi Alliance Windows XP and Internet Explorer are trademarks of the Microsoft group of companies Oracleand Java are registered trademarks ofOracle and or itsaffiliates All other trademarks are the property of their respective owners...

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