Motorola SURFboard SB6180, Installation Manual

Page 1: ...M Installation Manual Motorola SURFboard SB6180 DOCSIS 3 0 Cable Modem ...

Page 2: ...duced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola Inc Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide without w...

Page 3: ...ealer or local power company Do not overload outlets or extension cords as this can result in a risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or agai...

Page 4: ...rect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is sub...

Page 5: ...Contact Information 1 Front and Rear Panel Overview 2 Connecting the Modem 3 Configuring TCP IP for Windows 7 4 Configuring TCP IP in Windows Vista 4 Configuring TCP IP In Windows XP 5 Renewing Your IP Address 5 Verifying Your IP Address in Windows 7 and Vista 6 Verifying Your IP Address in Windows XP 6 Troubleshooting 6 Wall Mounting the Modem 7 Wall Mounting Template 8 Product Specifications 9 ...

Page 6: ...ion for the modem SB6180 Install Sheet Provides basic information for setting up the modem Minimum System Requirements The SB6180 is compatible with the following operating systems Windows 7 Windows Vista Service Pack 1 or later Windows XP Service Pack 2 or later Mac 10 4 or later Ethernet connection only UNIX Ethernet connection only Linux Ethernet connection only Contact Information To learn add...

Page 7: ...ream receive channel connection 3 Green Non bonded upstream channel is connected Blue High speed Internet connection with bonded upstream channels Scanning for an upstream send channel connection 4 Green and flashing Blue High speed Internet connection Completing the startup process Scanning for an Internet connection 5 LINK Blue Indicates DOCSIS 3 0 mode contact your ISP to learn if the feature i...

Page 8: ...t the coaxial cable is connected to a cable outlet or splitter 2 Connect the other end of the coaxial cable to the cable connector on the modem Hand tighten the connectors to avoid damaging them 3 Plug the power cord into the Power port on the modem 4 Plug the other end of the power cord into an electrical wall outlet 5 Connect the Ethernet cable to the Ethernet port on the computer 6 Connect the ...

Page 9: ...btain DNS server address automatically 9 Click OK to save the TCP IP settings and close the Internet Protocol Version 4 TCP IPv4 Properties window 10 Click Close to close the Local Area Connection Properties window 11 Close the remaining windows and exit the Control Panel When you complete the TCP IP configuration go to Verifying the IP Address in Windows 7 Configuring TCP IP in Windows Vista 1 Cl...

Page 10: ...Vista prompts you to restart your computer Configuring TCP IP In Windows XP 1 Click Start 2 Click Control Panel 3 Click Network and Internet Connections Network Connections will vary according to settings 4 Click LAN or High Speed Internet connections 5 Select Properties from the drop down menu Be sure Internet Protocol TCP IP is checked 6 Select Internet Protocol TCP IP and click Properties 7 Ver...

Page 11: ...o display your IP configuration Troubleshooting Problem Possible Solution The system will not power on no icons are visible Check the ends of the plug connected to the modem and the electrical outlet Verify that the electrical outlet is working is the outlet controlled by a light switch Cannot send or receive data Check the coaxial cable connected to the modem and the wall outlet Hand tighten if n...

Page 12: ... NID It is recommended that you mount the modem to concrete masonry a wooden stud or some other solid wall material Use anchor bolts if necessary for example if you mount the unit on drywall 4 Position and secure the wall mounting template on the wall to mark the holes 9 0 mm 0 35 maximum screw head diameter 2 6 mm 0 10 maximum screw head thickness 2 5 mm 0 10 minimum screw head to wall spacing 5 ...

Page 13: ...B SURFboard SB6180 DOCSIS 3 0 Cable Modem Installation Guide 8 Wall Mounting Template CABLES For display end up mounting only For vertical mounting only 68 1 mm 2 68 68 1 mm 2 68 570878 001 b ...

Page 14: ...R H non condensing Downstream Modulation 64 or 256 QAM Downstream Channel Capture Two independent 32 MHz Wideband Tuners Maximum Theoretical Data Rate DOCSIS 343 072 Mbps 8 channels 42 884 single channel 256 QAM at 5 36 Msym s EuroDOCSIS 444 928 Mbps 8 channels 55 616 single channel 256 QAM at 6 952 Msym s Bandwidth DOCSIS 48 MHz 2 EuroDOCSIS 64 MHz 2 Symbol Rate DOCSIS 64 QAM 5 057 Msym s 256 QAM...

Page 15: ...er channel two channels in the TCS TDMA Pmin to 54 dBmV 32 QAM 64 QAM Pmin to 55 dBmV 8 QAM 16 QAM Pmin to 58 dBmV QPSK S CDMA Pmin to 53 dBmV all modulations where Pmin 17 dBmV 1280 kHz modulation rate Pmin 20 dBmV 2560 kHz modulation rate Pmin 23 dBmV 5120 kHz modulation rate Level range per channel three or four channels in the TCS TDMA Pmin to 51 dBmV 32 QAM 64 QAM Pmin to 52 dBmV 8 QAM 16 QAM...

Page 16: ...greements from the manufacturers of such Software The Software is never sold Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License Motorola and its 3rd party licensors retain the ownership of the Software You may USE the Software only in connection with the operation of the Product TRANSFER the Software including a...

Page 17: ...s otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions Nothing in this License constitutes a waiver of Motorola s rights under United States copyright law This License and your rights regarding any matter it addre...

Page 18: ...ur Service Provider if you experience problems with this Product General Information The warranties described in this Section shall not apply i to any Product subjected to accident misuse neglect alteration Acts of God improper handling improper transport improper storage improper use or application improper installation improper testing or unauthorized repair or ii to cosmetic problems or defects...

Page 19: ...OR FROM ANY BREACH OF WARRANTY EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL MOTOROLA S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT These matters are governed by the laws of the Commonwealth of Pennsylvania without regard to conflict of laws principles and excluding the provisions of the United Nations Convention on Contracts for the International S...

Page 20: ...m Motorola Inc 101 Tournament Drive Horsham PA 19044 U S A http www motorola com 570878 001 b 03 10 ...