9
1.
Be sure your phone is plugged in to the
Green Phone Port 1
on
the rear panel of the Vonage Device, and that it is disconnected
from the wall jack that a traditional phone uses.
2.
Reset all of your equipment as described on page 8. After you
reset all your equipment, pick up your telephone handset to
listen again for a dial tone.
If your Internet connection works, but you
don't hear a dial tone or a voice recording:
Power
– When the power light stops blinking and is a solid green,
this indicates that your Vonage Device has started up properly.
Note that both the power light and the phone light must be solid
in order to make a phone call.
Internet
– Solid light indicates connectivity to your router or
network. Whenever there is activity, this light will blink.
Ethernet
– Solid light indicates connectivity to your computer
whenever there is activity this light will blink.
Phone 1 & 2
– Solid light indicates that phone lines are ready for
Vonage Internet telephone or FAX calls. Blinking green light
indicates the phone for that line is ringing or off the hook.
Blinking orange light indicates that you have voice mail.
HINT: When the Vonage Device is downloading/upgrading firmware from
Vonage, the lights will blink rapidly in unison.
How to read the lights on your Vonage
®
Device:
Phone
Internet
Ethernet
Power
