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45

TROUBLESHOOTING (cont.)

Troubleshooting - Table 2

If conditions persist after the above remedies have been taken, turn the unit off, 
unplug the power cord from the power supply outlet, and contact your MovinCool 
dealer or a qualified technician.

Condition

Check 

Area

Possible Cause

Remedy

Unit does 
not 
operate at 
all.

LCD 
displays 
self-
diagnostic 
codes.

HP

High pressure 
protection is 
activated.

1. Clean the air filters.
2. Ensure 24 inch (610 mm) 

clearance in front of the unit air 
inlets.

3. Check operating temperature 

and humidity condition.

4. Ensure air flow is not blocked 

or restricted.

5. Press and hold FAN+ and -FAN 

buttons for 5 seconds to reset.

AS

Optional 
condensate 
pump and/or 
connection 
error

1. Check the drain line for kink, 

blockage and improper routing.

2. Identify and correct condition.
3. Press and hold FAN+ and -FAN 

buttons for 5 seconds to reset.

CF

Refrigerant 
problem

Contact your dealer or a qualified 
technician.

E1

RTS thermistor 
failure

Contact your dealer or a qualified 
technician.

E2

ODS thermistor 
failure

E3

CTS1 thermistor 
failure

E4

CTS2 thermistor 
failure

E5

CTS3 thermistor 
failure

LCD 
displays 
notification.

OUTSIDE 
OPERATING 
RANGE

Unit is 
operating 
outside 
operating 
range.

Check product specification for 
temperature operating range.
Press any key to exit.

DEFROST Unit is under 

defrost control.

Wait until defrost control is 
completed.

Summary of Contents for CLIMATE PRO 12

Page 1: ...al Number Range 0915XXXXH12 to Present From September 2015 to Present READ THIS MANUAL CAREFULLY FOR INSTRUCTIONS ON CORRECT INSTALLATION AND USAGE AND READ ALL SAFEGUARDS SECCI N EN ESPA OL SECTION E...

Page 2: ...Month Model Sequential Number Year 2015 DENSO PRODUCTS AND SERVICES AMERICAS INC All rights reserved This book may not be reproduced or copied in whole or in part without the written permission of th...

Page 3: ...OPERATION MANUAL CLIMATE PRO 12...

Page 4: ...d Supplied 16 External Warning Device Connection 17 External Alarm Device Connection 19 FEATURES 21 OPERATION 22 Operation Modes 22 Control Panel 23 LCD Indicators 24 Set Clock 25 Cool Mode Operation...

Page 5: ...Y MAINTENANCE 42 Emptying the Drain Tank 42 Air Filter Maintenance 42 Removing the Air Filters 42 Cleaning the Air Filters 42 SEASONAL MAINTENANCE 43 In Season 43 Off Season 43 TROUBLESHOOTING 44 TECH...

Page 6: ...to keep this operation manual on hand for reference Components and or procedures are subject to change without prior notice Definition of Terms WARNING Describes precautions that should be observed in...

Page 7: ...eceptacle that plugs into the appliance The marked rating of the extension cord should be 125 V 15 A or equivalent This unit is equipped with a 10 feet 3 0 m UL recognized LCDI power cord If replaceme...

Page 8: ...owing items 1 Climate Pro 12 Unit 1 2 Operation Manual 1 3 Product Registration 1 Note If any of these items were not included in the box or appear damaged please contact your MovinCool dealer for rep...

Page 9: ...ater Do not use the unit in an environment which contains excessive amounts of corrosive gas or vapor Do not use in areas where the temperature is outside the allowable operating range Do not install...

Page 10: ...oving the Unit Unlock the casters and push the unit using the side handles to a flat level surface and set the casters back to the LOCKED position ILL00962 00 Right Side Handle Left Side Handle ILL000...

Page 11: ...mate Pro 12 works more efficiently with optional accessories set up and configured for cooling and heating application The most common setup configurations are 1 Spot Cooling Heating Configuration 2 S...

Page 12: ...ire grounding type appliance extension cord having a 3 blade and a 3 slot receptacle that plugs into the appliance The marked rating of the extension cord should be the following rating or equivalent...

Page 13: ...cted first before further use Using the device beyond the recommended voltage poses risk to users Conductors inside this cord are surrounded by shields which monitor leakage current These shields are...

Page 14: ...onnect power before installation Beware that some residual voltage may remain in the unit immediately after the power is disconnected External Millivolt Thermostat Connection Optional Accessory 1 Sele...

Page 15: ...gh the hole in the rear panel 8 Connect the millivolt thermostat wires to the terminal block according to the connection table shown below 9 Reinstall the service panel to the unit 10 Refer to page 31...

Page 16: ...hole in the rear panel 2 Connect the 24VAC thermostat wires to the terminal block according to the connection table shown above 3 Remove the jumper plug from the terminal block Note Keep this jumper p...

Page 17: ...lectrical work must be performed by qualified personnel Otherwise it may result in personal injury and or damage to the unit Disconnect power before installation Beware that some residual voltage may...

Page 18: ...nt External Warning Device Connection cont 5 Connect the warning signal wires to the terminals OS 1 and OS 2 as shown in the above figure 6 Reinstall the service panel to the unit Service Box Warning...

Page 19: ...een RESET WARNING All electrical work must be performed by qualified personnel Otherwise it may result in personal injury and or damage to the unit Disconnect power before installation Beware that som...

Page 20: ...arm Device Connection cont 5 Connect the alarm signal wires to terminal AI 1 and AI 2 and or FA 1 and FA 2 as shown in the above figure 6 Reinstall the service panel to the unit ILL00775 00 Service Bo...

Page 21: ...set point temperature can be adjusted to maximum or minimum value depending on selected COOL or HEAT mode 5 Automatic restart feature when the power is lost and regained The unit returns to the same...

Page 22: ...es Set point temperature range 55 F 80 F 13 C 27 C Note When FAN mode is set to AUTO the fan operates within 1 minute after the compressor operates When the ambient temperature falls outside the opera...

Page 23: ...de in Green color for normal operation 3 MODE Button Select operation mode Fan Only Cool and Heat 4 MENU ESC Button Display the menu selection screen or to escape from the menu selection screen 5 ENTE...

Page 24: ...6 Fan Only Cool Heat Indicate operating mode 7 Fan Mode Indicate AUTO or ON 8 Fan Speed Indicate HI MID or LO 9 External Indicate external millivolt or 24VAC thermostat is connected 10 Program Running...

Page 25: ...week hour and minute 3 Use TEMP or TEMP button to select day of the week then press ENTER button to confirm Follow the same procedure to set hour and minute 4 Once the minute has been selected press E...

Page 26: ...MODE button once The operation status screen displays the current operation mode Press TEMP or TEMP button to go to COOL then press ENTER button to select 3 LCD displays a confirmation screen as shown...

Page 27: ...current operation mode Press TEMP or TEMP button to go to HEAT then press ENTER button to select 3 LCD displays a confirmation screen as shown on the right 4 Use TEMP or TEMP button to change set poin...

Page 28: ...ays the previous mode 2 If the unit is in operation simply press MODE button once The operation status screen displays the current operation mode Press TEMP or TEMP button to go to FAN ONLY then press...

Page 29: ...minute LCD displays the previous mode Key Lock and Unlock Key lock is a feature under Menu and disables all buttons on the control panel except MENU ESC button 1 Press MENU ESC button to go to MENU U...

Page 30: ...MODE and press ENTER button to confirm 3 Use TEMP or TEMP to select fan mode for heating or cooling then use FAN or FAN button to select AUTO or ON and press ENTER button to confirm LCD Brightness Ad...

Page 31: ...pressed for 1 minute LCD displays the previous mode 2 Use TEMP or TEMP to select EXTERNAL THERMOSTAT and press ENTER button to confirm LCD displays a notification screen 3 Use TEMP or TEMP button to s...

Page 32: ...and press ENTER button to confirm Repeat this step There are 10 available program slots P1 P10 Program slots that have been set are indicated in a square box Note Program counts period from the start...

Page 33: ...ture and press ENTER button to confirm 4 Use FAN or FAN button to scroll through the set program slots and view its content Clearing All Programs Slots This feature clears the program in all the slots...

Page 34: ...Note If no button is pressed for 1 minute LCD displays the previous mode 2 Use TEMP or TEMP button to select PROGRAM OPERATION and press ENTER button to confirm 3 Select SET under program operation f...

Page 35: ...ess ENTER button to confirm 3 Select START under program operation feature and press ENTER button to confirm 4 LCD displays a confirmation screen as shown on the right Note When program starts running...

Page 36: ...if the unit was in standby mode LCD only shows room temperature and Press MENU to continue Note If no button is pressed for 1 minute LCD screen displays the previous mode 2 Press MENU ESC button to g...

Page 37: ...ic codes with backlight in orange color to easily distinguish from normal operation conditions Self Diagnostic Codes Table 1 Note Use TEMP or TEMP button to scroll down the LCD screen with mark Code C...

Page 38: ...Self Diagnostic Codes Table 2 Code Condition LCD Dispaly and Description AS Optional condensate pump error CF Cooling or heating function failure E1 RTS thermistor failure E2 ODS thermistor failure IL...

Page 39: ...Self Diagnostic Codes cont Self Diagnostic Codes Table 3 Code Condition LCD Dispaly and Description E3 CTS1 thermistor failure E4 CTS2 thermistor failure E5 CTS3 thermistor failure ILL00837 00 ILL008...

Page 40: ...Note To empty the drain tank while the unit is in operation press START STOP button to turn the unit off If a program is running stop program operation first see Program Operation and Schedule sectio...

Page 41: ...discharging the water out from the reservoir When the water level drops below level B the condensate pump stops and the compressor restarts Note If for any reason the water level exceeds that of level...

Page 42: ...and Schedule section 2 Open the side panel filter door and carefully remove the filter by pulling out the wire frame at two points shown in the figure 3 Open the front panel filter door and carefully...

Page 43: ...e drain tank and empty the water If damage is found replace it 5 Check the exterior of the unit If dirty clean with a damp cloth or mild nonabrasive cleaner If any part requires repair or replacement...

Page 44: ...he ground fault protective breaker LCDI power cord Power cord is tripped Reset the power cord Power cord is damaged Replace the power cord Fuse on the relay board Fuse is blown Check a fuse on the rel...

Page 45: ...icted 5 Press and hold FAN and FAN buttons for 5 seconds to reset AS Optional condensate pump and or connection error 1 Check the drain line for kink blockage and improper routing 2 Identify and corre...

Page 46: ...Set point temperature Room temperature reached the set point temperature and the unit is stopped Adjust the set point temperature Air volume change during COOL mode operation Fan speed indicates LO bu...

Page 47: ...A Heating Performance Rating Condition AHAM RAC 1 2008 Indoor Heat Exchanger 70 F 21 1 C 56 RH Outdoor Heat Exchanger 47 F 8 3 C 73 RH Heating Capacity 9 900 Btu h 2 900 W Power Consumption 1 25 kW C...

Page 48: ...et Air Temperature Max 95 F 35 C 60 RH Min 65 F 18 C 50 RH Heating Operating Condition Range Without duct Max 80 F 26 7 C 50 RH Min 40 F 4 4 C 50 RH With duct Max 80 F 26 7 C 50 RH Min Indoor Heat Exc...

Page 49: ...lterations to the products vii use with parts or devices not supplied or approved by DENSO viii improper installation or service ix shipping damage to any units or spare parts during shipping This inc...

Page 50: ...P N 484007 4090EN First Issue September 2015...

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