Problem Report Form
C168P
Customer name:
Company:
Tel:
Fax:
Email:
Date:
1.
Moxa Product
: C168P
Serial Number
: ____________
2.
Moxa Driver Version
: ________________
3.
Moxa hardware settings
:
3.1 Please check the hardware configuration by IO-IRQ.EXE from DOS or Windows 95/98 DOS
Prompt.
PORT
1
2
3
4
5
6
7
8
I/O
IRQ
Interrupt Vector: ________
3.2 Jumper JP1 on the board:
o
open
o
short
4.
Operating System
:
o
Windows 95
o
Windows 98
o
Windows NT 3.51
o
Windows NT 4.0
o
DOS
o
Others
5.
PC Host
: Make _________ Model _________
6.
CPU
:
Speed _____MHz Make ______ Model ______
7.
BIOS
:
Make __________________ Version _______
8.
Problem Description
: Please describes the problem as clearly as possible, including the error message
you see. We may have to follow your description to reproduce the problem.
o
Board not found.
o
Board found, but can’t transfer data.
o
Can transfer data, but lose data.
o
Can transfer data, but with garbled data.
o
Others. Detailed error message description is recommended:
Summary of Contents for C168P
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