Problem Report Form
Industio
CI-134 Series
Customer name:
Company:
Tel:
Fax:
Email:
Date:
1.
Moxa Pr oduct
: CI-134 Series
Model
:
o
CI-134
o
CI-134I
o
CI-134IS
Ser ial Number
: ____________
2.
Moxa Dr iver Ver sion
: ________________
3.
Moxa har dwar e settings
:
3.1 Please check the hardware configuration for I/O, IRQ, and speed, via running IO-IRQ.EXE from DOS or
Windows 95/98 DOS Prompt. And also check the switch settings for interface and data mode for each port.
PORT
1
2
3
4
5
6
7
8
I/O
IRQ
Speed
(High/Normal)
Interface
(RS-422/RS-485)
RS-485 Data Mode
(AUTO/RTS)
Interrupt Vector: ________
3.2 CAP Jumper JP1 on the board:
o
open
o
short
4.
Oper ating System
:
o
Windows 95
o
Windows 98
o
Windows NT 3.51
o
Windows NT 4.0
o
DOS
o
Windows 3.x
o
Others
5.
PC Host
:
Make _________ Model _________
6.
CPU
:
Speed _____MHz Make ______ Model ______
7.
BIOS
:
Make __________________ Version _______
8.
Pr oblem Descr iption
: Please describes the problem as clearly as possible, including the error message you see.
We may have to follow your description to reproduce the problem.
o
Board not found.
o
Board found, but can’t transfer data.
o
Can transfer data, but lose data.
o
Can transfer data, but with garbled data.
o
Others. Detailed error message description is recommended:
