MPC Profile 6.5, Technical Reference Manual

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Page 3: ...io jacks 13 Installing a printer scanner or other device 14 Chapter 2 Upgrading Your Computer 15 Opening the case 16 Removing the back panel 16 Replacing the back panel 17 Replacing the processor fan 18 Installing memory 19 Replacing the power supply 20 Replacing the memory card reader 21 Replacing an optical disc drive 21 Replacing the diskette drive 22 Replacing the hard drive 23 Adding or repla...

Page 4: ...g 38 Internet 38 Modem cable or DSL 39 Modem dial up 39 Networking 41 Memory card reader 42 CD or DVD drives 42 Hard drive 43 Diskette drive 43 File management 44 Keyboard 44 Mouse 45 Monitor 45 Sound 46 Power 46 Passwords 46 Add in cards 46 Recovering your system 47 Recovering pre installed software and drivers 47 OS Recovery CD 47 Using Microsoft System Restore 48 Telephone support 51 Before cal...

Page 5: ...CHAPTER1 1 Getting Started Getting help System Specifications Checking out your computer Setting up your computer ...

Page 6: ...iled specifications Contact information The label on the side of your computer case contains information that identifies your computer model and serial number Technical Support will need this information if you call for assistance Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the side of your computer includes the product key code for your operating...

Page 7: ...Audio integrated Headphone microphone ports Built in I O 8 USB ports 6 back 2 side 1 parallel 1 serial 2 PS 2 1 VGA DVI in 1 RJ 45 Graphics Intel integrated graphics w DVMT X16 Graphics card support Dual Monitor Support w add in card Expandability 2 PCI one full height one half height 1 mini PCI 1 PCI Express x 16 1 mini card ...

Page 8: ...nal Insert a memory card from a digital camera MP3 player PDA cellular telephone or other devices into the memory card reader Diskette drive optional Insert a standard 3 5 inch diskette into the optional diskette drive Power button and power indicator Press this button to turn the power on or off You can also configure the power button to operate in Standby Resume mode or Hibernate mode The power ...

Page 9: ...re plugged into the side ports through this opening Power connector Plug the power cord into this connector Kensington lock slot Attach a cable lock to this slot to prevent unauthorized opening modification and theft of your computer Opening for cables Power connector Kensington lock slot ...

Page 10: ... into this jack This jack is color coded red or pink Headphone jack Plug powered analog front speakers an external amplifier or headphones into this jack This jack is color coded green Side port cover Remove this cover to access the ports underneath such as USB parallel serial IEEE 1394 FireWire and audio jacks For more information see Side port panel on page 7 Back panel release latches For servi...

Page 11: ...computer s hardware options and port locations may vary from these illustrations Headphone front speaker out jack Microphone or center subwoofer out jack PS 2 keyboard port USB ports Serial port VGA in port USB ports Digital DVI video in port optional Parrallel port Expansion card slots Line in rear speaker out jack PS 2 mouse port RJ 45 ...

Page 12: ...e of the following Headphone Plug headphones or amplified speakers into this jack Default Stereo out Plug your front left and right speakers into this jack For information on configuring this jack see Configuring the audio jacks on page 13 If the back of your computer has three audio jacks this jack is the headphone analog speaker line out jack Plug powered speakers an external amplifier or headph...

Page 13: ...n the right side of your computer For its location see Side port panel on page 7 2 Insert the other end of the network cable into a cable modem DSL modem or network jack Connecting a dial up modem Your computer may have a 56K modem that you can use with a standard telephone line to connect to the Internet or fax documents To connect the modem 1 Insert one end of the modem cable into the modem jack...

Page 14: ...ou should complete the following steps 1 Save any work you want to keep and exit all open applications 2 Make sure that ALL disk activity has completely stopped The floppy and hard disk drive indicator LEDs should be off and the floppy drive motors should stop 3 Refer to Windows Help Press F1 for specific instructions about the operating system you are using Manual Shutdown There are only two situ...

Page 15: ...ock icon then click Restart Your computer turns off then turns on again OR Click Start click Shut Down select Restart from the drop down list then click OK 2 If your computer does not turn off press and hold the power button until the computer turns off about five seconds then press it again to turn the computer back on Warning If you have not encountered one of these situations shut the system of...

Page 16: ...ols Press the or buttons on the right side of your computer OR If you are using external speakers turn the knob on the front of the speakers OR Use the mute and volume control buttons on the keyboard For more information see on page 11 To adjust the volume from Windows 1 Click Volume on the taskbar The volume control slider opens 2 Click and drag the slider up to increase volume and down to decrea...

Page 17: ...audio device s to the computer audio jack s 2 Click Start then click Control Panel The Control Panel window opens 3 Click Hardware and Sound Sound the Playback tab then click Configure OR If your computer has the Realtek Sound Effect Manager installed double click the Sound Effect Manager icon on the taskbar The Realtek dialog box opens 4 Follow the on screen instructions to configure the audio ja...

Page 18: ...evice whenever you plug it into the appropriate port When you use an USB device for the first time your computer will prompt you to install any software the device needs After doing this you can disconnect and reconnect the device at any time Parallel and serial port devices are not plug and play See the device documentation for detailed information and installation instructions Important Before y...

Page 19: ...processor fan Installing memory Replacing the power supply Replacing the memory card reader Replacing an optical disc drive Replacing the diskette drive Replacing the hard drive Adding or replacing an expansion card Replacing the BIOS battery Replacing the system board ...

Page 20: ...tal surface on the side of the computer 3 Before working with new or replacement computer components follow these guidelines Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold expansion cards by their edges or their metal mounting br...

Page 21: ... the back of the case then lift the back panel away from the case Replacing the back panel To replace the back panel 1 Slide the tabs on the top of the panel into the slots in the top of the case 2 Swing the lower part of the panel down and against the computer until it clicks into place Slots ...

Page 22: ...processor fan 1 Remove the back panel by following the instructions in Opening the case on page 16 2 Slide the processor fan s release lever to the left 3 Swing the top part of the fan away from the computer 4 Rotate the fan down until it stops 5 Unplug the fan s power cable from the system board 6 Slide the fan out of the computer 7 Plug the new fan s power cable into the system board ...

Page 23: ...module banks on your system board 4 If you are removing a DIMM from the memory module bank gently pull the plastic tabs away from the sides of the memory module and remove it OR If you are adding a DIMM to an empty memory module bank gently pull the plastic tabs away from the sides of the memory module bank 5 Align the notches on the new DIMM with the notches on the memory module bank and press th...

Page 24: ...n by following the instructions in Replacing the processor fan on page 18 3 Unplug the power supply from the system board 4 Pull the power supply release lever out toward you until the power supply slides freely then slide the power supply out of the computer 5 Slide the new power supply into the power supply bay until it clicks into place 6 Plug the new power supply into the system board 7 Replac...

Page 25: ...ide the card reader release lever forward away from you to lock the card reader into place 7 Lay the computer face down then reconnect the cable to the card reader 8 Replace the power supply by following the instructions in Replacing the power supply on page 20 9 Replace the back panel by following the instructions in Replacing the back panel on page 17 Replacing an optical disc drive To add or re...

Page 26: ... the instructions in Replacing the power supply on page 20 You do not need to unplug the power supply from the system board 3 Pull the diskette drive release latch out toward you 4 Slide the diskette drive out toward you until it stops then unplug the cables from the drive 5 Return your computer to its upright position then slide the diskette drive out the front of the computer 6 Slide the new dri...

Page 27: ...n Replacing the back panel on page 17 Replacing the hard drive To replace the hard drive 1 Remove the back panel by following the instructions in Opening the case on page 16 2 Unplug the cables from the hard drive 3 Push the hard drive release lever to the left then pull the lever out toward you as far as the lever will go The lever pulls the hard drive out 4 Grasp the hard drive itself then pull ...

Page 28: ...f you are using the new hard drive as your primary drive install Windows using the operating system DVD that came with your computer For more information on restoring your system see Recovering your system on page 47 Adding or replacing an expansion card You can install a half height PCI card a full height PCI card or a video card in your computer Installing a half height expansion card To install...

Page 29: ...back panel on page 17 Installing a full height expansion card To install a full height expansion card 1 Remove the back panel by following the instructions in Opening the case on page 16 2 Remove the PCI riser card by pulling on its green handle 3 Press the two tabs on the card retention lever together then lift the card retention lever out of the way Caution Do not touch the contacts on the botto...

Page 30: ...to the handle 5 Slide a PCI card into the PCI slot or slide a graphics card into the graphics card slot You can slightly seesaw the card end to end to help insert the card but do not bend the card sideways 6 Press the card retention lever down until it clicks into place 7 Replace the PCI riser card by sliding it back into place 8 Replace the back panel by following the instructions in Replacing th...

Page 31: ...ocessor fan on page 18 6 Locate the old battery on the system board and note its orientation You will need to install the new battery the same way 7 Push the battery release tab The battery pops out of the socket 8 Make sure that the positive side of the new battery is facing up then press the battery into the socket until it snaps into place 9 Replace the processor fan by following the instructio...

Page 32: ...ng the instructions in Replacing the processor fan on page 18 4 Loosen the four screws that secure the heat sink to the processor then remove the heat sink The screws are captive screws so they will not fall out of the heat sink 5 Disconnect the power and data cables from the system board noting their locations and orientation You will reconnect the cables after you install the new board You can a...

Page 33: ...ews you removed previously 9 Replace the heat sink and tighten the four captive screws 10 Replace the processor fan by following the instructions in Replacing the processor fan on page 18 11 Replace the riser card assembly by following the instructions in Adding or replacing an expansion card on page 24 12 Replace the back panel by following the instructions in Replacing the back panel on page 17 ...

Page 34: ...CHAPTER 2 Upgrading Your Computer 30 ...

Page 35: ...CHAPTER3 31 Maintaining Your Computer Caring for your computer Cleaning your computer Operating Environment ...

Page 36: ... When storing your computer for an extended period of time unplug AC power Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best You may want to gather these items and put together a computer cleaning kit A soft lint free cloth An aerosol can of air that has a narrow straw like extension Cotton swabs An optical disc drive cl...

Page 37: ... free cloth Cleaning optical discs Optical discs CDs DVDs and Blu ray Discs get dirty from frequent handling To clean an optical disc Wipe from the center to the edge not around in a circle using a product made especially for the purpose Backing up files Even with today s technology data loss can occur at any time We highly recommend that you back up data files often A large number of backup syste...

Page 38: ...can produce condensation that can damage individual components or destroy your system Temperature and Humidity Operational Levels Other Environmental Concerns High levels of dust dirt or smoke can also damage your computer Place the computer in an area with good ventilation Periodically check the computer s case side and bottom to ensure that dust or dirt is not accumulating on the vents Vibration...

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Page 40: ...CHAPTER 3 Maintaining Your Computer 36 ...

Page 41: ...CHAPTER4 37 Troubleshooting Safety guidelines First steps Troubleshooting Recovering your system Telephone support ...

Page 42: ...nternet If you are using a dial up modem make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack See your setup poster to make sure that the connections have been made correctly OR If you are using a cable or DSL modem make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack See your setup poster to make sure that the c...

Page 43: ...ith your Internet service provider ISP is set up correctly Contact your ISP for technical support Modem cable or DSL For troubleshooting information See the documentation that came with your cable or DSL modem Contact your Internet service provider ISP Modem dial up Your modem does not dial or does not connect Make sure that the modem cable is plugged into the modem jack and not the Ethernet netwo...

Page 44: ...he telephone line may be too noisy You cannot connect to the Internet The ISP may be having technical difficulties Contact your ISP for technical support See if the modem works with a different communications program The problem may be with just one program Review the troubleshooting information under Internet on page 38 Your 56K modem does not connect at 56K Current FCC regulations restrict actua...

Page 45: ... the Modem tab then adjust the Speaker volume control 5 Click OK twice to close the Phone and Modem Options dialog box Networking You cannot connect to your company network Every network is unique Contact your company computer department or network administrator for help You cannot see the other computers on your network Make sure that your Ethernet cable is plugged into the Ethernet jack on your ...

Page 46: ...in Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the CD or DVD drive If you are trying to play a DVD make sure that you have a DVD drive Your computer may be experiencing some temporary memory problems Shut down and restart your computer Some music CDs have copy protection software You may not be able to play these CDs on your computer Clean the disc ...

Page 47: ...iles from the hard drive using Disk Cleanup For more troubleshooting on file management see File management on page 44 Empty the Recycle Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin Save your files to another drive If the hard drive is full copy any files not regularly used to backup media then delete them from the hard drive You see a Data error message This may be t...

Page 48: ...le holding down the SHIFT key the file cannot be restored To restore deleted files 1 Double click the Recycle Bin icon 2 Right click the file you want to restore then click Restore The file is restored to the place where it was originally deleted from If the Recycle Bin was emptied before you try to restore a file the file cannot be restored Keyboard The keyboard does not work Make sure that the k...

Page 49: ...s clean and free of debris Monitor The screen resolution is not correct Change the screen resolution from the Display Settings dialog box The computer is running but there is no picture Adjust the brightness and contrast controls to the center position The color is not uniform Make sure that the monitor warms up for at least 30 minutes before making a final judgment about color uniformity Make sur...

Page 50: ...our computer is turned on If your computer is plugged into a surge protector make sure that the surge protector is connected securely to an electrical outlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on Make sure that the power cord is free from cuts or damage Replace any damaged cables Passwords Your computer does not accep...

Page 51: ...recover software that did not come pre installed on your system you need to follow that software s installation instructions Preparing for software and device driver recovery You can usually recover your pre installed software and drivers from your hard drive However if you ever re install Windows from the Windows DVD or install a new hard drive you will need to recover your pre installed software...

Page 52: ...l the additional drivers at this time 4 After the drivers have been installed you can install application and system software For more information refer to the Installing Software section Using Microsoft System Restore Microsoft System Restore periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to o...

Page 53: ...box appears 4 Click Yes Your system is restored using the restore point you specified Manually creating a restore point To manually create a restore point 1 Click Start Control Panel System and Maintenance then click Backup and Restore Center The Backup and Restore Center opens 2 On the left side of the window click Create a restore point or change settings then click Next The System Properties di...

Page 54: ...R 4 Troubleshooting 50 3 Click Create The Create a restore point dialog box opens 4 Type a description for the restore point such as the date and time then click Create The restore point is created 5 Click OK ...

Page 55: ...ee the manufacturer s documentation and technical support resources If you have how to questions about using a program see Online Help Printed documentation The Microsoft Windows documentation The software publisher s Web site See the Troubleshooting section of this chapter Have your customer ID serial number and order number available along with a detailed description of your problem including th...

Page 56: ...CHAPTER 4 Troubleshooting 52 ...

Page 57: ...APPENDIXA 53 Legal Notices Important safety information Regulatory compliance statements Environmental information Notices ...

Page 58: ...ged into the extension cord does not exceed the extension cord ampere rating n If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges Care during use n Do not walk on the power cord or allow anything to rest on it n Do not spill anyt...

Page 59: ... modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company A telephone line cord with a modular plug is required for use with this device The modem is designed to be...

Page 60: ... Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the pow...

Page 61: ...chased contains extracted natural resources that have been used in the manufacturing process This product may contain substances known to be hazardous to the environment or to human health To prevent releases of harmful substances into the environment and to maximize the use of our natural resources MPC provides the following information on how you can responsibly recycle or reuse most of the mate...

Page 62: ...apply for tech support MPC s return policy does not include return freight and original shipping handling charges and a restocking fee may be charged All return and warranty periods begin on shipping date All sales are controlled by MPC s current terms and conditions of sale and limited warranty available on MPC s website or from its sales representatives On site service is provided at MPC s sole ...

Page 63: ... speaker 8 headphone 8 keyboard 6 8 line in 8 line out 8 microphone 6 8 modem 9 mouse 6 8 network 9 parallel 8 power 5 power cord 5 printer 6 8 PS 2 keyboard 8 PS 2 mouse 8 scanner 6 8 serial 8 side speaker 8 universal 13 46 USB 6 8 Zip drive 6 8 D digital camera locating USB port 6 8 serial port 8 DIMM See memory diskette troubleshooting 43 diskette drive troubleshooting 43 documentation Using Yo...

Page 64: ...ng off computer 10 turning on computer 10 power button 4 printer installing 14 parallel port 8 troubleshooting 46 USB port 6 8 programs closing unresponsive 11 PS 2 port keyboard 8 mouse 8 R RAM See memory rebooting computer 11 recordable drive 4 locating 4 resetting computer 11 restarting computer 11 Resume mode 4 S safety caring for notebook 32 general precautions 54 guidelines for troubleshooti...

Page 65: ...ff computer 4 10 11 turning on computer 4 10 U uninterruptible power supply UPS 9 UPS 9 USB port 6 8 14 V volume adjusting 12 adjusting modem 41 controls 12 muting 12 troubleshooting 46 W Windows Product Key Code 2 wired Ethernet troubleshooting 41 working safely 9 Z Zip drive 33 ...

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Page 68: ...EMA001131 00 MAN PFL 6 5 HW REF R1 3 08 ...