11
1
Introduction
Requesting Service
Follow the actions in the troubleshooting tables in Chapter 5. Most problems
can be easily resolved using these tables. If you are unable to resolve the
problem, you may want to request service from your InfoPrint Solutions
service team.
You may call for service free of charge during the printer's warranty period.
You can obtain service after the warranty period has expired if you sign a
service contract agreement with an authorized service provider. You also can
obtain service on a billable-per-call basis after the warranty period has
expired. Please have your service contract information and printer serial
number available when you call. The four digit machine type is 5403.
Please enter this number when prompted.
NOTE:
Technical support is also available from the InfoPrint Solutions
Company Printing Systems Division home page at:
http://www.infoprint.com
The 6700-M40 Thermal Printer
The 6700-M40 series consists of a family of high quality, direct thermal and
thermal transfer printers specifically designed for printing labels and tags from
any MS-DOS
®
, Windows
®
, or ASCII based compatible computer.
The 6700-M40 series is comprised of the products detailed in Table 1.
NOTE:
All models are RFID Ready.
Table 1. 6700-M40 Thermal Printer Max Print Speed, Print Density, and
Max Print Width
Model
Max Print
Speed (ips)
Printing
Density (dpi)
Max Print
Width (inches)
6700-M40
10
203
4.1
6700-M40
10
305
4.1