22
Troubleshooting
The player cannot be
turned on.
Please make sure the battery is installed correctly. Check
if the player is powered on or not
No voice can be heard
from the earphone.
Please make sure the Volume button is not at the Zero
position and the earphone is properly connected.
Please make sure the earphone is clean
The damaged MP3 may create noises at different levels
and even it cannot play the music. Please keep the intact
files.
Words on display are
deformed.
Please make sure that you have selected the correct
language.
FM does not have good
receiving performance.
Adjust the position between the earphone and the player.
Turn off the electric devices nearby.
The Player is totally
blocked
Reset the firmware as explained on page 22
The player cannot
download the music
properly.
Check to see if the USB wire is damaged and if it is
properly connected.
Check to see if the driver is properly installed.
Check to see if there are any blank memories.