Mr. Coffee BMH Series, User Manual

10

11

Do you still have questions? You can call us toll-free at the MR. COFFEE

®

 Consumer Service 

Department 1-800-MR. COFFEE® (1-800-672-6333) or you can visit us at www.mrcoffee.com

THE COFFEE 
GROUNDS 
PRODUCED  
ARE  
INSUFFICIENT

•  Grinder setting is incorrect
•  Insufficient amount of whole beans in 

hopper

•  Ground coffee chamber moved out of 

position during operation

•  Top Burr Mill is not in proper position

•  Unit and Burr Mill are not clean

•  There is a foreign object between the 

two Burr Mills

•  SET GRINDER SETTING CORRECTLY
•  ADD BEANS TO HOPPER

•  PLACE CHAMBER IN PROPER POSITION

•  UNPLUG UNIT, PLACE TOP BURR MILL IN 

PROPER POSITION

•  CLEAN UNIT, UNPLUG IT AND CLEAN BURR 

MILL

•  UNPLUG UNIT AND CAREFULLY DISLODGE 

FOREIGN OBJECT

THE SIZE OF 
GROUND  
COFFEE 
PARTICLES  
IS NOT 
CONSISTENT

• Unit and Burr Mill are not clean

•  There’s a foreign object between the 

two Burr Mills

• Grind setting is not correct

•  CLEAN UNIT, UNPLUG IT AND CLEAN BURR 

MILL

•  UNPLUG UNIT AND CAREFULLY DISLODGE 

FOREIGN OBJECT

•  TURN HOPPER TO CORRECT GRIND SETTING

THE UNIT  
STOPS  
GRINDING

•  Grind setting is incorrect
•  Ground coffee chamber is not in 

correct position

•  Start/Stop button has been pressed

•  The unit has been unplugged
•  There’s a power outage
•  Ground coffee chamber is full and is 

clogging the Burr Mill compartment

•  Motor has overheated, thermal fuse 

is open

•

  SET GRIND SETTING CORRECTLY

• PLACE CHAMBER IN PROPER POSITION

•  PRESS AND HOLD BRIEFLY START/STOP 

BUTTON AGAIN

• PLUG UNIT IN
• WAIT FOR POWER TO BE RESTORED
•  REMOVE CHAMBER, EMPTY AND 

REPLACE; UNPLUG UNIT AND CLEAN 
BURR MILL COMPARTMENT IF NEEDED

•  UNPLUG UNIT FOR AT LEAST AN HOUR 

THEN PLUG BACk IN AND USE AS 
NEEDED

THE CUP 
SELECTION DIAL 
DOES NOT TURN

•  Timer is at 2 cup setting, cannot turn 

counterclockwise anymore 

•  Timer is at 18 cup setting, cannot turn 

clockwise anymore

•  Cup selection dial is broken

•  TURN CLOCkWISE TO SET DESIRED 

NUMBER OF CUPS

•  TURN COUNTER CLOCkWISE TO SET 

DESIRED NUMBER OF CUPS

•  CALL MR. COFFEE

®

 CONSUMER SERVICE 

DEPARTMENT NUMBER BELOW

THE GRIND 
SETTING HOPPER 
DOES NOT TURN

•  Hopper is at the Fine Setting, cannot 

turn clockwise anymore

•  Unit and Burr Mill are not clean
•  There’s a foreign object between the 

two Burr Mills

•  TURN COUNTERCLOCKWISE FOR 

DESIRED GRIND SETTING

•  CLEAN UNIT, UNPLUG IT AND CLEAN 

Burr Mill

•  UNPLUG UNIT AND CAREFULLY 

DISLODGE FOREIGN OBJECT

Troubleshooting cont.

Your MR. COFFEE

®

 Burr Mill has been carefully designed to give you many years of trouble-free 

service. In the unlikely event that your new Burr Mill does not operate satisfactorily, please review 

the following potential problems and try the steps recommended BEFORE you call an Authorized 

Sunbeam Service Center.

TROUBLESHOOTING YOUR MR. COFFEE

®

 BURR MILL

PROBLEM

POSSIBLE CAUSE

SOLUTION

THE UNIT DOES 
NOT GRIND

• Hopper is not securely intact

•  Hopper lid is not on tight
•  Ground coffee chamber is not in 

position

• Start button has not been pressed
• Unit is unplugged
• There’s a power outage
•  Motor has overheated, thermal fuse 

is open

• Hopper Chute Clogged (or Blocked)

•  TURN HOPPER CLOCkWISE UNTIL STOPS, THEN 

MOVE INDICATOR COUNTERCLOCKWISE, BACK 
TILL YOU HAVE INDICATOR LINED UP WITH 
DESIRED GRIND SETTING

• SECURE HOPPER LID
• PLACE CHAMBER IN PROPER POSITION

•  PRESS AND HOLD BRIEFLY START/STOP BUTTON
• PLUG UNIT IN
• WAIT FOR POWER TO BE RESTORED
•  UNPLUG UNIT FOR AT LEAST AN HOUR THEN 

PLUG BACk IN AND USE AS NEEDED

•  REMOVE HOPPER & EMPTY TO CLEAR 

BLOCkAGE

 11.  Clean after every third use for best performance.
 12.  After using, open the grinder to the coarsest setting and run empty to clear the 

grinding path.

NOTE:

  For optimum freshness of your coffee beans, do NOT store in the bean hopper for 

extended periods of time.

CLEANING INSTRUCTIONS

Remember to always clean your Burr Mill before using it for the first time. Then, to ensure 
optimal mill function and durability, clean it regularly following these simple steps:
1. Always unplug your Burr Mill after use and before cleaning.

2.   Wash the bean hopper and coffee chamber parts with warm soapy water. (Never 

use abrasive cleansers, steel wool pads or other abrasive materials. UNIT IS NOT 
DISHWASHER SAFE)

CAUTION!

 Never immerse the Burr Mill itself in water, in any other liquid or place  

in the dishwasher.

3.  Dry all pieces thoroughly.
4.   Install the Bean Hopper onto the unit and turn clockwise (several rotations-will hear 

clicking as unit gets tighter) until it stops with the grind size indicator on Fine. 

5.   Place chamber lid back on grinder chamber and then install into unit, tightly locking into 

place.

NOTE:

  If all Bean Hopper and Grinding Chamber parts are not tightly in place correctly, the 

safety switches within the machine will not allow the grinder to work. You MUST 
have all parts in place to safely use the Burr Mill.