10 Fault elimination
52
5809776/02 EN
This chapter describes how to rectify simple operating faults.
10.1 General faults
Characteristics/details
Cause
Remedy
No function
▪ Display remains black
No power supply
Check power supply
Supply voltage is outside
of the permitted range
Correct the voltage range
Internal fuse defective
Contact Maschinenfabrik
Reinhausen
Software error
Contact Maschinenfabrik
Reinhausen
Perform a system restore
via USB stick [
Visualization of the con-
nected ISM® device is not
displayed
Connection cable defec-
tive
Check connection cable
Network settings incorrect
Check network settings
Table 11: General faults
10.2 Other faults
If you cannot resolve a problem, please contact Maschinenfabrik Rein-
hausen. Please have the following data on hand:
▪ Serial number
– Name plate
– Info screen
▪ Software version
Please provide answers to the following questions:
▪ Has a firmware update been carried out?
▪ Has there previously been a problem with this device?
▪ Have you previously contacted Maschinenfabrik Reinhausen about this is-
sue? If yes, then who was the contact?
Summary of Contents for MControl 10
Page 1: ...Touch Panel MControl 7 10 Operating Instructions 5809776 02 EN ...
Page 32: ...6 Mounting 32 5809776 02 EN Figure 9 Inserting the device into the cut out ...
Page 37: ...6 Mounting 37 5809776 02 EN 4 Connect the power supply Figure 16 Connecting the power supply ...
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