mspa B- 131 Luxury Exotic, Owner'S Manual And Warranty

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MSpa® products are designed with reliability and simplicity in mind. In addition, our internal Qual-
ity Assurance Team carefully inspects each unit thoroughly before it leaves our facility. Oriental 
Recreational Products (Shanghai) Co., Ltd. (ORPC) is pleased to extend this limited warranty cover-
age to the original purchaser of an MSpa® Product. This warranty is not transferable. The warranty 
period commences on the original purchase date through 6-12 months accordingly. 

The Limited Warranty

This warranty is subject to the obligations, limitations and exclusion listed below:

1. Spa pool – 

six (6) months

 from original date of purchase. 

2. Electric Parts (Control Box) – 

twelve (12) months

 from original date of purchase. 

*Report damage after this time will be subject to rejection.

Repair/replacement parts purchased by the consumer from ORPC after the original coverage has expired 
on the unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be re-
paired at our discretion. No labor coverage is included within these parts. 
 
Shipping Policy: Consumers are responsible for the shipping/freight when return the defect parts to MSpa 
authorized service center or ORPC. All subsidized labour costs of removal and reinstallation of parts might 
be subject to dealer service charges 
 
Conditions:
This warranty applies to the original purchaser and terminates upon any transfer of ownership. ORPC’s ob-
ligation under this warranty is only limited to replacing or repairing at ORPC’s option once any part or parts 
of this unit which in our judgment show evidence of such defect. 
 
All repairs for which warranty claims are made must be pre-authorized by ORPC through an accredited 
distributor or agent provided that the defective part be returned to the distributor or agent Transportation 
Prepaid, if requested. 

All The authorized selling dealer is responsible for all in-field service work carried out on your MSpa® prod-
uct. ORPC will not be liable for results or cost of workmanship from unauthorized service persons or deal-
ers. 

Warranty Registration is required. Warranty Registration Card can be only filled out by mail. All claims must 
be submitted to ORPC by authorized selling dealers. It is essential that all submitted claims provide all of 
the necessary information including customer name, purchase date, serial #, product model, problem, and 
part or parts requested, without this information the warranty will be invalid. 

Warranty Cards must be completed and mailed to ORPC by authorized dealer within thirty (30) days from 
the original purchase date. 

Limitations on Warranties

This warranty is a limited warranty. It does not extend to any product or damage to a product caused by or 
attributable to freight damage, abuse, misuse, or abnormal usage, or repairs not provided by ORPC autho-
rized service personnel, to products used for commercial or rental purpose, or to products used as store 
display models.